Publications

Teaching Note for (9-494-002), (9-494-003), and (9-494-004). View Details

February 1998
Teaching Note

Sumiko Ito TN

Teaching Note for (9-493-011). View Details

Keywords: Banking Industry; Japan; England; United States

October 1997 (Revised May 1998)
Background Note

International Use of the Myers-Briggs Type Indicator

By: David A. Thomas and Emily Heaphy

Intended to be used as a supplement to the Introduction to Type and provides an overview of the international uses of the Myers-Briggs Type Indicator. View Details

Keywords: Personal Development and Career

1997
Working Paper

Making Sense of Race Relations in Organizations: Theories for Practice

By: David A. Thomas and Karen L. Proudford

September 1996
Case

Craig Parks (B)

By: David A. Thomas and Lisa J. Chadderdon

Supplements the (A) case. View Details

Keywords: Personal Development and Career; Decision Making; Decision Choices and Conditions; Moral Sensibility

1996
Working Paper

Mentoring and the Boundaryless Career: Lessons from Minority Experience

By: David A. Thomas and Monica C. Higgins

July 1996
Case

Craig Parks (A)

By: David A. Thomas and Lisa J. Chadderdon

Craig Parks is a 1992 HBS graduate who, without much deliberation, returns to work for his former employer, Taylor Burton on Wall Street. The choice proves to be a poor fit for Craig. The case documents his decision-making process, personal history, and the dilemma he... View Details

Keywords: Personal Development and Career; Decision Choices and Conditions; Problems and Challenges

April 1996
Case

Confronting the Third Industrial Revolution

By: David A. Moss

Comprises three pieces. The first piece, which forms the body of the case, is adapted from a speech delivered by the author before the Harvard Business School Political Forum in early 1995. Originally entitled "The Economic Foundations of American Social Policy:... View Details

Keywords: Transition; Policy; Economy; Government and Politics; Society; United States

July 1995 (Revised February 1998)
Teaching Note

Star Distributors, Inc. (A) and (B) TN

Teaching Note for (9-493-015) and (9-493-016). View Details

Keywords: Distribution Industry

Book Review

Review of Understanding American Economic Decline, edited by Michael A. Bernstein and David E. Adler

By: Willis Emmons

Keywords: Economy; Economics; United States

September 1994
Case

Bob Fifer

By: David A. Thomas and Doug Cohen

Explores the life and concerns of Bob Fifer, HBS class of 1979 and CEO of Kaiser Associates. Explores the many influences on Bob's development and his subsequent career choices. It is written as a biography with extensive quotes from interviews with Bob. He describes... View Details

Keywords: Personal Development and Career; Entrepreneurship; Identity; Leadership Style; Ethnicity; Management Teams

November 1993 (Revised December 2004)
Case

Elizabeth Fisher (A)

Elizabeth Fisher is a graduating MBA who must reconcile her job search with Paul, her fiance's, job constraints. The case gives vivid detail of Elizabeth and Paul's process. At one point, the two must decide whether to have a commuter marriage or have Paul give up his... View Details

Keywords: Decision Making; Job Search; Personal Development and Career; Relationships

November 1993 (Revised December 2004)
Supplement

Elizabeth Fisher (B)

Continues the discussion of the job search. View Details

Keywords: Job Search; Personal Development and Career

November 1993 (Revised November 1993)
Supplement

Elizabeth Fisher (C)

Continues the discussion of the job search. View Details

Keywords: Job Search; Personal Development and Career

July 1993
Case

Air Miles Canada

By: Thomas O. Jones, Leonard A. Schlesinger and Roger H. Hallowell

Air Miles Canada both increases customer loyalty by rewarding shopping frequency at specified merchants, and enables its sponsors to develop a new, more complex understanding of their customers' (and potential customers') shopping habits, thus making future customer... View Details

Keywords: Programs; Customer Relationship Management; Information Management; Air Transportation Industry; Canada

April 1993
Case

Sumiko Ito

Describes the life and career of the first Japanese female investment banker at Nomura Securities, Sumiko Ito, who later became a partner at Alex Brown, a U.S. investment bank. Organized around the major life events and career transitions Ms. Ito experienced. Set in... View Details

Keywords: Investment Banking; Personal Development and Career; Gender; Diversity; Cross-Cultural and Cross-Border Issues; Banking Industry; Financial Services Industry; Japan; England; United States

August 1992 (Revised September 2002)
Case

Star Distributors, Inc. (A)

Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details

Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations

August 1992 (Revised February 1998)
Supplement

Star Distributors, Inc. (B)

Presents the dilemma of Don Waters, vice president of Franchise Operations at Belmont Beverages. Waters must must decide what to do about the conflict between two partners in one of Belmont's franchises. View Details

Keywords: Management Teams; Conflict Management; Franchise Ownership; Partners and Partnerships; Distribution Industry; Food and Beverage Industry