by Mark Mortensen - Publications - Faculty & Research

27 Jun 2007
Lessons from the Classroom

Learning to Make the Move to CEO

You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management... View Details

Keywords: by Julia Hanna; Education

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

heavily on other, usually smaller, companies or external individuals to conduct many of their activities. What part of your iPad is made by Apple? Is the Verizon customer representative you're talking with really part of that company? How... View Details

Keywords: by Staff; Journalism & News; Publishing

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

Do you see a marked difference in the types and degrees of ethical breaches occurring in the past, compared to more recently? Paine: Business ethics, of course, is as old as business itself, but formal academic study of the subject is, as... View Details

Keywords: by Carla Tishler

04 Mar 2011
Working Paper Summaries

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

Keywords: by Marion Fourcade & Rakesh Khurana; Education

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

joint venture with Toyota called NUMMI, approximately fifteen years ago. However, despite Toyota's openness and the genuinely honest efforts by other companies over many years to emulate Toyota, no one had yet matched Toyota in terms of... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

uniform format, and then circulates it among a pool of more than 100 possible mentors, who may express interest in the idea. Shu and Scott realized that they had the perfect laboratory for judging the success of ideas. By comparing the... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

18 May 2016
Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

actions gradually become less clear than other memories—a phenomenon the authors of the paper call “unethical amnesia.” Moreover, forgetting wrongdoings of the past makes us more likely to misbehave in the future. “We are social beings, and our basic need for... View Details

Keywords: by Carmen Nobel

07 Jan 2008
Research & Ideas

Pursuing a Deadly Opportunity

the entrepreneurial organizations could be explained in part by a distrust of established medical institutions on the part of minorities. The profiles of organizations receiving the cadavers also showed View Details

Keywords: by Julia Hanna; Health

10 Sep 2024
Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost... View Details

Keywords: by Ben Rand

11 Jul 2011
Research & Ideas

Non-competes Push Talent Away

firms will not invest in R&D unless they can keep their people, but other research by Mark Garmaise at UCLA has shown just the opposite." To that end, Marx and Fleming have shared their findings with... View Details

Keywords: by Carmen Nobel; Technology

25 Aug 2003
Research & Ideas

Why IT Does Matter

cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

12 Mar 2012
Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

direct reports in 1986 to an average of 10 today. The growth is driven almost entirely by an increase in the number of C-level "functional" managers, rather than by an increase in general managers.... View Details

Keywords: by Carmen Nobel

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

mission. Former Hewlett-Packard CEO Mark Hurd is an excellent example of a level-four leader. Under his watch HP's stock price more than doubled, but he decimated the infrastructure and intellectual seed corn (R&D) of the company to... View Details

Keywords: by Mitch Maidique

2014
Working Paper

The Decoupling Effect of Digital Disruptors

By: Thales S. Teixeira and Peter Jamieson

While the Internet's first wave of disruption was marked by the unbundling of digital content, the second wave, decoupling, promises to generate more casualties in an even broader array of industries. Digital start-ups are disrupting traditional businesses by inserting... View Details

Keywords: Disruptive Innovation; Information Technology

Citation

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09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

than those who dress conventionally. “You're saying, 'I'm so autonomous and successful that I can afford to dress in a nonconforming way'” Think Facebook CEO Mark Zuckerberg in his hoodie, or the late Apple CEO Steve Jobs in black... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

31 Aug 2011
Research & Ideas

Improving Fairness in Flight Delays

scheduled, first served basis. Airlines can then respond by making changes within their allocated slots before the final schedule is approved. Because GDPs and AFPs are implemented separately, however, a flight affected View Details

Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation

03 Feb 2003
Research & Ideas

Homeland Security: A Ready-made Market

have," said Mark Cleverley, a senior solutions executive at IBM. "The CIA can talk to the INS," agreed Mark Hogan, vice president and general manager at BEA Government Systems, "but there... View Details

Keywords: by Julia Hanna; Service

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

and attracting entirely new ones. Rethinking A Trip To The Museum A museum trip has traditionally been an intensely physical experience: walking gallery floors, hearing footsteps echo off spacious halls, and seeing up-close the brush strokes and chisel View Details

Keywords: by Michael Blanding; Education

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

does that mean for business owners who are seeking protection? Stuart Gilson: The global economic impact of the pandemic has already been catastrophic in terms of lost output, employment, and financial wealth. But many expect this to be followed View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

01 Jun 2021
Cold Call Podcast

Running a Consumer Fintech Startup within Goldman Sachs

Keywords: Financial Services

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