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  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

production methods. But the payoffs have not been nearly as dramatic for service industries applying lean principles. HBS professor David Upton and doctoral student Bradley Staats look at the experience of... View Details
  • 01 Jun 2025
  • News

Narrative Arc

RIGHT AT HOME For Ty Kim, a long career in journalism and filmmaking driven by the power of story (Photo: Christina Gandolfo) When Ty Kim (MBA 2000) joined the television news magazine 60 Minutes, the correspondent Ed Bradley gave him a nickname: “He called me... View Details
Keywords: Julia Hanna; documentary; filmmaking; arts
  • May 2014
  • Conference Presentation

When Does Turnover Impact Project Outcomes: When You Do Not Know It's Coming?

By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
Related
  • Nov 2014
  • Conference Presentation

Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services.

By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
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  • 2010
  • Working Paper

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
Keywords: Interpersonal Communication; Knowledge Sharing; Knowledge Use and Leverage; Performance Effectiveness; Quality; Groups and Teams; Risk and Uncertainty; Familiarity
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  • 2016
  • Working Paper

The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus

By: Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino
How best to structure the work day is an important operational question for organizations. A key structural consideration is the effective use of breaks from work. Breaks serve the critical purpose of allowing employees to recharge, but in the short term, translate to... View Details
Keywords: Breaks; Productivity; Attention; Workload; Harvesting; Working Conditions; Behavior; Performance Productivity; Organizations
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  • 14 Feb 2012
  • First Look

First Look: February 14

today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details
Keywords: Carmen Nobel
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured View Details
Keywords: Martha Lagace
  • 12 Feb 2015
  • Talk

Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services

By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
Related
  • June 2016
  • Case

Advika Consulting Services: Challenges and Opportunities in Managing Human Capital

By: Alison Wood Brooks, Francesca Gino, Julia J. Lee and Bradley R. Staats
Keywords: Consulting Firms; Consulting Industry
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  • 05 Apr 2016
  • First Look

April 5, 2016

Julia J., Francesca Gino, Daniel M. Cable, and Bradley R. Staats Abstract—Working in teams often leads to productivity loss because the need to feel accepted prevents... View Details
Keywords: Sean Silverthlorne
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and Service Operations Management... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

of employee creativity, empowering employees to respond quickly and effectively to emerging opportunities. Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive by Bradley View Details
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Bradley: America’s GI General, 1893-1981 by Steven L. Ossad (MBA 1976) University of Missouri When Omar Nelson Bradley began his military career more than a century ago, the army rode horses into combat and... View Details
  • 27 Mar 2012
  • First Look

First Look: March 27

inception of a promising venture lay the foundations for its eventual ruin. The Founder's Dilemmas is the first book to examine the early decisions by entrepreneurs that can make or break a startup and its team. Drawing on a decade of... View Details
Keywords: Carmen Nobel
  • 01 Dec 2013
  • News

Curing Health Care

Blackley (MBA 2007), Frank Williams (MBA 1995), and Harvard alumnus Tom Peterson with the backing of the UPMC Health Plan and The Advisory Board, a global research, technology, and consulting firm founded by David View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • Web

Year in Review | Annual Report 2024

students, with an average fellowship of $43,949. Students Arrive Incoming MBA students moving in to the residence halls. During START, MBA students bond both with their section and their class as a whole. Incoming MBA students are seated View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Perspectives on the Productivity Dilemma Authors:Paul S. Adler, Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman, and Sidney G. Winter... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured... View Details
Keywords: Martha Lagace