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Show Results For
- All HBS Web
(274)
- News (103)
- Research (137)
- Multimedia (2)
- Faculty Publications (53)
Joseph L. Hudson
Hudson created new department store policies including the maintenance of full inventories to permit immediate delivery, moderate prices, and liberal return privileges for customers. He was also one of the... View Details
Keywords: Retail
Charles R. Walgreen, Jr.
As a young purchasing department officer, Walgreen Jr. gained valuable management experience by overseeing a wide variety of the company’s buying operations and by creating several new lines of merchandise. During his tenure as Walgreens'... View Details
Keywords: Retail
John Wanamaker
Wanamaker thought his “new kind of store,” which was a consolidation of many different kinds of shops into one, was the future of shopping. Not only did his department stores become very successful, they... View Details
Keywords: Retail
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Point: Which Stores Will Survive? book excerpt Will The Internet Push Grocery Retailers Over The Edge? From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv Lal, Jose Alvarez and Dan... View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the View Details
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
What keeps you up at night? Not much. I like to sleep. View complete profile. Carlos Sicupira (OPM 9, 1984) Director, Anheuser-Busch InBev Chairman, Lojas Americanas Starting in the 1980s, at Banco Garantia, Carlos (“Beto”) Sicupira (above, left) grew a Rio de Janeiro... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
with a relentless focus on process and product improvement." Employee Investment Is Critical For Mercadona, investment in employees is part and parcel of process and product improvement. In 2008, the chain invested four weeks of training time and 5,000 for each... View Details
- Web
Trade Catalogs - The Art of American Advertising
smaller manufacturers that produced passenger doors and ticket punches. The beginnings of a national market, including the rapid rise of department stores and mail order catalog retailers, had tremendous... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
source of competitive advantage. Field's brand was built on the appealing, elegant, retail experience or encounter in a department store defined by quality goods that have Field's name on them.—Nancy F.... View Details
Keywords: by Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
department store chain as well as president and CEO of the Saks Department Store Group (SDSG), an umbrella for seven chains with a total of 182... View Details
Keywords: Martha Lagace
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
discreet—smartphones are easily concealed. A banning policy often itself causes escalation of a conflict. “The video that this store doesn’t want you to see!” is that much more likely to get attention. And when View Details
- 31 Dec 2012
- Research & Ideas
Most Popular Stories of 2012
Published: March 5, 2012 The stuffy department store chain has become emboldened under new CEO Ron Johnson, with plans for an innovative store upgrade, simplified prices, and a... View Details
Keywords: by Staff
- 03 Aug 2020
- News
A Clean Start
electrolyzer, combines electricity and CO2, and splits water to make formic acid, which can be stored like a conventional hydrocarbon liquid (think gasoline). OCO can then manufacture and sell that formic acid to customers who use it... View Details
Keywords: Maureen Harmon
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
brands. However, retail then becomes a real estate play, as is true in Japanese department stores. Alvarez: This isn't something that would happen overnight but you could imagine it as people get more and more comfortable in the online... View Details
- 29 Jul 2021
- News
A Clean Start
and bactericides to tires and textiles—or for storing intermittent renewable energy until it is ready to be used, by converting it back into hydrogen or electricity. With two recent grants worth $2.8 million from the US View Details
- Web
Video Management Policy | About
Covert cameras are not permitted unless authorized for a purpose that is limited in scope, for a definite period, and requested by the Harvard University Police Department and/or the Office of the General Counsel (OGC). Decoy, fake, or... View Details
- Web
Elizabeth "Betsy" Latimer Jaffe Oral History - Business Education For Women At Harvard University | Harvard Business School
a New York career consulting firm, and author of “Altered Ambitions: What's Next in Your Life” (published, 1991). After HBPBA she went on to get her Ed.D at Columbia University. She started her career in retail as a department View Details
- 01 Apr 1998
- News
Deals For Sale
department and we agree to move them." In an arrangement with Federal Express, the modems are shipped to a warehouse in Memphis, Tennessee, and inspected. FairMarket then posts a description of the merchandise online for the next... View Details
Keywords: Judith A. Ross
- 20 Mar 2007
- First Look
First Look: March 20, 2007
in frequent contact with department stores to help them present her clothing in display and to customers. In the 1980s, after building up her designer brand name, Claiborne expanded her business through... View Details
Keywords: Martha Lagace
- 08 May 2012
- First Look
First Look: May 8
a large-scale transformation of the iconic department store. Having previously converted the many department stores owned by Macy's to the Macy's names (except Bloomingdale's),... View Details
Keywords: Carmen Nobel