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Publications

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    • All HBS Web  (1,051)
      • Faculty Publications  (192)

      by Nancy KoehnRemove by Nancy Koehn →

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      • 2004
      • Chapter

      The Fallacy of Perfection: Let a New Image of Yourself Emerge

      By: Nancy F. Koehn
      Keywords: Identity; Personal Characteristics; Change
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      Koehn, Nancy F. "The Fallacy of Perfection: Let a New Image of Yourself Emerge." In Remember Who You Are: Life Stories That Inspire the Heart and Mind, edited by Daisy Wademan. Boston: Harvard Business School Press, 2004.
      • January 22, 2002
      • Article

      Chasing Dreams during Troubled Times: Lessons from the Past

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Chasing Dreams during Troubled Times: Lessons from the Past." Boston Globe (January 22, 2002), F5.
      • 2001
      • Chapter

      Estee Lauder: Self Definition and the Modern Cosmetics Market

      By: Nancy F. Koehn
      Keywords: Personal Characteristics; Beauty and Cosmetics Industry
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      Koehn, Nancy F. "Estee Lauder: Self Definition and the Modern Cosmetics Market." In Beauty and Business: Commerce, Gender and Culture in Modern America, edited by Philip Scranton. Routledge, 2001.
      • July 2001 (Revised October 2004)
      • Case

      PSA: The World's Port of Call

      By: Lynda M. Applegate, Nancy Bartlett, Dolly Chang-Leow and Neo Boon Siong
      Details the evolution of an e-business strategy and capabilities over a 16-year period. What began in 1984 as an effort to automate the port of Singapore to achieve productivity savings, by 2000 had evolved into a global e-business called Portnet.com. Closes as senior... View Details
      Keywords: Entrepreneurship; Growth and Development Strategy; Business Strategy; Technological Innovation; Internet and the Web; Business or Company Management; Shipping Industry; Information Technology Industry
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      Applegate, Lynda M., Nancy Bartlett, Dolly Chang-Leow, and Neo Boon Siong. "PSA: The World's Port of Call." Harvard Business School Case 802-003, July 2001. (Revised October 2004.)
      • summer 2001
      • Article

      Branding Means Connecting

      By: Nancy F. Koehn
      Keywords: Brands and Branding; Customer Relationship Management
      Citation
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      Koehn, Nancy F. "Branding Means Connecting." New Business: Entrepreneurial Pursuits at Harvard Business School (summer 2001).
      • June 2001
      • Book Review

      Review of Shelf Space, by Kurtzman and Rifkin

      By: Nancy F. Koehn
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      Koehn, Nancy F. "Review of Shelf Space, by Kurtzman and Rifkin." CNNMoney (June 2001).
      • June 2001
      • Book Review

      Review of Tupperware: The Promise of Plastic in 1950s America, by Alison J. Clarke

      By: Nancy F. Koehn
      Keywords: Consumer Products Industry; United States
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      Koehn, Nancy F. "Review of Tupperware: The Promise of Plastic in 1950s America, by Alison J. Clarke." Journal of American History 88, no. 1 (June 2001): 273.
      • March 25, 2001
      • Article

      An Information Age Led by Business, So Far

      By: Nancy F. Koehn
      Keywords: Information; Business Ventures
      Citation
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      Koehn, Nancy F. "An Information Age Led by Business, So Far." New York Times (March 25, 2001).
      • 2001
      • Book

      Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell

      By: Nancy F. Koehn
      Keywords: Customer Focus and Relationships
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      Koehn, Nancy F. Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell. Boston: Harvard Business School Press, 2001.
      • February 2001 (Revised October 2002)
      • Teaching Note

      Henry Heinz: Making Markets for Processed Foods TN

      By: Nancy F. Koehn
      Teaching Note for (9-801-289). View Details
      Keywords: Food and Beverage Industry; United States
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      Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods TN." Harvard Business School Teaching Note 801-376, February 2001. (Revised October 2002.)
      • February 2001 (Revised October 2002)
      • Teaching Note

      Michael Dell: Winning on the Demand Side of the Information Revolution TN

      By: Nancy F. Koehn
      Teaching Note for (801-363). View Details
      Keywords: Demand and Consumers; Information
      Citation
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      Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution TN." Harvard Business School Teaching Note 801-378, February 2001. (Revised October 2002.)
      • February 2001 (Revised September 2002)
      • Teaching Note

