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  • Research Summary

Learning Organizations

David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details

  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Their Organizations, by Boris Groysberg and Michael Slind, explores how companies’ outreach strategies evolved from top-down, command-centric communiques to something more informal, immediate, and personal—from a C-suite monologue to a... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

e-mail and Web sites, but aren't heavy users of structured technologies such as EDI, XML, and Web services. I'm working with Francesca Gino and Stefano Micelli to understand who uses structured technologies... View Details
Keywords: by Sara Grant
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

expression of glee on her face; or he thinks of a crucial Red Sox game and a slide into base that turned around a 0-3 deficit for the team.) Finally, ask yourself what you could do. Drawing on research he’s done with Francesca View Details
Keywords: by Dina Gerdeman
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

co-written by HBS doctoral candidate Hayley Blunden, Harvard University post-doctoral fellow Jennifer M. Logg, and HBS professors Alison Wood Brooks, Leslie K. John, and Francesca Gino. “In asking a... View Details
Keywords: by Dina Gerdeman
  • March 2008
  • Article

Is Yours a Learning Organization?

By: David A. Garvin, Amy C. Edmondson and Francesca Gino
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. An organization with a strong learning culture faces the unpredictable deftly.... View Details
Keywords: Interpersonal Communication; Learning; Surveys; Leading Change; Management Analysis, Tools, and Techniques; Organizational Culture
Related
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a... View Details
Keywords: by James Heskett
  • 17 Sep 2014
  • Sharpening Your Skills

Sharpen Your Negotiation Skills

indicators of negotiators' social motives. Francesca Gino, Michael I. Norton, and colleagues. Picking Up An Opponent's 'tell' How to Spot a Liar Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a... View Details
Keywords: by Sean Silverthorne
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

at HBS and Francesca Gino at Carnegie Mellon, is the development of an instrument to assess learning organizations. We've been developing and testing a survey to help organizations better reflect on how they... View Details
Keywords: by Sarah Jane Gilbert
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

offer “precise” bids for company shares yield better outcomes than those who offer round-number bids, according to research by Petri Hukkanen and Matti Keloharju. Bernie Madoff Explains Himself Eugene Soltes phoned convicted felon Bernie... View Details
Keywords: by Carmen Nobel
  • 06 May 2014
  • First Look

First Look: May 6

authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians themselves and of their big... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2014
  • First Look

First Look: April 22

control over the use of remittances. In partnership with a Salvadoran bank, we offered U.S.-based migrants from El Salvador bank accounts in their home country into which they could send remittances. We randomly varied migrant control over El Salvador-based savings... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2014
  • First Look

First Look: April 8

  Publications August 2013 Journal of Consumer Research Brand Tourists: How Non-Core Users Enhance the Brand Image by Eliciting Pride By: Bellezza, Silvia, and Anat Keinan Abstract—This research examines how core consumers of selective... View Details
Keywords: Sean Silverthorne
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

By: Cheng, J. Yo-Jud, and Boris Groysberg Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52696 Seeker Beware: The Relational Costs of Ignoring Advice By: Blunden, Hayley, Alison Wood Brooks, Leslie John, and View Details
Keywords: Sean Silverthorne
  • 20 Sep 2011
  • First Look

First Look: September 20

more likely to involve collaboration across locations, particularly with inventors from the firm's primary R&D site. Our results suggest that R&D dynamics in clusters are heavily influenced by multi-location firms with innovative... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2016
  • First Look

October 18, 2016

the insights it provides. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51754 2016 Journal of Marketing Research 'Be Careless with That!' Availability of Product Upgrades Increases Cavalier Behavior Toward Possessions By: Bellezza, Silvia, Joshua M.... View Details
Keywords: Sean Silverthorne
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Knowledge Indeed, when we focus our energy on our strengths, we feel more authentic—and that increases resilience and happiness, improves relationships, and reduces stress, according to research by Francesca... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 24 Aug 2010
  • First Look

First Look: August 24

Publication:In Innovation Policy and the Economy. Vol. 11, edited by Josh Lerner and Scott Stern. NBER Book Series. University of Chicago Press, forthcoming Abstract In this paper we explore the innovations in governance that have... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2016
  • First Look

January 12, 2016

Effectiveness of the Hostile Mediator By: Zhang, Ting, Francesca Gino, and Michael Norton Abstract—Contrary to the tendency of mediators to defuse negative emotions between adversaries by treating them... View Details
Keywords: Carmen Nobel
  • 12 Nov 2013
  • First Look

First Look: November 12

  Publications November 2013 Journal of Consumer Research The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity By: Bellezza, Silvia, Francesca Gino, and Anat Keinan Abstract—We examine how people react to... View Details
Keywords: Sean Silverthorne

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