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Show Results For
- All HBS Web
(286)
- News (58)
- Research (195)
- Multimedia (3)
- Faculty Publications (151)
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- 2020
- Article
Inconvenient Truths: Interpreting the Origins of the Internet
By: Shane Greenstein
A conventional economic narrative provides intellectual underpinnings for governments to subsidize research and development ("R&D") that coordinates risky research to benefit many in society. This essay compares this narrative with the origins and invention of the... View Details
Keywords: Lead Users; Technology Transfer; Internet and the Web; History; Analysis; Research and Development; Governance; Information Technology; Policy
Greenstein, Shane. "Inconvenient Truths: Interpreting the Origins of the Internet." Journal of Law & Innovation 3 (2020): 36–68.
- Website
Data Sources: Economics of Digitization
By: Shane Greenstein
Greenstein, Shane. Data Sources: Economics of Digitization. https://economicsofdigitization.hackpad.com/Data-sources-economics-of-digitization-8LSKSVZ38oR.
- 2010
- Chapter
Innovative Conduct in U.S. Computing and Internet Markets
By: Shane Greenstein
Greenstein, Shane. "Innovative Conduct in U.S. Computing and Internet Markets." In Handbook of the Economics of Innovation, Volume 1, edited by Bronwyn H. Hall and Nathan Rosenberg, 477–538. Elsevier/North-Holland, 2010.
- Spring 1993
- Article
Did Installed Base Give Incumbent Any (Measurable) Advantages in Federal Computer Procurement?
By: Shane Greenstein
Greenstein, Shane. "Did Installed Base Give Incumbent Any (Measurable) Advantages in Federal Computer Procurement?" RAND Journal of Economics 24, no. 1 (Spring 1993): 19–39.
- November 2023
- Case
Open Source Machine Learning at Google
Set in early 2023, the case exposes students to the challenges of managing open source software at Google. The case focuses on the challenges for Alex Spinelli, Vice President of Product Management for Core Machine Learning. He must set priorities for Google’s efforts... View Details
Keywords: Decision Choices and Conditions; Technological Innovation; Open Source Distribution; Strategy; AI and Machine Learning; Applications and Software; Technology Industry; United States
Greenstein, Shane, Martin Wattenberg, Fernanda B. Viégas, Daniel Yue, and James Barnett. "Open Source Machine Learning at Google." Harvard Business School Case 624-015, November 2023.
- 05 Jun 2007
- First Look
First Look: June 5, 2007
competition by moving quickly into new cities, balancing the buying power of multinational retailers who were also purchasing merchandise for export, leveraging Beijing Hualian's understanding of the rapidly changing domestic market,... View Details
Keywords: Martha Lagace
- July 2016
- Technical Note
Net Neutrality: A Managerial Perspective
By: Shane Greenstein and Christine Snively
The net neutrality debate had implications for Internet service providers, content providers, and end users. This note aims to inform the reader of the various sides of the debate where open issues remain, as well as what aspects an entrepreneur, investor, or content... View Details
Keywords: Net Neutrality; Information Technology; Internet and the Web; Information Infrastructure; Technology Industry
Greenstein, Shane, and Christine Snively. "Net Neutrality: A Managerial Perspective." Harvard Business School Technical Note 617-006, July 2016.
- Article
The Product Life Cycle in the Commercial Mainframe Computer Market, 1968-1982
By: Shane Greenstein and James B. Wade
Greenstein, Shane, and James B. Wade. "The Product Life Cycle in the Commercial Mainframe Computer Market, 1968-1982." RAND Journal of Economics 29, no. 4 (Winter 1998): 772–789.
- 2024
- Working Paper
The New Digital Divide
By: Mayana Pereira, Shane Greenstein, Raffaella Sadun, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia and Juan Lavista Ferres
We build and analyze new metrics of digital usage that leverage telemetry data collected by Microsoft during operating system updates across forty million Windows devices in U.S. households. These measures of US household digital usage are much more comprehensive than... View Details
Keywords: Mathematical Methods; Measurement and Metrics; Geographic Location; Behavior; Technology Adoption; Demographics
Pereira, Mayana, Shane Greenstein, Raffaella Sadun, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia, and Juan Lavista Ferres. "The New Digital Divide." NBER Working Paper Series, No. 32932, September 2024.
- August 2021
- Teaching Note
IBM Watson at MD Anderson Cancer Center
By: Shane Greenstein and Mel Martin
Teaching Note for HBS Case No. 621-022. View Details
Keywords: Decision Making; Technological Innovation; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
- April 2020
- Article
Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment
By: Yasin Ozcan and Shane Greenstein
Using patent data from 1976 to 2010 as indicators of inventive activity, we determine the concentration level of where inventive ideas originate and then examine how and why those concentrations change over time. The analysis finds pervasive deconcentration in every... View Details
Keywords: Deconcentration; Technological Innovation; Innovation Leadership; Patents; Market Entry and Exit; Telecommunications Industry
Ozcan, Yasin, and Shane Greenstein. "Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment." Industrial and Corporate Change 29, no. 2 (April 2020): 241–263. (Winner of the Industry Studies Association 2021 Ralph Gomory Award for Best Paper.)
- 2018
- Working Paper
The State of Open Source Server Software
By: Shane Greenstein and Klaus Ackermann
The study assembles new data to construct a census of worldwide web server use across the globe. We document a large concentration of investment in the United States, and a wide dispersion across scores of countries. We find tens of billions of dollars of unmeasured... View Details
Keywords: Internet; Open Source; Internet and the Web; Policy; Open Source Distribution; Internet and the Web; Global Range
Greenstein, Shane, and Klaus Ackermann. "The State of Open Source Server Software." Working Paper, September 2018.
- November 7, 2016
- Article
How Wikipedia Keeps Political Discourse from Turning Ugly
By: Shane Greenstein and Feng Zhu
Greenstein, Shane, and Feng Zhu. "How Wikipedia Keeps Political Discourse from Turning Ugly." Harvard Business Review (website) (November 7, 2016).
- Article
The Role of Differentiation Strategy in Local Telecommunication Entry and Market Evolution: 1999-2002
By: Shane Greenstein and Michael Mazzeo
Greenstein, Shane, and Michael Mazzeo. "The Role of Differentiation Strategy in Local Telecommunication Entry and Market Evolution: 1999-2002." Journal of Industrial Economics 54, no. 3 (September 2006): 323–350.
- Article
Understanding Why Universal Service Obligations May Be Unnecessary: The Private Development of Local Internet Access Markets
By: Tom Downes and Shane Greenstein
Downes, Tom, and Shane Greenstein. "Understanding Why Universal Service Obligations May Be Unnecessary: The Private Development of Local Internet Access Markets." Journal of Urban Economics 62, no. 1 (July 2007): 2–26.
- Article
Switching Costs and Bidding Parity in Government Procurement of Computer Systems
By: Luis Cabral and Shane Greenstein
Cabral, Luis, and Shane Greenstein. "Switching Costs and Bidding Parity in Government Procurement of Computer Systems." Journal of Law, Economics & Organization 6, no. 2 (Fall 1990): 453–469.
- September 2017 (Revised March 2018)
- Case
Great Lakes Banking Group: Data Management
By: Shane Greenstein and Christine Snively
In May 2016, Michael Rechtin, an expert in international data center law, advised global financial services firm Great Lakes Banking Group (GLBG) on its plans to upgrade its data centers. The bank’s data processing and storage systems were in need of an update, and... View Details
Greenstein, Shane, and Christine Snively. "Great Lakes Banking Group: Data Management." Harvard Business School Case 618-021, September 2017. (Revised March 2018.)