      Estee Lauder and the Market for Prestige Cosmetics TN

      By: Nancy F. Koehn
      Teaching Note for (4-801-362). View Details
      Keywords: Beauty and Cosmetics Industry; United States
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      Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics TN." Harvard Business School Teaching Note 801-370, February 2001. (Revised September 2002.)
      • February 2001 (Revised September 2002)
      • Teaching Note

      Howard Schultz and Starbucks Coffee Company (TN)

      By: Nancy F. Koehn and William Grundy
      Teaching Note for (9-801-361). View Details
      Keywords: Food; Food and Beverage Industry
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      Koehn, Nancy F., and William Grundy. "Howard Schultz and Starbucks Coffee Company (TN)." Harvard Business School Teaching Note 801-374, February 2001. (Revised September 2002.)
      • February 2001 (Revised September 2002)
      • Teaching Note

      Marshall Field and the Rise of the Department Store TN

      By: Nancy F. Koehn and William Grundy
      Teaching Note for (9-801-349). View Details
      Keywords: Distribution Industry; Retail Industry; Chicago
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      Koehn, Nancy F., and William Grundy. "Marshall Field and the Rise of the Department Store TN." Harvard Business School Teaching Note 801-377, February 2001. (Revised September 2002.)
      • February 2001 (Revised September 2005)
      • Case

      Howard Schultz and Starbucks Coffee Company

      By: Nancy F. Koehn
      Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details
      Keywords: Entrepreneurship; Groups and Teams; Brands and Branding; Growth Management; Employee Relationship Management; Consumer Behavior; Organizational Design; Leadership Style; Customer Relationship Management; Competitive Advantage; Vertical Integration; Food and Beverage Industry
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      Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.)
      • February 2001 (Revised January 2004)
      • Case

      Michael Dell: Winning on the Demand Side of the Information Revolution

      By: Nancy F. Koehn
      Keywords: Entrepreneurship; Leadership; Innovation and Invention; Computer Industry
      Citation
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      Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution." Harvard Business School Case 801-363, February 2001. (Revised January 2004.)
      • February 2001 (Revised October 2002)
      • Background Note

      Entrepreneurial History: A Conceptual Overview

      By: Nancy F. Koehn
      Analyzes HBS cases on five entrepreneurs and the companies they built: Josiah Wedgwood, Henry Heinz, Marshall Field, Howard Schultz of Starbucks, and Michael Dell. These five cases and their accompanying teaching notes comprise a course module on entrepreneurial... View Details
      Keywords: Transition; Demand and Consumers; Competition; Business History; Entrepreneurship; Customer Focus and Relationships; Business Strategy; Society
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      Koehn, Nancy F. "Entrepreneurial History: A Conceptual Overview." Harvard Business School Background Note 801-368, February 2001. (Revised October 2002.)
      • February 2001 (Revised February 2002)
      • Case

      Estee Lauder and the Market for Prestige Cosmetics

      By: Nancy F. Koehn
      Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details
      Keywords: Fluctuation; Organizational Change and Adaptation; Market Entry and Exit; Entrepreneurship; Luxury; Business Strategy; Society; Beauty and Cosmetics Industry; United States
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      Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.)
      • February 2001 (Revised December 2002)
      • Case

      Marshall Field and the Rise of the Department Store

      By: Nancy F. Koehn
      Analyzes Marshall Field's efforts to develop a market for mass retailing in late 19th-century Chicago. Examines Chicago's expansion in the 1860s and, within this context, how Field struck out on his own to, build a wholesale and retail business. Concentrates on the... View Details
      Keywords: Fluctuation; Industry Growth; Corporate Strategy; Entrepreneurship; Brands and Branding; Society; Distribution Industry; Retail Industry; Chicago
      Citation
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      Koehn, Nancy F. "Marshall Field and the Rise of the Department Store." Harvard Business School Case 801-349, February 2001. (Revised December 2002.)
      • February 2001 (Revised August 2001)
      • Case

      Henry Heinz: Making Markets for Processed Foods

      By: Nancy F. Koehn
      Outlines many of the supply-side innovations, such as improved transportation, communication, and technological developments, that greatly expanded the productive capacity of the United States in the late 19th century. Explores a range of demand-side shifts, including... View Details
      Keywords: Demand and Consumers; Competitive Advantage; Corporate Strategy; Entrepreneurship; Supply and Industry; Innovation and Invention; Food and Beverage Industry; United States
      Citation
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      Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods." Harvard Business School Case 801-289, February 2001. (Revised August 2001.)
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