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Publications

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  • All HBS Web  (954)
    • News  (377)
    • Research  (343)
    • Events  (2)
    • Multimedia  (12)
  • Faculty Publications  (222)

Show Results For

  • All HBS Web  (954)
    • News  (377)
    • Research  (343)
    • Events  (2)
    • Multimedia  (12)
  • Faculty Publications  (222)
← Page 8 of 954 Results →
  • 12 Nov 2014
  • Video

HBS Campaign - New York Event

  • 01 Jul 2019
  • Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

Airbnb started looking at the customer value chain and what else people might want while staying in somebody else's house, like activities to do or places to eat. Travelers might spend $1,000 to $2,000 a week on vacation. Brian Chesky,... View Details
Keywords: by Danielle Kost; Travel; Tourism
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and... View Details
Keywords: by Jim Heskett
  • 23 Jun 2020
  • Book

Beginning America Over Again with a New Electoral System

Created by the people for the people, the American political system is instead "a private industry dominated by a textbook duopoly—the Democrats and the Republicans—and plagued and perverted View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

fields. Can you imagine doing brain surgery without proper training? Or playing the cello at Carnegie Hall or tennis at Wimbledon without years of training and practice? Just as you cannot learn these skills solely in the classroom,... View Details
Keywords: by Bill George
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • May 1992 (Revised February 1994)
  • Case

North American Free Trade Agreement: Free For Whom?

Mexico, the United States, and Canada have negotiated a North American Free Trade Agreement (NAFTA) that would create the largest free trade zone in the world. The union would build on the three-year-old Free Trade Agreement between the United States and Canada.... View Details
Keywords: Agreements and Arrangements; Trade; Canada; United States; Mexico
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Shapiro, Helen, and Phyllis Dininio. "North American Free Trade Agreement: Free For Whom?" Harvard Business School Case 792-049, May 1992. (Revised February 1994.)
  • 07 Dec 2009
  • Research & Ideas

Government’s Positive Role in Kick-Starting Entrepreneurship

Silicon Valley is the poster child for capitalism, the synergistic geography where smart private money supports cool ideas, creates jobs, boosts national productivity, and provides a handsome return for investors. Less well understood about the area's development was... View Details
Keywords: by Sean Silverthorne; Technology
  • April 2015 (Revised June 2020)
  • Case

Comcast Corporation (A)

By: Sunil Gupta, Henry McGee, Felix Oberholzer-Gee and Margaret L. Rodriguez
In March 2015, the U.S. television industry received a major wake-up call. HBO, a premium cable channel with over 30 million subscribers, had announced it would begin offering a standalone streaming service. This new service would allow customers to bypass the cable... View Details
Keywords: Cable Television; HBO; Industry Evolution; Television Entertainment; Disruption; Business Model; Competitive Strategy; Media and Broadcasting Industry
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Gupta, Sunil, Henry McGee, Felix Oberholzer-Gee, and Margaret L. Rodriguez. "Comcast Corporation (A)." Harvard Business School Case 715-457, April 2015. (Revised June 2020.)
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 06 Aug 2020
  • Blog Post

WHY WE STARTED THE HBS BLACK INVESTMENT CLUB

INSPIRED BY RECENT EVENTS The protests against the unjust murders of George Floyd, Ahmaud Arbery, Breonna Taylor, and countless others since have mobilized the nation to take a stand in support of the Black Lives Matter (BLM) movement and... View Details
Keywords: All Industries
  • September 2019 (Revised December 2022)
  • Supplement

Cooking Down a Storm: Changing Culture at Pasta Serafina (B)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear... View Details
Keywords: Absenteeism; Employees; Behavior; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Problems and Challenges; Decision Making; Performance Evaluation
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Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (B)." Harvard Business School Supplement 120-014, September 2019. (Revised December 2022.)
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details
Keywords: by James Heskett; Computer
  • 03 Feb 2003
  • Research & Ideas

Web Services

Movie buffs may recall that "plastics" was the whispered tip to Dustin Hoffman in The Graduate; if the movie were remade today, "Web services" might replace that advice. An overflow audience already seemed to know this, crowding a Hawes View Details
Keywords: by Julia Hanna; Service
  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

HBS research associate Brian DeLacey, are studying the processes of mentoring and coaching in entrepreneurial environments. Leonard and DeLacey discuss their findings with HBS Working Knowledge editor Sean Silverthorne.Silverthorne: In... View Details
Keywords: by Sean Silverthorne
  • 12 Nov 2019
  • News

The Longwood Orchestra Talks Through the Intersection of Music and Medicine

  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

has become one of the foremost authorities on trust in business, government, media and NGOs. Richard topped PRWeek’s list of most powerful executives (2013), was recognized as the third highest rated CEO by Glassdoor (2014) and was... View Details
Keywords: by Jill Avery and Richard Edelman
  • 18 Jul 2012
  • Research & Ideas

Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

he had to fend off impeachment. Had Martha Stewart and Rajat Gupta admitted their roles in insider trading, they could have plea bargained, moved past their ethical lapses, and possibly avoided prison time. Had Best Buy founder Richard Schulze not covered up CEO View Details
Keywords: by Bill George; Education
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

notoriously slow technology adoption and rigid regulations. These were among the issues addressed in "Beyond Chicken and Egg–Strategic Challenges for Digital Marketplaces," one of eight panel discussions at the Digital Transformation Summit, which took place April 12... View Details
Keywords: by Carmen Nobel; Service
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