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- Faculty Publications (156)
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- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
doers at the senior levels of management." Advice to leaders in formulating decisions was provided by Keith Pinto, who opined that "Encouraging mavericks, risk takers, and soul searching questions is part of the chaos that... View Details
Keywords: by James Heskett
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
groups are important to a marketing organization, which group is addressed most effectively by emerging techniques relying on neuroscience, particularly the exploration of the subconscious feelings that may or may not drive behavior? Will... View Details
Keywords: by James Heskett
- 10 Jan 2005
- What Do You Think?
Public Pension Reform: Does Mexico Have the Answer?
is the wrong discussion ...Instead of creating the equivalent of mini-401(k) accounts, the focus on social security reform should be on the income side. By utilizing an institutionally-provided defined benefit approach that better... View Details
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
Congress enacted legislation that had become known as "the Federal Express bill." It was designed to test the idea of deregulation by allowing air freight carriers to fly planes of any size on any routes, without federal price... View Details
Keywords: by James Heskett
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
or not on my watch anyhow." (Jamal Barghouti). A dominant theme concerned the bias in the market toward addressing short-term challenges, caused in large part by what Robin Chacko described as the "impatient" investor. As... View Details
Keywords: by James Heskett
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
benefit from it, we are discussing a hostage situation." Limits to the use of teams in the innovation process were suggested by Adetola, who commented that "in the field of technology/science and other spheres where deep disruptive... View Details
Keywords: by James Heskett
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
Summing Up Is "Collateral Damage" from Economic Bubbles Inevitable, Necessary, and Useful? According to the old saw, markets are made by differences of opinion. If that's the case, there is a real market around the question of... View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
learn how to navigate a business world dominated by new technology. Thanks to even newer technologies that enable us to stream, store, and access everything digital, we now have at our disposal a new arsenal of techniques and... View Details
Keywords: by James Heskett
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
When Should Control Over a Brand Be Ceded to the Public? The verdict is in. Our hardly scientific poll has endorsed the name of Boaty McBoatface for the new research vessel being commissioned by the UK’s National Environment Research... View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
government involvement was an issue. Regardless of the vehicle for achieving it, there was little optimism that we would be seeing a significant incremental effort soon. As I read your responses, a question crossed my mind: In light of the findings and conclusions... View Details
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
AI oversight and regulation. At least that’s the impression created by a small sample of comments on this month’s column. Sandeep made the case for an AI czar. “Any public servant is accountable to you and me and we can fire him and find... View Details
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
with options so far underwater that they may not surface in the span of a management career.— James Heskett Is it possible that one culprit is a highly appealing concept universally taught in business... View Details
Keywords: by James Heskett
- 22 Dec 2008
- Research & Ideas
10 Reasons to Design a Better Corporate Culture
Why is it that many of the same companies appear repeatedly on lists of the best places to work, the best providers of customer service, and the most profitable in their industries? In their new book, The Ownership Quotient, HBS professors Jim View Details
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
listened to.” He’s suggesting that the issue of recruitment may be overshadowed by those of inclusion and “voice.” Comments by others from the business world lead one to believe that minority talent... View Details
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The... View Details
- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the... View Details
Keywords: by James Heskett
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
Original Article The new book Geeks and Geezers by Warren Bennis and Robert Thomas, argues that all the leaders they studied, whether "geeks" (under thirty) or "geezers" (over seventy), have the ability to engage... View Details
Keywords: by James Heskett
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
this way: "It is hard for me to imagine that certification by itself would have a significant impact on a CEO's ethics...The real problem is the ability of CEOs to be CEOs." John Anderson commented that "Let's not assume... View Details
Keywords: by James Heskett