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      • January 1989 (Revised December 1991)
      • Case

      British Airways: ""Go for It, America!"" Promotion (A)

      By: Stephen A. Greyser
      Senior marketing executives of a major international airline are deciding on a strategy to address a crisis situation precipitated by a series of terrorist acts. The company is experiencing the worst downturn ever in its U.S.-U.K. travel business due to media reports... View Details
      Keywords: Advertising Campaigns; Crime and Corruption; Crisis Management; Management Teams; Time Management; Marketing Strategy; Perception; Value Creation; Travel Industry; United Kingdom; United States
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      Greyser, Stephen A. British Airways: ""Go for It, America!"" Promotion (A). Harvard Business School Case 589-089, January 1989. (Revised December 1991.)
      • January 1989
      • Case

      Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology

      By: James I. Cash Jr.
      Keywords: Air Transportation; Information Technology; Air Transportation Industry
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      Cash, James I., Jr. "Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology." Harvard Business School Case 189-144, January 1989.
      • October 1988
      • Background Note

      Note on Airline Reservations Systems (Revised), Part I

      By: F. Warren McFarlan and Duncan G. Copeland
      Keywords: Air Transportation; System
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      McFarlan, F. Warren, and Duncan G. Copeland. "Note on Airline Reservations Systems (Revised), Part I." Harvard Business School Background Note 189-098, October 1988.
      • October 1988
      • Background Note

      Note on Airline Reservations Systems (Revised), Part II

      By: F. Warren McFarlan and Duncan G. Copeland
      Keywords: Air Transportation; System
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      McFarlan, F. Warren, and Duncan G. Copeland. "Note on Airline Reservations Systems (Revised), Part II." Harvard Business School Background Note 189-099, October 1988.
      • September 1988
      • Case

      Frontier Airlines, Inc. (A) (Condensed)

      By: F. Warren McFarlan
      Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
      Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry
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      McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
      • June 1988
      • Teaching Note

      American Airlines (A), Teaching Note

      By: Richard H.K. Vietor
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      Vietor, Richard H.K. "American Airlines (A), Teaching Note." Harvard Business School Teaching Note 388-150, June 1988.
      • October 1987
      • Case

      Malaysian Airline System

      By: James I. Cash Jr. and Arthur L. Gilbert
      Keywords: Air Transportation Industry; Malaysia
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      Cash, James I., Jr., and Arthur L. Gilbert. "Malaysian Airline System." Harvard Business School Case 188-032, October 1987.
      • September 1987
      • Case

      USAir and Piedmont in the Airline Industry

      By: Pankaj Ghemawat and Forest L. Reinhardt
      Keywords: Air Transportation Industry
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      Ghemawat, Pankaj, and Forest L. Reinhardt. "USAir and Piedmont in the Airline Industry." Harvard Business School Case 388-031, September 1987.
      • April 1987
      • Background Note

      Deregulation in the Airline Industry: Implications for Industrial Governance

      By: Malcolm S. Salter
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      Salter, Malcolm S. "Deregulation in the Airline Industry: Implications for Industrial Governance." Harvard Business School Background Note 387-028, April 1987.
      • November 1986
      • Supplement

      People Express - March 1984

      By: D. Quinn Mills
      Describes People Express business strategy and whether it was successful. Describes changing environment in the airline industry and asks students to make decisions concerning a new business strategy for People Express. Follow-up to the (A) case. View Details
      Keywords: Change; Industry Structures; Business Strategy; Aerospace Industry
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      Mills, D. Quinn. "People Express - March 1984." Harvard Business School Supplement 487-043, November 1986.
      • June 1986
      • Teaching Note

      Continental Airlines (A), (B), and Video, Teaching Note

      By: Joseph L. Bower
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      Bower, Joseph L. "Continental Airlines (A), (B), and Video, Teaching Note." Harvard Business School Teaching Note 386-116, June 1986.
      • January 1986
      • Background Note

      Note on the U.S. Airline Industry in the 1980s

      By: George C. Lodge and Charles C. Heckscher
      Keywords: Air Transportation Industry; United States
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      Lodge, George C., and Charles C. Heckscher. "Note on the U.S. Airline Industry in the 1980s." Harvard Business School Background Note 486-078, January 1986.
      • November 1984 (Revised November 1987)
      • Case

      American Airlines (A)

      By: Richard H.K. Vietor
      Keywords: Air Transportation Industry
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      Vietor, Richard H.K. "American Airlines (A)." Harvard Business School Case 385-182, November 1984. (Revised November 1987.)
      • November 1984
      • Supplement

      American Airlines (B)

      By: Richard H.K. Vietor
      Keywords: Air Transportation Industry
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      Vietor, Richard H.K. "American Airlines (B)." Harvard Business School Supplement 385-183, November 1984.
      • November 1984
      • Supplement

      American Airlines (C)

      By: Richard H.K. Vietor
      Keywords: Air Transportation Industry
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      Vietor, Richard H.K. "American Airlines (C)." Harvard Business School Supplement 385-184, November 1984.
      • February 1984
      • Case

      Chicago-Midway (B): Midway (Southwest) Airlines

      By: Richard H.K. Vietor
      Keywords: Business and Government Relations; Governing Rules, Regulations, and Reforms; Competition; Market Entry and Exit; Air Transportation Industry
      Citation
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      Vietor, Richard H.K. "Chicago-Midway (B): Midway (Southwest) Airlines." Harvard Business School Case 384-154, February 1984.
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