empathy - Publications - Faculty & Research

Web

Our Work Together | About

empathy for different perspectives as well as the spirit of partnership that has guided their work. The groups have been tasked with identifying actions we might take in the short term and longer-term recommendations. A particular focus... View Details

19 Jan 2023
News

Forged in Fire

new Emerging Leaders edition of True North, which includes Foster's story as an example of the importance of crucible experiences in defining leaders. And in this episode of Skydeck Foster and George share the lessons of their own crucibles, discuss the value of View Details

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

Unfortunately, though, experts frequently make lousy teachers. Experts are sometimes so steeped in expertise that they don't remember what it was like to be a newbie—in terms of both how much they knew and how they felt back then. The memory gap leads to an View Details

Keywords: by Carmen Nobel; Education

10 Dec 2021
Blog Post

African American Student Union Spotlight on the Midwest

growing up in the Midwest shaped your values and leadership style? Growing up in the Midwest (specifically East Chicago) gave me empathy for people from less privileged socioeconomic backgrounds, especially from a health perspective. East... View Details

Profile

Darrin Rahn

unique experience it is," says Darrin. "From the sections to the clubs, the classes, the professors, the speakers—it all comes back to the people. It’s two years of intense learning and empathy building at every turn. We’re... View Details

Keywords: CPG

Web

HBS - From The Dean

management. Our research agenda must reflect the shifts that are occurring in the world of business, such as digitization and data science. But this must not come at the expense of the human element, designing business and operating models that demonstrate View Details

20 Dec 2019
Blog Post

Top 10 MBA Voices Blogs of 2019

you have on others and is exemplified by serving with integrity and having empathy and compassion. It is about inspiring people to be their very best, with or without your presence. Read More>>> Coming Home to HBS My son... View Details

01 Mar 2024
News

INK: Taking Care

The sad and unfortunate fact is that one in every two people will develop cancer in their lifetime, Kathy Giusti (MBA 1985) writes in her new book, Fatal to Fearless: 12 Steps to Beating Cancer in a Broken Medical System. It first happened to her more than 25 years... View Details

Keywords: Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information

01 Sep 2016
News

How I Got to Google

to communicate the next milestones and end vision to people with different backgrounds: engineering, legal, marketing. Empathy is another, because you need to be able to place yourself in your users’ shoes and empathize with their needs... View Details

Keywords: Julia Hanna

17 Dec 2001
Research & Ideas

Enterprising Women

intelligence and adopt the more "feminine" traits of compassion and empathy required by the September 11 terrorist attacks. "If you don't have emotional intelligence, your employees will leave you," said Lewis.... View Details

Keywords: by Julia Hanna

29 Nov 2018
Blog Post

The HBS Community - Student Initiatives

bolstered our ability to lead with empathy and courage. Next time you have the chance, spend time truly getting to know someone; you’ll be amazed by what you will learn. Megan Williams, Grace Feenstra, and Marissa Meir are second year... View Details

15 Jan 2020
News

The Business of Access

the donor has been touched—a family member receiving specific services from nonprofits, for example—and they have a sense of empathy and compassion,” she says. “I am able to get to that quickly, tap their charitable senses, and then ask... View Details

Keywords: Maureen Harmon

26 Jan 2024
Blog Post

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective

early-stage team has worked at or founded companies in the past. We value this experience because it enables students to quickly build credibility with founders and truly have empathy for what they are going through.” Ideal candidates for... View Details

Keywords: Nonprofit / Government

08 Apr 2019
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

“Frankly, we’re beating the drum, demonstrating that empathy allows us to relate to each other on a more informal basis, driving collaboration and innovation. If you can get people passionate about something beyond just themselves, you... View Details

Keywords: Technology

04 Oct 2016
Blog Post

The Peek Weekend Stem Cohort Experience

authenticity, logic, and empathy. I realized my strengths are in empathy and authenticity when I lead, but I sometimes lack logic. These introspective activities really helped me stay grounded throughout the weekend and beyond. Even now,... View Details

19 Jan 2011
First Look

First Look: Jan. 18

behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle emissions testing market, where employees have the opportunity... View Details

Keywords: Sean Silverthorne

08 Apr 2021
News

Real Talk

the flip side, sharing stories in a safe space can elicit empathy—and empathy for each other is what we need at this moment, above all else.” Their approach was the result of dozens of interviews with CEOs, DE&I trainers, employees,... View Details

30 Mar 2020
Research & Ideas

Readers Ask: I Need Tips for Working at Home

coronavirus is changing everything we know about how to get work done. The New Rules for Remote Work: Pandemic Edition Many parents are working and caring for kids at home. How can managers set expectations? Choudhury: It's a great question. I feel managers should show... View Details

Keywords: by Kristen Senz

18 Jan 2021
Book

How Thinking Like a Startup Helps Governments Solve More Problems

hearts. That is what health tech entrepreneur turned public leader Todd Park said, and I agree. Hire people with a set of modern skills around user-centered design, product management, UX and UI, or software engineering, and who have View Details

Keywords: by Martha Lagace

10 Mar 2021
News

In My Humble Opinion: A Timely Tension

London. Now I’m in Amsterdam. That has given me a sense of empathy and a feeling of being connected to the whole world.” Call to action: “Your sense of purpose comes from what you do every day, all day long. You don’t have to find it in... View Details

Keywords: April White

Publications