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  • September 2005 (Revised February 2007)
  • Case

Angels and Devils: Best Buy's New Customer Approach (A)

By: Anita Elberse, John T. Gourville and Das Narayandas
In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details
Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry
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  • 01 Jun 2015
  • News

The Surprising Benefits of Oversharing

  • 22 Feb 2017
  • Working Paper Summaries

Incentives, Peer Pressure, and Behavior Persistence

Keywords: by Susanna Gallani; Health
  • February 7, 2013
  • Other Article

Is Doing Good ‘Good Enough’?: Unleashing the Power of Self-Interest in Philanthropy

By: Josh Baron
To take advantage of the unprecedented opportunities for philanthropy to make a difference in society, we have to encourage people to think more consciously and creatively about: "What's in this for me?" View Details
Keywords: Motivation and Incentives; Philanthropy and Charitable Giving
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  • April 2025
  • Article

Crisis Interventions in Corporate Insolvency

By: Samuel Antill and Christopher Clayton
We model the optimal resolution of insolvent firms in general equilibrium. Collateral-constrained banks lend to (i) solvent firms to finance investments and (ii) distressed firms to avoid liquidation. Liquidations create negative fire-sale externalities. Liquidations... View Details
Keywords: Insolvent Firms; Government Intervention; Liquidation; Econometric Models; Insolvency and Bankruptcy; Policy
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  • Article

Holdout in the Assembly of Complements: A Problem for Market Design

By: Scott Duke Kominers and E. Glen Weyl
Holdout problems prevent private (voluntary and self-financing) assembly of complementary goods—such as land or dispersed spectrum—from many self-interested sellers. While mechanisms that fully respect sellers' property rights cannot alleviate these holdout problems,... View Details
Keywords: Governance; Market Design; Property
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  • Video

Amina Laraki Slaoui

Amina Laraki Slaoui, President of AMH Group, emphasizes the importance of music as a way to encourage joy and resilience for patients in their rehabilitation center as well as children at their school, the Institution Tahar Sebti. View Details
  • 2013
  • Working Paper

Non-Standard Matches and Charitable Giving

By: Michael Sanders, Sarah Smith and Michael I. Norton
Many organisations, including corporations and governments, wish to encourage charitable giving, and offer incentives for their employees, customers and citizens to do so. The most common of these incentives is a match rate, where the organisation agrees to pay, for... View Details
Keywords: Motivation and Incentives; Organizational Culture; Philanthropy and Charitable Giving
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  • 27 Apr 2011
  • News

Four Reasons to Keep a Work Diary

  • 27 Sep 2018
  • News

Why Jeff Bezos doesn't mind hiring people who are 'a little bit annoying'

  • 1998
  • Case

Nucor Corporation (A)

By: Vijay Govindarajan
Under the leadership of CEO Ken Iverson, Nucor thrived. Nucor's structure was decentralized, with only four management layers. Only 22 employees worked at the corporate headquarters; plants were located in rural areas across the U.S. and the general manager of each... View Details
Keywords: Organizational Change and Adaptation; Organizational Structure; Business Strategy
Related
  • 14 Oct 2014
  • News

How to Not Outlive Your Retirement Savings

  • 28 Aug 2020
  • Video

A Virtual Welcome to the MBA Class of 2022

  • 06 Jun 2018
  • Working Paper Summaries

Complex Disclosure

Keywords: by Ginger Zhe Jin, Michael Luca, and Daniel Martin
  • 18 May 2023
  • Video

Loretta J. Ross presents "Calling In the Reproductive Justice Movement"

  • 24 Oct 2012
  • News

Want People to Save More? Send a Text

  • May 2005
  • Exercise

Forecasting the Adoption of E-books

By: Elie Ofek
Gives students an opportunity to understand the challenges inherent in forecasting the diffusions of innovations. Provides data for forecasting the adoption of electronic books. Students are encouraged to use the Bass Model framework, while being cognizant of its... View Details
Keywords: Forecasting and Prediction; Framework; Books; Analytics and Data Science; Product Launch; Internet and the Web; Technology Adoption
Related
  • 12 Oct 2017
  • Blog Post

Why I Spent this Summer Coding

The summer between RC and EC year represents a great opportunity for risk-free exploration. Encouraged by our outcome at the New Venture Competition and the funding I would receive as a Rock Summer Fellow, I forwent a business internship... View Details
  • September 2003
  • Module Note

Managing the Competing Goals of Work and Life

By: Leslie A. Perlow
Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details
Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value
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  • 17 Aug 2021
  • Blog Post

New Associate Director: Courtney Fairbrother

BEI recently named Courtney Fairbrother as the new Associate Director. Courtney manages student and alumni engagement and creates networks and opportunities that encourage these groups to address climate change. She also oversees the... View Details