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      • Faculty Publications  (196)

      by Francesca Gino Remove by Francesca Gino →

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      • March 2013
      • Article

      Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

      By: Daniel M. Cable, Francesca Gino and Brad Staats
      Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
      Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
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      Cable, Daniel M., Francesca Gino, and Brad Staats. "Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression." Administrative Science Quarterly 58, no. 1 (March 2013): 1–36.
      • 2013
      • Book

      Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan

      By: Francesca Gino
      You may not realize it but simple, irrelevant factors can have profound consequences on your decisions and behavior, often diverting you from your original plans and desires. Sidetracked will help you identify and avoid these influences so the decisions you make do... View Details
      Keywords: Decision Making; Decision-making; Judgment; Decisions; Strategy; Behavior; Ethics; Attitudes
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      Gino, Francesca. Sidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan. Boston, MA: Harvard Business Review Press, 2013.
      • January 2013
      • Article

      'I'll Have One of Each': How Separating Rewards into (Meaningless) Categories Increases Motivation

      By: F. Gino and S. Wiltermuth
      We propose that separating rewards into categories can increase motivation, even when those categories are meaningless. Across six experiments, people were more motivated to obtain one reward from one category and another reward from another category than they were to... View Details
      Keywords: Motivation and Incentives
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      Gino, F., and S. Wiltermuth. "'I'll Have One of Each': How Separating Rewards into (Meaningless) Categories Increases Motivation." Journal of Personality and Social Psychology 104, no. 1 (January 2013): 1–13.
      • Article

      Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior

      By: F. Gino and S. Desai
      Four experiments demonstrated that recalling memories from one's own childhood lead people to experience feelings of moral purity and to behave prosocially. In Experiment 1, participants instructed to recall memories from their childhood were more likely to help the... View Details
      Keywords: Moral Sensibility; Behavior; Research; Emotions; Relationships; Judgments
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      Gino, F., and S. Desai. "Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior." Journal of Personality and Social Psychology 102, no. 4 (April 2012): 743–758.
      • Article

      The Pot Calling the Kettle Black: Distancing Response to Ethical Dissonance

      By: R. Barkan, S. Ayal, F. Gino and D. Ariely
      Six studies demonstrate the "pot calling the kettle black" phenomenon whereby people are guilty of the very fault they identify in others. Recalling an undeniable ethical failure, people experience ethical dissonance between their moral values and their behavioral... View Details
      Keywords: Ethical Dissonance; Cognitive Dissonance; Moral Judgment; Impression Management; Unethical Behavior; Values and Beliefs; Moral Sensibility; Cognition and Thinking; Research; Behavior; Judgments
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      Barkan, R., S. Ayal, F. Gino, and D. Ariely. "The Pot Calling the Kettle Black: Distancing Response to Ethical Dissonance." Journal of Experimental Psychology: General 141, no. 4 (November 2012): 757–773.
      • September 2012
      • Article

      Vicarious Dishonesty: When Psychological Closeness Creates Distance from One's Moral Compass

      By: F. Gino and A. Galinsky
      In four studies employing multiple manipulations of psychological closeness, we found that feeling connected to another individual who engages in selfish or dishonest behavior leads people to vicariously justify the actions of this individual and to behave more... View Details
      Keywords: Behavior; Relationships; Ethics; Research
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      Gino, F., and A. Galinsky. "Vicarious Dishonesty: When Psychological Closeness Creates Distance from One's Moral Compass." Organizational Behavior and Human Decision Processes 119, no. 1 (September 2012): 15–26.
      • December 2012
      • Article

      The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line

      By: Francesca Gino and Bradely R. Staats
      What's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing... View Details
      Keywords: Outsourcing; Job Cuts and Outsourcing; Nonprofit Organizations; Partners and Partnerships; Development Economics; Social Entrepreneurship; Welfare; Cooperation; San Francisco
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      Gino, Francesca, and Bradely R. Staats. "The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line." Harvard Business Review 90, no. 12 (December 2012): 92–96.
      • 2012
      • Working Paper

      Rainmakers: Why Bad Weather Means Good Productivity

      By: Jooa Julia Lee, Francesca Gino and Bradley R. Staats
      People believe that weather conditions influence their everyday work life, but to date, little is known about how weather affects individual productivity. Most people believe that bad weather conditions reduce productivity. In this research, we predict and find just... View Details
      Keywords: Productivity; Opportunity Cost; Distractions; Weather; Performance Productivity; Social Psychology; Mathematical Methods
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      Lee, Jooa Julia, Francesca Gino, and Bradley R. Staats. "Rainmakers: Why Bad Weather Means Good Productivity." Harvard Business School Working Paper, No. 13-005, July 2012.
      • June 2012
      • Article

      Sweeping Dishonesty under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules

      By: Lisa L. Shu and Francesca Gino
      Dishonest behavior can have various psychological outcomes. We examine whether one consequence could be the forgetting of moral rules. In four experiments, participants were given the opportunity to behave dishonestly, and thus earn undeserved money, by over-reporting... View Details
      Keywords: Dishonesty; Moral Codes; Moral Forgetting; Unethical Behavior; Behavior; Ethics; Research
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      Shu, Lisa L., and Francesca Gino. "Sweeping Dishonesty under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules." Journal of Personality and Social Psychology 102, no. 6 (June 2012): 1164–1177.
      • March 2012 (Revised August 2014)
      • Case

