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  • All HBS Web  (298)
    • News  (64)
    • Research  (176)
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  • All HBS Web  (298)
    • News  (64)
    • Research  (176)
  • Faculty Publications  (65)
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  • Article

Bridging the Gap Between Stewards and Creators

By: Robert D. Austin and Richard L. Nolan
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Austin, Robert D., and Richard L. Nolan. "Bridging the Gap Between Stewards and Creators." MIT Sloan Management Review 48, no. 2 (Winter 2007): 29–36. (Winner of Richard Beckhard Memorial Prize For the most outstanding MIT Sloan Management Review article on planned change and organizational development.)
  • Article

In Search of the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan
Keywords: Online Technology
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Austin, Robert D., and Richard L. Nolan. In Search of the Next "Killer App". MIT Sloan Management Review 46, no. 4 (Summer 2005): 96.
  • 12 Mar 2013
  • First Look

First Look: March 12

  PublicationsLocal Industrial Structures and Female Entrepreneurship in India Authors:Ghani, Ejaz, William R. Kerr, and Stephen D. O'Connell Publication:Journal of Economic Geography Abstract We analyze the spatial determinants of female... View Details
Keywords: Sean Silverthorne
  • October 1998 (Revised June 2001)
  • Teaching Note

Cisco Systems, Inc.: Implementing ERP TN

By: Richard L. Nolan, Robert D. Austin and Mark J. Cotteleer
Teaching Note for (9-699-022). View Details
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Nolan, Richard L., Robert D. Austin, and Mark J. Cotteleer. "Cisco Systems, Inc.: Implementing ERP TN." Harvard Business School Teaching Note 699-031, October 1998. (Revised June 2001.)
  • 2002
  • Book

Corporate Information Strategy and Management: The Challenge of Doing Business in a Network Economy

By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
Keywords: Information; Strategy; Management; Problems and Challenges; Economy; Technology
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Applegate, Lynda M., Robert D. Austin, and F. Warren McFarlan. Corporate Information Strategy and Management: The Challenge of Doing Business in a Network Economy. 6 New York: McGraw-Hill, 2002.
  • 28 Aug 2012
  • First Look

First Look: August 28

Link between Non-financial and Financial Performance in One Space Authors: Robert G. Eccles, Jess Schulschenk, and George Serafeim Publication: In Making Investment Grade: The Future of Corporate Reporting, edited View Details
Keywords: Sean Silverthorne
  • October 2010
  • Case

The iPhone at IVK

By: Richard L. Nolan and Robert D. Austin
The CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platform View Details
Keywords: Mobile and Wireless Technology; Digital Platforms; Salesforce Management; Transition; Technology Adoption; Information Infrastructure; Applications and Software; Change Management
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Nolan, Richard L., and Robert D. Austin. "The iPhone at IVK." Harvard Business School Case 911-413, October 2010.
  • July 2005
  • Teaching Note

CareGroup (TN)

By: F. Warren McFarlan and Robert D. Austin
Keywords: Health Care and Treatment; Health Industry
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McFarlan, F. Warren, and Robert D. Austin. "CareGroup (TN)." Harvard Business School Teaching Note 306-010, July 2005.
  • July 2004 (Revised September 2004)
  • Case

Novell: CEO-led Turnaround and Growth Strategy

By: Richard L. Nolan and Robert D. Austin
Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details
Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry
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Nolan, Richard L., and Robert D. Austin. "Novell: CEO-led Turnaround and Growth Strategy." Harvard Business School Case 605-004, July 2004. (Revised September 2004.)
  • 2005
  • Working Paper

Stewards versus Creators

By: Robert D. Austin and Richard L. Nolan
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Austin, Robert D., and Richard L. Nolan. "Stewards versus Creators." Harvard Business School Working Paper, No. 06-001, July 2005.
  • 2005
  • Chapter

The Broadband Explosion

By: Stephen P. Bradley and Robert D. Austin
Keywords: Information Technology; Information Technology Industry
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Bradley, Stephen P., and Robert D. Austin. "The Broadband Explosion." In The Broadband Explosion, edited by Robert D. Austin and Stephen P. Bradley. Boston: Harvard Business School Press, 2005.
  • 14 Feb 2012
  • First Look

First Look: February 14

today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details
Keywords: Carmen Nobel
  • 2009
  • Manual

Instructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases

By: Lynda M. Applegate, Robert D. Austin and Deborah Soule
This new edition examines how information technology enables organizations to conduct business in radically different and more effective ways. The authors objective is to provide readers with a better understanding of the influence of twenty-first century technologies... View Details
Keywords: Decision Choices and Conditions; Information Management; Managerial Roles; Strategy; Information Technology
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Applegate, Lynda M., Robert D. Austin, and Deborah Soule. Instructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases. 8th ed. NY: McGraw-Hill, 2009.
  • August, 2022
  • Article

