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      • March 2004 (Revised August 2004)
      • Case

      Strategic Review at Egon Zehnder International (A)

      By: Ashish Nanda
      The case describes the history of the executive search firm Egon Zehnder International (EZI) from its inception through 2000. Internal and environmental changes lead EZI leaders to question whether the firm might be at an inflection point in its history. The EZI... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Business Growth and Maturation; Business Strategy; Service Industry
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      Nanda, Ashish, and Kelley Elizabeth Morrell. "Strategic Review at Egon Zehnder International (A)." Harvard Business School Case 904-071, March 2004. (Revised August 2004.)
      • March 2004 (Revised July 2004)
      • Case

      Sarbanes-Oxley Act, The

      By: Lynn S. Paine and James Weber
      Describes the evolution and passage of the Sarbanes-Oxley Act of 2002 from the perspective of the senior counsel on capital markets for the U.S. House Committee on Financial Services. View Details
      Keywords: Government Legislation; Corporate Accountability; Governance Controls; Capital Markets; Financial Reporting; Laws and Statutes; United States
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      Paine, Lynn S., and James Weber. "Sarbanes-Oxley Act, The." Harvard Business School Case 304-079, March 2004. (Revised July 2004.)
      • January 2004
      • Case

      Macroeconomic Policy and the State of the U.S. Economy, 2003

      By: David A. Moss
      Based on excerpts from Federal Reserve Chairman Alan Greenspan's testimony before the U.S. Senate Committee on Banking, Housing, and Urban Affairs on July 16, 2003, as well as economic data that were available to Chairman Greenspan at the time. Taken together, the text... View Details
      Keywords: Macroeconomics; Banks and Banking; Policy; Housing; Analytics and Data Science; Problems and Challenges; Urban Development; United States
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      Moss, David A. "Macroeconomic Policy and the State of the U.S. Economy, 2003." Harvard Business School Case 704-030, January 2004.
      • November 2003 (Revised August 2005)
      • Case

      First Commonwealth Financial Corporation

      By: Robert S. Kaplan
      First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing and implementing its new customer-focused strategy. Its founder and chairman decided that the Balanced Scorecard also... View Details
      Keywords: Balanced Scorecard; Corporate Strategy; Customers; Corporate Governance; Governing and Advisory Boards; Customer Relationship Management; Executive Compensation; Financial Services Industry; Banking Industry; Pennsylvania
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      Kaplan, Robert S. "First Commonwealth Financial Corporation." Harvard Business School Case 104-042, November 2003. (Revised August 2005.)
      • September 2003
      • Case

      Executive Compensation at Reckitt Benckiser plc

      By: V.G. Narayanan, Krishna G. Palepu and Lisa Brem
      Investors felt betrayed by the increasingly lucrative pay packages awarded to CEOs and other top executives at multinational companies. Yet, board members charged with adequately rewarding executives were forced to compete with rising packages of salaries and stock... View Details
      Keywords: Design; Stock Options; Investment Activism; Corporate Accountability; Compensation and Benefits; Employee Stock Ownership Plan; Management Teams; Business and Shareholder Relations; Consumer Products Industry; Netherlands; United States
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      Narayanan, V.G., Krishna G. Palepu, and Lisa Brem. "Executive Compensation at Reckitt Benckiser plc." Harvard Business School Case 104-006, September 2003.
      • July 2003 (Revised April 2011)
      • Case

      Singapore Airlines: Customer Service Innovation

      By: Rohit Deshpande and Hal Hogan
      The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details
      Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore
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      Deshpande, Rohit, and Hal Hogan. "Singapore Airlines: Customer Service Innovation." Harvard Business School Case 504-025, July 2003. (Revised April 2011.)
      • July 2003 (Revised December 2003)
      • Case

      Investment Policy at New England Healthcare

      By: Jay O. Light, Luis M. Viceira and Akiko M. Mitsui
      The Investment Committee of New England Healthcare must decide how to invest three long-term investment pools: a long-term, endowment-type fund and two pension plans. In particular, the committee is evaluating whether the two pension funds--one is a "final salary"... View Details
      Keywords: Decisions; Asset Management; Investment; Investment Portfolio; Policy; Taxation; Health Industry; England
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      Light, Jay O., Luis M. Viceira, and Akiko M. Mitsui. "Investment Policy at New England Healthcare." Harvard Business School Case 204-018, July 2003. (Revised December 2003.)
      • February 2003
      • Case

      UNICEF

      By: John A. Quelch
      In September 2002, Marjorie Newman-Williams, director of communication for UNICEF, is poised to present the results of a two-year rebranding process at the annual meeting of the national committee heads. This case describes the organization and highlights the... View Details
      Keywords: Strategy; Nonprofit Organizations; Brands and Branding
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      Quelch, John A., and Nathalie Laidler. "UNICEF." Harvard Business School Case 503-032, February 2003.
      • 31 Jan 2003
      • Keynote Speech

      Business Ethics as a Cornerstone of Success." Keynote speaker. "Finance, Law, and Communications/IR Committees

      By: Lynn S. Paine
      Keywords: Ethics; Success
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      Paine, Lynn S. Business Ethics as a Cornerstone of Success." Keynote speaker. "Finance, Law, and Communications/IR Committees. Massachusetts Biotechnology Council, Finance, Law, and Communications/IR Committees, Massachusetts Biotechnology Council, Cambridge, MA, January 31, 2003.
      • December 2002 (Revised January 2004)
      • Case

      Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)

