by Paul Novosad - Publications - Faculty & Research

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

"A world without surprises or bad news is utopian I often coach employees to expect the worst and prepare for it studies should focus on preparation rather than prevention." Paul McKay commented that "By having a clear,... View Details

Keywords: by James Heskett

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Andrew Binns, a consultant affiliated with HBS’s Digital Initiative. Tushman, the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration, Emeritus, chairs the Advanced Management Program at HBS. He co-wrote the book with... View Details

Keywords: by Lane Lambert

20 May 2019
Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details

Keywords: by Michael Blanding

12 Sep 2012
Research & Ideas

The Unexpected Link Between Cadavers and Careers

jointly decide to donate their bodies to science after they die. In Individuals' Decision to Co-Donate or Donate Alone: An Archival Study of Married Whole Body Donors in Hawaii, published online by the Public Library of Science, the... View Details

Keywords: by Carmen Nobel; Education; Health

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details

Keywords: by Jim Heskett; Health

04 Nov 2009
What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

economic model . The problem with this model is that we are greedy human beings." Paul Browne commented, "Capitalism as an economic ideology that confers control of productive institutions to the owners of capital is often at... View Details

Keywords: by Jim Heskett

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

book, he follows how the accelerators are used by Paul Davidson, a top sales executive at a B2B tech firm, who was grappling with sales growth decline. Davidson shared four goals at the start of building the... View Details

Keywords: by Kim Girard

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’ behavior, be it through persuasion or coercion (through)... View Details

Keywords: by James Heskett

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

by colleagues here at HBS (Amanda Cowen, Boris Groysberg, and Paul Healy) and elsewhere (Brad M. Barber, Reuven Lehavy, and Brett Trueman) confirms that brokerages without investment banking operations are... View Details

Keywords: by Ann Cullen; Financial Services

05 Sep 2008
What Do You Think?

Is Case Method Instruction Due for an Overhaul?

Summing Up Is the case method gaining relevance over time? Case method instruction may not be perfect, but to paraphrase Winston Churchill's view of democracy (and Sameer Kamat's response to the column), it's better than the alternatives. At least that's the impression... View Details

Keywords: by Jim Heskett; Education

18 Apr 2017
First Look

First Look at New Ideas, April 18

March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets View Details

Keywords: by Sean Silverthorne

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided View Details

Keywords: by Jim Heskett

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Editor's Note: Christian Ketels wrote this paper for the World Bank's Development Debate, "What Do We Mean by Export Competitiveness and How Do Countries Achieve it in an Uncertain World?" held March 29, 2010. Ketels is... View Details

Keywords: by Christian Ketels

07 May 2007
Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

personality. Something of a dandy, Schumpeter (1883-1950) was a hit with women, adored by students, and both made and lost a fortune in a matter of years. He also once initiated a sword fight with a librarian—and won. McCraw, the Isidor... View Details

Keywords: by Sean Silverthorne; Education

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

The World Bank estimates that the equivalent of $1 trillion is offered in bribes every year. In the age of globalization, it's easy to see how giving into bribery might be competitively advantageous. In fact, research by Harvard Business... View Details

Keywords: by Carmen Nobel

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one way this could be done is View Details

Keywords: by James Heskett; Web Services; Information Technology

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details

Keywords: by Carmen Nobel; Education

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

“People are resilient in their desire to eat out, and perhaps a bit bored with what’s in their refrigerators, so eager to enjoy some of their dining occasions prepared by someone outside their own homes.” View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage