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- All HBS Web
(992)
- News (182)
- Research (591)
- Events (1)
- Multimedia (1)
- Faculty Publications (164)
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- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
- 01 Oct 1997
- News
Terence P. Stewart
For more than twenty years, Terry Stewart's work has placed him at the middle of some of the world's most contentious border disputes - the trade and legal battles that erupt when countries engage in practices such as dumping or... View Details
Keywords: Garry Emmons
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then... View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. I wanted to ask a quick favor. We’re running a two-minute, ten-question listener survey to help us continue to bring you these great, View Details
- 01 Jun 2022
- News
Ink: Start Small, Rise Above
by getting them paid faster with the NowAccount, but we’re also building out the NowNetwork, a curated platform where small businesses can connect with more customers so they can engage in commerce. Our... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2020
- News
Staying the Course
a necessary first step in meeting the increasing demand for online educational tools. The newly remote DreamBox team decided to shift its focus to support, providing customer service not just for the 130,000 educators who had been in... View Details
- 01 Sep 2011
- News
Coming Full Circle
more depth. “At HBS, the faculty think about things on a different level,” he says. “It’s intoxicating, so exciting and fun. That’s when I realized that in academia you can think about questions that fire you up and use what you learn to help companies be successful by... View Details
- 01 Dec 2015
- News
Complements to the Case Method
multimedia simulation “Strategic Brew” engages students in a fast-paced exercise in strategic decision- making. The goal of the simulation is to show, rather than tell, students how to strategize. Working in teams, students gain practical... View Details
- 01 Jun 2014
- News
What’s Next
Engagement Opportunities The "Case for HBS" ebook NN: We have been giving both of these questions a lot of thought, particularly since the launch of the edX/HarvardX platform more than a year ago. We've approached this at HBS not as an... View Details
- 01 Oct 2000
- News
The Entrepreneurial Venture
going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our... View Details
- 01 Sep 2003
- News
Dean Clark Reflects on the School’s Key Initiatives
become even more closely linked, I believe the long-term benefits of these efforts will be significant. Corporate Governance, Leadership, and Values Our Corporate Governance, Leadership, and Values (CGLV) (see www.cglv.hbs.edu) workshops and plenary sessions View Details
- 01 Mar 2007
- News
The Plight of the Global Poor
impoverished Mexican families to build their own housing; or in Brazil, with Kodak’s no-frills camera/film packages, or the department store Magazine Luiza’s (see page 42) merchandise, payment plans, and customer service, all designed to... View Details
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
work. Can you talk about that a little more? You said that you're engaged in something you're sort of informally calling The Sabbatical Project. Can you give me an update on what you've done with that to date and where you hope to go with... View Details
- 21 May 2019
- News
Confronting the Future of Climate Change in the Midwest
supplier of food to the world's biggest foodservice brands, supply restaurants, and other customers in over 50 countries. While the company is not moving away from beef products, the focus is on reducing their impact on the environment by... View Details
Keywords: Agriculture
- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
rules of commerce: Instead of selling the “means” (their products and services), they adopt innovative revenue models to pursue “ends” (actual outcomes). They show that paying by the pill, semester, food item, vehicle, or show does not necessarily reflect the value... View Details
Keywords: Margie Kelley
- 01 Dec 2016
- News
Alumni Books of 2016
companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that measurable value delivered for... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
Anomalie, a custom wedding dress company, Leslie Voorhees and Calley Means (both MBA 2015) have connections to manufacturers in China as well as to people on the front lines of the COVID-19 pandemic. They decided to use their network to... View Details
- 01 Mar 2012
- News
Get Creative
develop ideas by spending time with a diverse group of people with different backgrounds and experiences. By engaging with others, innovators increase the probability that they are going to gain useful insights. Finally, innovators are... View Details
- 01 Sep 2010
- News
Letters to the Editor
graduating MBAs to engage in and influence the key strategic priorities of leading social sector organizations. Although the article cited the generous financial support that HBS and its donor base provides to fellows, it’s also worth... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
complicated challenge. Early experience suggested that computer-aided case analysis could enhance classroom discussion and bring real-life business issues into sharper focus. Faculty engaged in a continual process of experimentation in... View Details
Keywords: by Deborah Blagg; photo by David Zadig