Billing and Insurance-Related Administrative Costs: A Cross-National Analysis

By: Barak D. Richman, Robert S. Kaplan, Japees Kohli, Dennis Purcell, Mahek Shah, Igna Bonfrer, Brian Golden, Rosemary Hannam, Will Mitchell, Daniel Cehic, Garry Crispin and Kevin A. Schulman
Billing and insurance-related costs are a significant source of wasteful health care spending in Organization for Economic Cooperation and Development nations, but these administrative burdens vary across national systems. We executed a microlevel accounting of these... View Details
Keywords: Health Care Costs; Administrative Costs; Cost; Health Care and Treatment; Health Industry
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Richman, Barak D., Robert S. Kaplan, Japees Kohli, Dennis Purcell, Mahek Shah, Igna Bonfrer, Brian Golden, Rosemary Hannam, Will Mitchell, Daniel Cehic, Garry Crispin, and Kevin A. Schulman. "Billing and Insurance-Related Administrative Costs: A Cross-National Analysis." Health Affairs 41, no. 8 (August, 2022): 1098–1106.
  • June 2009 (Revised June 2009)
  • Case

iPremier (A): Denial of Service Attack (Graphic Novel Version)

By: Richard Nolan, Robert D. Austin and Michael Parent
Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
Keywords: Information Technology; Crisis Management
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Nolan, Richard, Robert D. Austin, and Michael Parent. "iPremier (A): Denial of Service Attack (Graphic Novel Version)." Harvard Business School Case 609-092, June 2009. (Revised June 2009.)
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

private assets, and personal saving, represent exercises in linguistics, not economics. Technological Innovation and Organizations Authors: Josh Lerner and Pierre Azoulay Publication: In Handbook of Organizational Economics, edited by... View Details
Keywords: Martha Lagace
  • 5 Feb 2013
  • Conference Presentation

Financing Entrepreneurial Growth

By: Tom Alberg, Andrew A. Bogan, Harold Bradley, Robert D. Cooter, Monika Gruter Cheney, Oliver R. Goodenough, William R. Hambrecht, Frank Hatheway, Thomas F. Hellmann, Marianne Hudson, Jared Konczal, Josh Lerner, Robert E. Litan, Diane Mulcahy, Ramana Nanda, Frank Partnoy, Joe Ratterman, Nava Ravikant, Jay R. Ritter, Alicia Robb, David T. Robinson, Allison Schrager, Barry Silbert, E. R. Sirri, Daniel Stangler and Sharon Vosmek

Despite recent innovations in entrepreneurial finance, particularly at the early stage of business creation, many new and young companies continue to face hurdles to acquire capital.

The Kauffman Foundation addressed current challenges and opportunities in... View Details

Keywords: Finance; Entrepreneurial Finance; Venture Capital; Entrepreneurship; United States
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Alberg, Tom, Andrew A. Bogan, Harold Bradley, Robert D. Cooter, Monika Gruter Cheney, Oliver R. Goodenough, William R. Hambrecht, Frank Hatheway, Thomas F. Hellmann, Marianne Hudson, Jared Konczal, Josh Lerner, Robert E. Litan, Diane Mulcahy, Ramana Nanda, Frank Partnoy, Joe Ratterman, Nava Ravikant, Jay R. Ritter, Alicia Robb, David T. Robinson, Allison Schrager, Barry Silbert, E. R. Sirri, Daniel Stangler, and Sharon Vosmek. "Financing Entrepreneurial Growth." Paper presented at the State of Entrepreneurship Address, Ewing Marion Kauffman Foundation, Washington, DC, USA, February 5, 2013.
  • 2002
  • Casebook

Creating Business Advantage in the Information Age

By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
Keywords: Competitive Advantage; Information Industry
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Applegate, Lynda M., Robert D. Austin, and F. Warren McFarlan. Creating Business Advantage in the Information Age. Boston, MA: McGraw-Hill, 2002.
  • 2006
  • Casebook

Corporate Information Strategy and Management: Text and Cases

By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
Keywords: Information; Strategy; Management; Cases
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Applegate, Lynda M., Robert D. Austin, and F. Warren McFarlan. Corporate Information Strategy and Management: Text and Cases. 7th ed. New York: McGraw-Hill/Irwin, 2006.
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

  Working PapersDo Employment Protections Reduce Productivity? Evidence from U.S. States Authors:David H. Autor, William R. Kerr, and Adriana D. Kugler Abstract Theory predicts that mandated employment protections may reduce productivity... View Details
Keywords: Martha Lagace
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