      Fiji versus FIJI: Negotiating Over Water

      By: Francesca Gino, Michael W. Toffel and Stephanie van Sice
      This case examines negotiations between a company and government over natural resources. The Fijian government proposed a substantial increase in its water extraction tax that would only apply to large extractors, and thus to FIJI Water and not to its competitors. FIJI... View Details
      Keywords: Negotiation; Business and Government Relations; Cross-Cultural and Cross-Border Issues; Distribution Industry; Fiji
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      Gino, Francesca, Michael W. Toffel, and Stephanie van Sice. "Fiji versus FIJI: Negotiating Over Water." Harvard Business School Case 912-030, March 2012. (Revised August 2014.)
      • March 2012 (Revised March 2012)
      • Teaching Note

      Samasource: Give Work, Not Aid (TN)

      By: Francesca Gino and Bradely R. Staats
      Keywords: Philanthropy and Charitable Giving; Jobs and Positions
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      Gino, Francesca, and Bradely R. Staats. "Samasource: Give Work, Not Aid (TN)." Harvard Business School Teaching Note 912-012, March 2012. (Revised March 2012.)
      • February 2012 (Revised August 2014)
      • Case

      Poles Apart on PZU (A)

      By: Francesca Gino, Vincent Dessain, Karol Misztal and Michael Khayyat
      In October 2008, Andrzej Klesyk, CEO of Poland's largest insurer PZU, reflected on possible ways of resolving a decade-long cross-border shareholder conflict at his company. Owned 55% by the Polish State Treasury and 33% by the Dutch insurer Eureko as of October 2008,... View Details
      Keywords: Negotiation; Trust; Conflict and Resolution; Business and Shareholder Relations; Poland
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      Gino, Francesca, Vincent Dessain, Karol Misztal, and Michael Khayyat. "Poles Apart on PZU (A)." Harvard Business School Case 912-013, February 2012. (Revised August 2014.)
      • December 2012
      • Article

      Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

      By: Max Bazerman and Francesca Gino
      Early research and teaching on ethics focused on either a moral development perspective or philosophical approaches, and used a normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe... View Details
      Keywords: Ethical Decision Making; Corruption; Unethical Behavior; Behavioral Decision Research; Behavior; Ethics
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      Bazerman, Max, and Francesca Gino. "Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty." Annual Review of Law and Social Science 8 (December 2012): 85–104.
      • Article

      Power, Competitiveness, and Advice Taking: Why the Powerful Don't Listen

      By: L. P. Tost, F. Gino and R. Larrick
      Four experiments test the prediction that feelings of power lead individuals to discount advice received from both experts and novices. Experiment 1 documents a negative relationship between subjective feelings of power and use of advice. Experiments 2 and 3 further... View Details
      Keywords: Advice Taking; Power; Expertise; Confidence; Competitive Mindset; Competition
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      Tost, L. P., F. Gino, and R. Larrick. "Power, Competitiveness, and Advice Taking: Why the Powerful Don't Listen." Organizational Behavior and Human Decision Processes 117, no. 1 (January 2012): 53–65.
      • December 2011 (Revised June 2012)
      • Case

      Samasource: Give Work, Not Aid

      By: Francesca Gino and Bradley R. Staats
      Samasource sought to use work, not aid, for economic development. The company secured contracts for digital services from large companies in the United States and Europe, divided the work up into small pieces (called microwork) and then sent it to delivery centers in... View Details
      Keywords: Development Economics; Growth and Development Strategy; Social Enterprise
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      Gino, Francesca, and Bradley R. Staats. "Samasource: Give Work, Not Aid." Harvard Business School Case 912-011, December 2011. (Revised June 2012.)
      • Article

      The Pursuit of Power Corrupts: How Investing in Outside Options Motivates Opportunism in Relationships

      By: D. Malhotra and F. Gino
      Across three laboratory studies, this paper illustrates how a common strategic decision aimed at increasing one's own power—investing in outside options—can lead to opportunistic behavior in exchange relationships. We show that the extent to which individuals have... View Details
      Keywords: Crime and Corruption; Motivation and Incentives; Opportunities; Relationships
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      Malhotra, D., and F. Gino. "The Pursuit of Power Corrupts: How Investing in Outside Options Motivates Opportunism in Relationships." Special Issue on "Social Psychological Perspectives on Power and Hierarchy". Administrative Science Quarterly 56, no. 4 (December 2011): 559–592.
      • November 2011 (Revised January 2014)
      • Teaching Note

      FIJI Water: Carbon Negative?

      By: Michael W. Toffel and Francesca Gino
      Keywords: Energy; Pollutants
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      Toffel, Michael W., and Francesca Gino. "FIJI Water: Carbon Negative?" Harvard Business School Teaching Note 612-051, November 2011. (Revised January 2014.)
      • October 24, 2011
      • Article

      In Hiring and Promoting, Look Beyond Results

      By: Francesca Gino
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      Gino, Francesca. "In Hiring and Promoting, Look Beyond Results." Wall Street Journal (online) (October 24, 2011).
      • June 2011 (Revised December 2013)
      • Case

      FIJI Water: Carbon Negative?

      By: Francesca Gino, Michael W. Toffel and Stephanie van Sice
      Seeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States, launched a Carbon Negative campaign that would offset more greenhouse gas emissions than were released by the... View Details
      Keywords: Carbon Footprint; Carbon Offsetting; Corporate Social Responsibility and Impact; Environmental Sustainability; Brands and Branding; Negotiation Tactics; Business and Government Relations; Corporate Strategy; Food and Beverage Industry; United States; Fiji
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      Gino, Francesca, Michael W. Toffel, and Stephanie van Sice. "FIJI Water: Carbon Negative?" Harvard Business School Case 611-049, June 2011. (Revised December 2013.)
      • April 2011
      • Article

      Why Leaders Don't Learn from Success

      By: Francesca Gino and Gary P. Pisano
      We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
      Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
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      Gino, Francesca, and Gary P. Pisano. "Why Leaders Don't Learn from Success." Harvard Business Review 89, no. 4 (April 2011): 68–74.
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