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- All HBS Web
(2,615)
- News (1,113)
- Research (1,110)
- Events (3)
- Multimedia (115)
- Faculty Publications (455)
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- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
by salesmen and companies like Singer Sewing Company to encourage workers to police one another. Rosenthal says the rise of the railroad is often credited with creating new units of production, including the cost per ton mile, but... View Details
Keywords: by Katie Johnston
- 06 Jun 2024
- Research & Ideas
How Younger Immigrants Gain an Edge in American Business
Wellesley College, and Kendall E. Smith, a doctoral student at London Business School. A congressman takes action Initial expectations for the group’s prospects were low. George Esper, who was Vietnam correspondent for the Associated... View Details
Keywords: by Rachel Layne
- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
The modern world is fueled by matchmaking. Going out on the town? Uber pairs you with a driver you can choose based on ratings, proximity, and even car model. Craving a vacation? Simply filter getaways based on locale and price through... View Details
Keywords: by Kara Baskin
- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
the news, minority-owned funds do better The researchers conclude that the difficulties faced by investment groups owned by people of color are consistent with the presence of discrimination. They make that... View Details
- 23 May 2011
- Research & Ideas
Corporate Sustainability Reporting: It’s Effective
That's the question that professor George Serafeim set out to answer with the working paper The Consequences of Mandatory Corporate Sustainability Reporting. Coauthored with London Business School's Ioannis Ioannou (PhDBE '09), the paper... View Details
Keywords: by Michael Blanding
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
Foods was having was caused partly by COVID-19, partly by competition for workers from Amazon, and partly by changes in lifestyle,” says David Bell, Baker Foundation Professor... View Details
Keywords: by Pamela Reynolds
- 05 Sep 2023
- Book
Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential
necessarily means experiencing failures along the way, Edmondson says. Taking this approach may be especially important now, as employers struggle to retain talent and boost employee morale in workplaces that were completely reshaped by... View Details
Keywords: by Michael Blanding
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
fintech lenders harvest deeper insight into those borrowers that banks typically reject after running a standard credit check. Fintech lenders claim to consult additional metrics like utility bills or rent payments to identify... View Details
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
expect an equal contribution from your citizens, all citizens must be treated equally,” says Tabellini. “It reveals the costs for society as a whole if you don’t.” Despite the national reckoning in the United States after the killing of View Details
Keywords: by Rachel Layne
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
It is hard to imagine a more difficult and tragic trial by fire for a new leader. On September 4, 2001, Robert Mueller started his new job as the sixth director of the Federal Bureau of Investigation. A mere week later, on September 11,... View Details
Keywords: by Carmen Nobel
- 24 Oct 2023
- HBS Case
From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World
What makes a leader great? A dose of luck, for sure. But specific leadership traits mark extraordinary individuals time and time again and help elevate the standouts from the vast middle. That’s the overarching takeaway from an extensive and growing collection of... View Details
Keywords: by Avery Forman
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
to think there's more than just an accident happening here," Huckman remarks. "Now that you suspect this, how do you react as a manager? How do you restore confidence among your customers?" Neeleman apologized publicly to over 131,000 customers affected... View Details
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
launched Slack in 2014 as a work-team communications tool he hoped would be an “email killer,” as he put it. Slack made it easy for new customers to use, with a three-click signup and a bot driven by artificial intelligence that guided... View Details
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a... View Details
Keywords: by Shalene Gupta
- 09 Dec 2010
- Working Paper Summaries
Friends in High Places
Keywords: by Lauren Cohen & Christopher Malloy
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
image of General George S. Patton stepping in front of a huge American flag to deliver a stirring speech, whether it really happened or not, is carefully staged theater. When he was commissioner of the New York City Police Department,... View Details
Keywords: by Jim Heskett
- 12 Dec 2023
- Book
HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well
mobilize organizational change quickly, untangle digital strategy, and reflect on socially responsible leadership. Take a look back at some of the books by Harvard Business School faculty members that hit the market this year: Economic... View Details
Keywords: by Danielle Kost
- 05 May 2022
- Research & Ideas
Why Companies Raise Their Prices: Because They Can
Grocery bills may be ridiculously high these days, but supply chain problems, energy costs, and inflation aren’t the only factors to blame. New research suggests that companies are raising prices simply because they can. In 2021, US... View Details
Keywords: by Rachel Layne
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
social unrest and outrage sparked by the murder of George Floyd by police in Minneapolis, Minnesota, in May 2020. The landscape of programs has evolved over time. Wayfair... View Details