Publications
Publications
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- All HBS Web
(379)
- Faculty Publications (226)
- September 2000
- Background Note
Professional Services Module Five: Serving Clients Effectively
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
It is imperative for the internal systems and processes to be connected to the external processes of client management, competitive adaptation, and service delivery. View Details
- September 2000
- Background Note
Professional Services Module Four: Managing the Organization Through Processes
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Focuses on how the internal processes connect strategy with implementation. View Details
- September 2000
- Background Note
Professional Services Module One: Introduction to the Challenges Facing PSFs
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side. View Details
- September 2000 (Revised October 2002)
- Background Note
Professional Services Module Seven: Becoming a Professional
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Discusses strategies for balancing private and professional life. View Details
- September 2000
- Background Note
Professional Services Module Six: Succeeding in PSFs
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Emphasizes the skills and values that we believe successful professionals possess: change management and leadership skills, a proactive career management approach, effective processes of giving and receiving feedback, a clear ethical perspective, balance between... View Details
- September 2000
- Background Note
Professional Services Module Three: Internal Strategy of Organizational Design
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
The way in which PSFs organize themselves to leverage strategic capabilities is imperative in achieving high performance. View Details
- September 2000
- Background Note
Professional Services Module Two: External Strategy for Sustained Competitive Advantage
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Concerns itself with the strategic dynamics which influence organizations externally. View Details
- September 2000
- Teaching Note
Woodland Partners: Field of Dreams? TN
By: Thomas J. DeLong, Ashish Nanda and Stephanie L. Woerner
Teaching Note for (9-800-070). View Details
- September 2000
- Teaching Note
The First Six Months: Launching a PSF Career TN
By: Thomas J. DeLong and Ashish Nanda
Teaching Note for (9-800-373). View Details
- September 2000 (Revised October 2000)
- Teaching Note
Thomas Weisel Partners (A) and (B) TN
By: Thomas J. DeLong and Ashish Nanda
Teaching Note for (9-800-215) and (9-800-331). View Details
Keywords: Financial Services Industry
- September 2000
- Teaching Note
Diamond in the Rough (A) and (B) TN
By: Thomas J. DeLong and Ashish Nanda
Teaching Note for (9-898-115) and (9-898-151). View Details
- May 2000
- Supplement
Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students
By: Ashish Nanda
Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm. View Details
- April 2000 (Revised February 2002)
- Case
Venture Law Group (B)
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Supplements the (A) case. View Details
Keywords: Legal Services Industry
- April 2000 (Revised July 2000)
- Case
Family Feud (B): Andersen versus Andersen
By: Ashish Nanda
Arbitration proceedings have been initiated between Andersen Consulting and Arthur Andersen. The case details developments during 1999 and 2000, as the arbitration nears a decision. View Details
- March 2000 (Revised February 2005)
- Case
Thomas Weisel Partners (B): Year One
By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
After its launch in February 1999, Thomas Weisel Partners experiences rapid growth in its first year. This case details the inaugural year's development and probes what steps the firm should take to continue the momentum. View Details
- March 2000 (Revised April 2001)
- Case
Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal
By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
Documents the hectic and grueling work done by Jill Greenthal's team at Donaldson, Lufkin & Jenrette in an attempt to execute a landmark deal on behalf of a key client. View Details
- February 2000 (Revised August 2004)
- Case
Tom Tierney at Bain & Company (C)
By: Ashish Nanda
Supplements the (A) case. View Details
- February 2000 (Revised March 2004)
- Case
Venture Law Group (A)
By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that... View Details
- December 1999 (Revised August 2004)
- Case
Tom Tierney at Bain & Company (A)
By: Ashish Nanda
Bain managing director Tom Tierney is contemplating how best to rotate the office head position between two partners at one of the firm's offices. The case provides background information on Bain's governance structure and Tierney's management style. View Details