Publications

2017
Chapter

Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism

By: Geoffrey Jones

This chapter places the concepts of ethical capitalism developed by the 19th century Japanese venture capitalist Shibusawa Eiichi in a global historical perspective. The chapter reviews the similarities and differences over time and between countries of proponents of... View Details

Keywords: Corporate Responsibility; Business Ethics; Ethics; Business and Stakeholder Relations; Business History; Corporate Social Responsibility and Impact

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December 2009 (Revised May 2012)
Case

Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan

By: Michael E. Porter, Jennifer F Baron and C. Jason Wang

Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer care that is being expanded to other cancer types in 2009. A decade earlier, President and CEO Dr. Andrew Huang and the Center had worked... View Details

Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Outcome or Result; Performance Effectiveness; Quality; Integration; Health Industry; Insurance Industry; Taiwan

11 Dec 2012
First Look

First Look: Dec. 11

Back, Moving Forward: A Review of Group and Team-Based Research, edited by Margaret A. Neale and Elizabeth A. Mannix, 359-381. Emerald Group Publishing, 2012 Abstract Purpose-We review how team members' identities and interests affect... View Details

Keywords: Sean Silverthorne

05 Mar 2020
News

Green Light

made to contain the risk that such outside organic matter could introduce. Visitors are asked to dip the soles of their shoes into a shallow plastic water bath, so as to limit contamination by pathogens and insects. Entry into one of the... View Details

Keywords: Dan Morrell; photographed by Scott Nobles

13 Aug 2017
News

Business Book of the Year 2017 — the longlist

October 2021 (Revised December 2021)
Case

Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo

As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details

Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia

04 Mar 2014
First Look

First Look: March 4

particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting in the 1990s and continuing to the present. Organizational research has... View Details

Keywords: Sean Silverthorne

06 May 2014
First Look

First Look: May 6

authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians themselves and of their big... View Details

Keywords: Sean Silverthorne

24 Feb 2009
First Look

First Look: February 24, 2009

not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23... View Details

Keywords: Martha Lagace

December 2011 (Revised February 2019)
Case

The Indian Removal Act and the 'Trail of Tears'

By: Tom Nicholas, Ari Medoff, Raven Smith and Sam Subramanian

Native Americans were subjected to a protracted and painful process of forced removal from their land. The case provides "first hand" evidence on the debate over Indian removal as it took place during the early nineteenth century. The first document is excerpted from... View Details

Keywords: Native Americans; History; Laws and Statutes; United States

2021
Book

The Engaged Scholar: Expanding the Impact of Academic Research in Today’s World

By: Andrew J. Hoffman

Society and democracy are ever threatened by the fall of fact. Rigorous analysis of facts, the hard boundary between truth and opinion, and fidelity to reputable sources of factual information are all in alarming decline. A 2018 report published by the RAND Corporation... View Details

Keywords: Higher Education; Information; Civil Society or Community

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09 Jan 2007
First Look

First Look: January 9, 2007

Authors:Benjamin Chiao, Josh Lerner, and Jean Tirole Publication:The RAND Journal of Economics (forthcoming). (Earlier version distributed as National Bureau of Economic Research Working Paper No. 11156.) Abstract This paper empirically explores the procedures employed... View Details

Keywords: Martha Lagace

09 May 2005
Research & Ideas

Hold or Fold? Sizing Up Business Risk

Every bet—large or small, corporate or personal—puts you into a game. And whatever the game, at some point your participation ends. Sometimes it ends because the game is over for all the players, sometimes because your participation is terminated View Details

Keywords: by Eileen C. Shapiro & Howard H. Stevenson

November 2009 (Revised July 2011)
Case

International Lobbying and The Dow Chemical Company (A)

By: Arthur A. Daemmrich

This case explores company strategy, business-government relations, and collective action challenges associated with international and domestic lobbying regarding regulation of the chemical industry. In the fall of 2006, a five-year legislative process for a major new... View Details

Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Business and Government Relations; Power and Influence; Competitive Advantage; Corporate Strategy; Chemical Industry; Manufacturing Industry; Europe