by Staff - Publications - Faculty & Research

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

Florida legislature, after several weeks of heated public controversy, passed and sent to Governor Ron DeSantis a Parental Rights in Education bill stating: “Classroom instruction by school personnel or third parties on sexual orientation... View Details

Keywords: by James Heskett

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one way this could be done is View Details

Keywords: by James Heskett; Web Services; Information Technology

26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

subordinates feels micromanaged, which is bizarre.” It’s a leadership approach focused on self-discipline and personal accountability, one that might be considered refreshing in a business world often bogged down by managers who... View Details

Keywords: by Avery Forman; Sports

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details

Keywords: by Carmen Nobel; Education

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

color on its staff and failed to live up to its equity and inclusion rhetoric. Writing in Fast Company, she explained that by failing to listen to employees, Wing had missed important information about... View Details

Keywords: by Kristen Senz

17 Oct 2013
Working Paper Summaries

Sharing Design Rights: A Commons Approach for Developing Infrastructure

Keywords: by Nuno Gil & Carliss Y. Baldwin

01 Jul 2015
Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

that farmers have access to credit lines. However, it's understandable why lenders might hesitate to grant loans to the cheese producers. Trichakis explains that farms are essentially small- and medium-sized enterprises, helmed by farmers... View Details

Keywords: by Carmen Nobel; Banking; Food & Beverage

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare... View Details

Keywords: by Roger Thompson; Health

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by... View Details

Keywords: by Danielle Kost; Health

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by the government, we had to furlough 90% of our team. They still receive benefits but no wages. We plan on bringing them all back as soon as we are allowed to reopen, but for now they have no income from the company. Many in our industry... View Details

Keywords: by Boris Groysberg and Robin Abrahams

10 Dec 2013
Working Paper Summaries

Information and Incentives in Online Affiliate Marketing

Keywords: by Benjamin G. Edelman & Wesley Brandi; Publishing; Technology

31 May – 01 Jun 2024
Reunions

Harvard Business School 2024 Spring Reunions (STAFF ONLY)

Staff app for 2024 Spring Reunion. View Details

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

Customer The most important component by far is customer engagement. "Retailers should ask themselves, 'how do I create a partnership with the consumer?' instead of pulling one over on them," says Alvarez. Many customers see... View Details

Keywords: by Maggie Starvish; Retail

26 Nov 2007
Research & Ideas

Best Practices of Global Innovators

Windows division. Microsoft's partner helped to apply "lean" manufacturing techniques to the test process, streamlining and prioritizing tests and re-designing tasks to allow staff to work in parallel. As a result, one team improved test... View Details

Keywords: by Sean Silverthorne

February 1994 (Revised February 1996)
Case

Union Carbide Corporation: Interest Rate Risk Management

By: Peter Tufano

Union Carbide's board of directors is asked to evaluate a proposal from the staff treasurer's that would articulate policies to manage its debt portfolio. The staff proposes that shareholder value will be maximized if the firm manages its exposure to interest rates by... View Details

Keywords: Risk Management; Interest Rates; Corporate Finance; Chemical Industry

Citation

Educators

Purchase

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

both employers and employees to strike a brand-new balance when it comes to loyalty—one that gives organizations the focus and expertise they need to compete and employees the career development opportunities they demand? According to the experts interviewed View Details

Keywords: by Lauren Keller Johnson

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

persuade staff members that hedging both securities and commodities contracts was an acceptable investment strategy and not mere speculation. Eventually, we succeeded in registering with the SEC and 37 US states before piling up legal... View Details

Keywords: by James L. Heskett; Financial Services

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

replace the other. Remember that the person you appoint to staff your office will signal, rightly or wrongly, your views on diversity, equity, and inclusion. Hold a town hall meeting for the entire organization. This is a requirement... View Details

Keywords: by John Quelch

2011
Teaching Note

UFIDA (C) (TN)

By: F. Warren McFarlan, Donglin Xia and E. Chen

This case documents the evolution of UFIDA's management control system over a decade as it grew five-fold from a 325 million RMB to a 1.66 billion RMB company, while its staff grew by more than three-fold. View Details

Keywords: Budgeting; Computer Software; Emerging Markets; Management Controls; Performance Management; Planning; China; Applications and Software; China