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- All HBS Web
(3,211)
- People (1)
- News (908)
- Research (2,016)
- Events (7)
- Multimedia (36)
- Faculty Publications (960)
- 11 Jun 2018
- Research & Ideas
Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas
featuring music by the local symphony as 250,000 Christmas lights lit up the county courthouse. Then revelers could head to the Samsung Ice Skating Rink, the only outdoor venue of its kind in all of Texas—which also happened to be located... View Details
- October 2021 (Revised January 2022)
- Supplement
Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)
By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)." Harvard Business School Supplement 422-041, October 2021. (Revised January 2022.)
- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
Do you have that one friend who seems to snag the coolest, most fashionable shoes, jewelry, or clothes? Now new research shows that when luxury goods companies cater to these trendy consumers by controlling how rare certain items... View Details
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
that he was replacing a woman as opposed to a man affect his decision?” Most likely, yes. In studying the appointments of more than 2,000 federal judges and more than 5,000 corporate board members, Chang found that leaders have a strong tendency to replace “like people... View Details
Keywords: by Michael Blanding
- 23 Aug 2019
- News
Can capitalism be saved by a concept born in Boston?
- 06 Nov 2023
- Research & Ideas
Did You Hear What I Said? How to Listen Better
School. “You feel like maybe they weren’t totally listening.” In fact, people often aren’t tuned in when we think they are, and it’s tough to tell when someone is actually paying attention, according to a forthcoming article in the Journal of Experimental Psychology... View Details
Keywords: by Michael Blanding
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
the UPS Foundation Associate Professor of Service Management in the Technology and Operations Management Unit. “When we are feeling bad, one way we cope is by comparing ourselves to people who are worse off than we are.” Perhaps nowhere... View Details
- 11 Aug 2022
- Research & Ideas
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
ability. "People are struggling to make ends meet around the country, and success is often determined in part by uncontrollable factors." “They explained this disparity by saying the [higher-achieving] group... View Details
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
of the University of Texas-Austin and Amit Seru of Stanford Graduate School of Business. A spate of alleged fraud by Wells Fargo has highlighted a dirty little secret in the financial industry: Misconduct by... View Details
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
When budgeting for expenses, people may want to consider including a line item for giving, since a growing body of research shows that spending money on others can provide a mental boost. Harvard Business School Assistant Professor Ashley Whillans recently partnered... View Details
Keywords: by Michael Blanding
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
institution announced it would no longer publish a print version of its multivolume compendium of knowledge. Though the Britannica would still be available online, the writing on the virtual wall was clear: It had been supplanted by the... View Details
- 31 Oct 2023
- HBS Case
Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
behavior by colleagues—shortcuts in analysis, intoxication on the job, inappropriate relationships. In general, the question you must ask is whether the issue ultimately affects the work delivered to clients and whether it harms the... View Details
- 17 Dec 2009
- Working Paper Summaries
Integrity: Without It Nothing Works
Keywords: by Michael C. Jensen
- Web
Courses by Title - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 11 Jul 2025 By Course Title View by Unit | View by Course Title | View by Faculty | Print... View Details
- 16 Nov 2015
- Research & Ideas
Does Competition Make Us More Creative?
Competition can bring out the best in salespeople, athletes, and participants in hot dog eating contests—but can it make employees more creative? A recent working paper by Daniel P. Gross finds that competition can motivate creative types... View Details
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
Totally eliminating friction is unrealistic on the battlefield and at the bargaining table. In both instances, you need the authority and the emotional steadiness to cope in spite of uncertainty. Strategy is further complicated by the... View Details
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
reported infections. By mid-March, Carnival, the largest cruise line in the world, suspended operations across the globe. Yet it took weeks to get its 260,000 guests and 80,000 employees who were floating at sea back to their homes in... View Details
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
remote work. “There’s a huge value to real interactions even if they are occurring virtually,” says Goldenberg, who is a psychologist by training and an assistant professor at HBS. To test online experiences, the group took advantage of... View Details
Keywords: by Michael Blanding
- Web
Courses by Faculty Unit - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 11 Jul 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View... View Details
- 08 Dec 2020
- Research & Ideas
Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles
field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details