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  • November 1991 (Revised July 1995)
  • Case

Body Shop International

By: Christopher A. Bartlett
Describes the start-up and rapid growth of a company whose founder holds strong, non-traditional beliefs about the role of the corporation and its responsibility to society. After profiling Anita Roddick as a person, the case describes the anti-mainstream approach she... View Details
Keywords: Business Startups; Business Growth and Maturation; Leadership Style; Management Succession; Management Teams; Corporate Social Responsibility and Impact; Values and Beliefs; Global Strategy; Beauty and Cosmetics Industry
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Bartlett, Christopher A. "Body Shop International." Harvard Business School Case 392-032, November 1991. (Revised July 1995.)
  • 08 Mar 2021
  • News

International Women’s Day: Looking At What Is Holding Women Back

  • 27 Jan 2017
  • News

Feel Better About American Divisiveness By Comparing Ourselves To Other Countries

    Anu Aga

    Keywords: Engineering Manufacturing
    • 21 Jan 2021
    • News

    Issue salience and political stereotypes

      "Selective Attention and Learning"

      What do we notice and how does this affect what we learn and come to believe? I present a model of an agent who learns to make forecasts on the basis of readily available information, but is selective as to which information he attends to: he chooses whether to... View Details
      • 14 Nov 2016
      • News

      Why Big Data Isn’t Enough

      • April 2023
      • Article

      Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below

      By: Ting Zhang, Dan Wang and Adam D. Galinsky
      Although mentorship is vital for individual success, potential mentors often view it as a costly burden. To understand what motivates mentors to overcome this barrier and more fully engage with their mentees, we introduce a new construct, learning direction, which... View Details
      Keywords: Mentoring; Learning Direction; Interpersonal Communication; Learning; Leadership Development
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      Zhang, Ting, Dan Wang, and Adam D. Galinsky. "Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below." Academy of Management Journal 66, no. 2 (April 2023): 604–637.
      • 18 Oct 2016
      • News

      Wells Fargo's Polar Opposite

      • 2015
      • Working Paper

      Political Identity and Trust

      By: Pablo Hernandez and Dylan Minor
      We explore how political identity affects trust. Using an incentivized experimental survey conducted on a representative sample of the U.S. population, we vary information about partners' partisan identity to elicit trust behavior, beliefs about trustworthiness, and... View Details
      Keywords: Trust
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      Hernandez, Pablo, and Dylan Minor. "Political Identity and Trust." Harvard Business School Working Paper, No. 16-012, July 2015.
      • October 1993 (Revised March 2023)
      • Case

      Conflict on a Trading Floor (A)

      By: Joseph L. Badaracco Jr. and Jerry Useem
      A junior salesperson on FirstAmerica Bank's trading floor is assisting a top salesperson, Linda, on a deal to finance the construction of a new cruise ship for Poseidon Cruise Lines. While the terms of the deal are being worked out, he realizes Linda has taken... View Details
      Keywords: Cost vs Benefits; Ethics; Values and Beliefs; Profit; Knowledge Use and Leverage
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      Badaracco, Joseph L., Jr., and Jerry Useem. "Conflict on a Trading Floor (A)." Harvard Business School Case 394-060, October 1993. (Revised March 2023.)
      • Forthcoming
      • Article

      Non-Binary Gender Economics

      By: Katherine B. Coffman, Lucas C. Coffman and Keith Marzilli Ericson
      Economics research has largely overlooked non-binary individuals. We aim to jump-start the literature by providing data on several economically-important beliefs and preferences. Among many results, non-binary individuals report more gender-based discrimination and... View Details
      Keywords: Inclusion; Gender; Prejudice and Bias; Personal Characteristics
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      Coffman, Katherine B., Lucas C. Coffman, and Keith Marzilli Ericson. "Non-Binary Gender Economics." Journal of Political Economy Microeconomics (forthcoming).
      • 13 Apr 2018
      • News

      How to rebuild trust … Frances Frei speaks at TED2018

      • 04 Feb 2020
      • Video

      Shabana Azmi

      Shabana Azmi, the prominent Indian actress, explains her belief that art is a tool of social change capable of shifting the prevailing societal views, especially about gender, and how this conviction has... View Details
      • 11 Jan 2020
      • News

      Harvard Study: Kids of Working Moms Grow up Just as Happy as Stay-At-Home Moms

        Zero-Sum Frames: The Paradox of Worker Satisfaction and Financial Firm Performance

        Despite extensive research on how worker satisfaction positively affects the financial performance of firms, we know little about how firms’ measurement and reporting of financial performance affects the satisfaction of workers.  Through multiple field experiments,... View Details

          Sebastian Hillenbrand

          Sebastian Hillenbrand is an Assistant Professor in the Finance Unit at Harvard Business School. He teaches the Finance I course in the MBA required curriculum.  

          Sebastian’s research interests are in behavioral and... View Details

          • 05 May 2020
          • Video

          Narayana Murthy

          Narayana Murthy, the co-founder of the India-based software company Infosys, explains his belief that compassionate capitalism is the best solution to poverty, and makes the case for a broad stakeholder view of... View Details
          • April 2018 (Revised May 2018)
          • Case

          Goldman Sachs: Making an Imprint in Impact Investing

          By: Shawn Cole, Vikram S. Gandhi, Caitlin Reimers Brumme and Lynn Schenk
          Goldman Sachs acquired Imprint Capital Advisors, a small firm that specialized in advising clients on environmental/social/governance (ESG) and impact investments. The founders sold Imprint with the belief that joining a global financial firm would help to scale impact... View Details
          Keywords: Impact Investing; ESG; Investment; Corporate Social Responsibility and Impact; Environmental Sustainability; Growth and Development Strategy; Acquisition; Integration
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          Cole, Shawn, Vikram S. Gandhi, Caitlin Reimers Brumme, and Lynn Schenk. "Goldman Sachs: Making an Imprint in Impact Investing." Harvard Business School Case 218-069, April 2018. (Revised May 2018.)
          • Research Summary

          Overview

          By: Katherine B. Coffman
          Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details
          Keywords: Gender; Stereotypes; Diversity Management; Experiments
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