by Susan Young - Publications - Faculty & Research

23 May 2019
Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a... View Details

Keywords: by Dina Gerdeman; Green Technology

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

the order of 25-, 30-, even 50-percent at highly-ranked schools outside the top 15 or so schools. The schools were, by and large, unaware of how widespread the problem was. Each thought the problem of declining enrolments was unique to... View Details

Keywords: by Martha Lagace; Education

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

summer) to review and evaluate the advice. As a whole, the young advice recipients gave higher ratings to the advice from the experienced interns who had "rediscovered" their own summer diary accounts. Zhang was not surprised. "The people... View Details

Keywords: by Carmen Nobel; Education

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

published by Wharton School Publishing, demonstrated that the public companies in this group returned 1,026 percent for investors over the 10 years ending June 20, 2006, while the S&P 500 returned 122 percent.) The importance of these... View Details

Keywords: by Nancy Koehn

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

a nonconforming person to have a heightened status and more competence, particularly when they believed the person was aware of the established norm but deliberately chose to make a fashion statement by wearing a standout style. This... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

17 Dec 2008
Lessons from the Classroom

‘Ted Levitt Changed My Life’

columnist and best-selling author). Ultimately, the printed word brought Levitt to HBS, when Edward Bursk, editor of the Harvard Business Review, asked the young University of North Dakota professor and author of a recent HBR article,... View Details

Keywords: by Julia Hanna; Education; Retail

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

pension starting from a young age ." Vernon McKenzie and Akhil Mehta described successful efforts to do just that in Australia and India, respectively. In Australia, "Every employee, by law, must... View Details

Keywords: by Jim Heskett

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details

Keywords: by Sean Silverthorne

07 Sep 2007
What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

management? While looking over responses to this month's column, I noticed a newspaper article describing a growing number of young managers who are making so much money managing, in many cases other people's money, that they have decided... View Details

Keywords: by Jim Heskett

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

non-committal prices. That is, until Birchbox came along in 2010 with an innovative offer: Pay a monthly fee and receive a curated box of beauty samples by mail. “They said, ‘We're going to start off doing this one part of the customer... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

02 Jul 2001
Research & Ideas

George C. Lodge

labor. One day in 1954, he was assigned to interview James P. Mitchell, President Eisenhower's secretary of labor. Mitchell was so impressed that he asked the young journalist to join him in Washington. Lodge accepted and soon became the... View Details

Keywords: by Staff

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

should hang out with. You should -- you can find out who you should marry with this test. It's not your twin. The biggest mistake that young people make, by the way, in dating is looking for somebody who's... View Details

Keywords: by HBS Staff

12 Apr 2007
Working Paper Summaries

From Manufacturing to Design: An Essay on the Work of Kim B. Clark

Keywords: by Sylvain Lenfle & Carliss Y. Baldwin; Manufacturing

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

Cashing in on the $60 billion global luxury goods market has never been tougher—or more rewarding. Competition is keen. And consumer preferences are constantly shifting, causing the concept of luxury itself to change over time. As a result, the market's most... View Details

Keywords: by Julia Hanna; Consumer Products

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

biographer Richard S. Tedlow puts it, Grove was "one of the master managers in the history of American business." A new biography, Andy Grove: The Life and Times of an American, will debut next week, written by Tedlow, the Class... View Details

Keywords: by Sean Silverthorne; Computer

31 May 2017
What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

In 1997, a young entrepreneur visited a class at Harvard Business School taught by my colleague, Len Schlesinger. The class discussed a case based on the visitor’s fledgling online retailing company that had... View Details

Keywords: by James Heskett; Retail

21 Feb 2019
Research & Ideas

Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)

policies, and for the overall legitimacy and stability of democratic regimes. In the United States, for instance, minorities are much less likely to vote than whites and young people are much less likely to vote than seniors. The trend of... View Details