      By: Benjamin C. Esty and Aldo Sesia
      In June 1999, the Basel Committee on Banking Supervision announced plans to revise the capital standards for banks. The Basel Committee believed that project loans were significantly riskier than corporate loans and, therefore, warranted higher capital charges under... View Details
      Keywords: Risk and Uncertainty; Project Finance; Financing and Loans; Projects; Standards; Banks and Banking; Banking Industry
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)." Harvard Business School Case 203-035, December 2002. (Revised January 2004.)
      • July 2002 (Revised October 2002)
      • Case

      Taj Hotel Group

      By: Thomas J. DeLong and Vineeta Vijayaraghavan
      R.K. Krishna Kumar, managing director and head of Taj Hotel Group, has to decide whether to reexamine a promotion decision. In an attempt to deliver a level of service quality that met global standards at the Indian hotel chain, Kumar had introduced new personnel... View Details
      Keywords: Decision Making; Human Resources; Leadership Development; Management Teams; Organizational Culture; Alignment; India
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      DeLong, Thomas J., and Vineeta Vijayaraghavan. "Taj Hotel Group." Harvard Business School Case 403-004, July 2002. (Revised October 2002.)
      • 2001
      • Government Testimony

      Terrorist Risk Insurance: Hearing before the Committee on Banking, Housing, and Urban Affairs

      By: Kenneth A. Froot
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      Froot, Kenneth A. "Terrorist Risk Insurance: Hearing before the Committee on Banking, Housing, and Urban Affairs." Government Testimony, U.S. Senate, October 2001. (Congressional Record, October 24, 2001, 81-86.)
      • July 2001
      • Case

      Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)

      By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
      Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school so that long-standing inequities in academic achievement rates across race and socioeconomic class were removed. In her... View Details
      Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Conflict Management; Education Industry; Cambridge
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      Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)." Harvard Business School Case 402-003, July 2001.
      • May 2000
      • Supplement

      Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students

      By: Ashish Nanda
      Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm. View Details
      Keywords: Decision Choices and Conditions; Compensation and Benefits; Service Industry
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      Nanda, Ashish. "Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students." Harvard Business School Video Supplement 800-503, May 2000.
      • April 1999 (Revised August 2004)
      • Case

      Tarnished Rings? Olympic Games Sponsorship Issues

      By: John A. Clendenin and Stephen A. Greyser
      Focuses on the impacts for Olympic sponsor companies of the bribery allegations related to the Salt Lake City Olympic Committee's successful bid for the 2002 Winter Games. The spread of the scandal to the International Olympic Committee board members and the recent... View Details
      Keywords: Crime and Corruption; Crisis Management; Marketing Channels; Consumer Behavior; Value Creation; Sports Industry
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      Clendenin, John A., and Stephen A. Greyser. "Tarnished Rings? Olympic Games Sponsorship Issues." Harvard Business School Case 599-107, April 1999. (Revised August 2004.)
      • 17 Apr 1999
      • Lecture

      The Spirit of Capitalism: Ethics in a Global Marketplace." Panelist. "Harvard University Committee on University Resources Annual Meeting

      By: Lynn S. Paine
      Keywords: Economic Systems; Ethics; Globalized Markets and Industries
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      Paine, Lynn S. The Spirit of Capitalism: Ethics in a Global Marketplace." Panelist. "Harvard University Committee on University Resources Annual Meeting. Lecture at the Harvard University Committee on University Resources Annual Meeting, Cambridge, MA, April 17, 1999.
      • February 1999 (Revised October 2009)
      • Case

      Royal Dutch/Shell in Nigeria (A)

      By: Lynn S. Paine and Mihnea C. Moldoveanu
      Working with Shell's country manager for Nigeria, the company's Committee of Managing Directors must decide how to respond to the Nigerian government's decision to impose the death sentence on Ken Saro-Wiwa and eight other leaders of a movement for the rights of the... View Details
      Keywords: Ethics; Multinational Firms and Management; Courts and Trials; Rights; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Social Issues; Nigeria
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      Paine, Lynn S., and Mihnea C. Moldoveanu. "Royal Dutch/Shell in Nigeria (A)." Harvard Business School Case 399-126, February 1999. (Revised October 2009.)
      • February 1999 (Revised April 1999)
      • Case

      Bain & Company, Inc.: Making Partner

      By: Ashish Nanda
      In June 1998, Bain's compensation and policy committee meets to review candidates for elevation to partnership. The case presents the profiles of four candidates and ends with the promotion committee debating the merits of the candidates. View Details
      Keywords: Partners and Partnerships; Personal Development and Career; Employees
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      Nanda, Ashish, and Perry Fagan. "Bain & Company, Inc.: Making Partner." Harvard Business School Case 899-066, February 1999. (Revised April 1999.)
      • February 1998
      • Case

      Lyondell Petrochemical Company

      By: Jay W. Lorsch and Daniel P. Erikson
      In August 1994, Lyondell Petrochemical Co.'s corporate parent and largest single shareholder effectively shed its stock, resulting in the resignation of 5 of its 11 directors. The remaining outside directors immediately acted to overhaul the executive compensation plan... View Details
      Keywords: Corporate Governance; Governing and Advisory Boards; Executive Compensation; Design; Business or Company Management; Management Teams; Mining Industry
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      Lorsch, Jay W., and Daniel P. Erikson. "Lyondell Petrochemical Company." Harvard Business School Case 498-028, February 1998.
      • December 1996 (Revised June 1998)
      • Case

      Midnight Networks, Inc.

      By: H. Kent Bowen and Marilyn Matis
      Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
      Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
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      Bowen, H. Kent, and Marilyn Matis. "Midnight Networks, Inc." Harvard Business School Case 697-019, December 1996. (Revised June 1998.)
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