Publications

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

Summing Up Pay for performance: Why do we assume so much and know so little? Pay for performance is an important element of good management, judging from responses to this month's column. The question of what kind of pay for what kind of... View Details

Keywords: by Jim Heskett

06 Apr 2016
What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

government requests to extract data from iPhones.” Apple’s product security team has also undergone changes. Again, according to the same report, the team was broken up last year and the privacy group began... View Details

Keywords: by James Heskett; Computer

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

Summing Up This month's exchange of ideas regarding U.S. healthcare reform ranged far and wide. Some of us were interested primarily in the issue of cost escalation and how to contain it. Others addressed issues of quality. For still... View Details

Keywords: by Jim Heskett; Health

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

perspectives might the wealthy businessman draw on as he transitions from CEO to commander in chief? To get a better sense of the months ahead, The Gazette asked Harvard Business School (HBS) faculty members how Trump’s nearly 50 years of... View Details

Keywords: by Christina Pazzanese

03 Feb 2011
What Do You Think?

Are We Going “Back to the Future” In Researching Management?

the past ten years is summed up as "globalization enabled by technology." Looking forward, he anticipates more research into "applying management principles to addressing complex social... View Details

Keywords: Re: James L. Heskett

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

2014, facing the task of bolstering the Company’s growth and financial performance. Two years earlier she had come up with the controversial insight that a more profitable business model for YouTube should... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

We are in the greatest crisis of our lifetimes—even worse than 9/11 and the 2008-09 financial meltdown that triggered the Great Recession. This crisis is directly affecting every person, even those who don’t recognize it yet. Now is a time for leaders, particularly... View Details

Keywords: by Bill George; Health

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

Shutterstock/Thomas Barrat Twenty years ago in this column we discussed whether the economic activity of that time actually represented the New Economy that Time magazine first touted in a 1983 cover article. Some economists picked View Details

Keywords: by James Heskett

01 Feb 2017
What Do You Think?

Is the Next Jobs Crisis Just Ahead?

for beginning teachers So, is there any hope?” Roy Damary summed up his thoughts this way: “And we all thought that the service industry was the salvation of countries facing industrial decline!” Although the challenge was framed in terms... View Details

Keywords: by James Heskett; Service

November 2019 (Revised December 2019)
Case

Marcus by Goldman Sachs

By: Rory McDonald, Samir Junnarkar and David Lane

Five years on from the 2008 financial crisis, Goldman Sachs remained wounded. Revenues at the global investment bank had stagnated below pre-crisis levels, and the firm had yet to rebound from a substantial decline in securities-trading revenues. Marcus by Goldman... View Details

Keywords: Corporate Entrepreneurship; Banks and Banking; Innovation Leadership; Growth and Development Strategy; Growth Management; Organizational Culture; Financial Services Industry; United Kingdom

February 2024
Case

Tony Elumelu Foundation: Democratizing Luck Across Africa

By: Paul A. Gompers and Samir Saxena

Founded in 2010, The Tony Elumelu Foundation is Africa’s leading philanthropy working to support entrepreneurs in Africa with access to seed capital, business management training, mentorship, and access to networks. Through a $100 million commitment but its founder,... View Details

Keywords: Entrepreneurship; Innovation Leadership; Philanthropy and Charitable Giving; Mission and Purpose; Education Industry; Nigeria; Africa

23 Jan 2013
Working Paper Summaries

Cost of Capital Dynamics Implied by Firm Fundamentals

Keywords: by Matthew Lyle & Charles C.Y. Wang

September 2021
Case

Ensuring Your Family’s Future: The Alagil Family Office

By: Lauren Cohen, Esel Çekin and Fares Khrais

Muhammad Alagil was a second-generation leader in the well-known Alagil Family Group of businesses in Saudi Arabia and co-founder and chairman of its family office, Jarir Company for Commercial Investments (Jarir Investments). The case opens in 2021 with Alagil... View Details

Keywords: Family Office; Second-generation; Third-generation; Investments; Philanthropy; Family Business; Investment; Finance; Financial Markets; Philanthropy and Charitable Giving; Saudi Arabia; Middle East

2010
Working Paper

The Job Market for New Economists: A Market Design Perspective

By: Peter A. Coles, John Cawley, Phillip B. Levine, Muriel Niederle, Alvin E. Roth and John J. Siegfried

This paper provides an overview of the market for new Ph.D. economists. It describes the role of the American Economic Association (AEA) in the market and focuses in particular on two mechanisms adopted in recent years at the suggestion of our committee. First, job... View Details

Keywords: Cost Management; Information; Surveys; Jobs and Positions; Job Interviews; Job Search; Emerging Markets; Digital Platforms; Service Operations; Internet and the Web

Read Now

05 Nov 2021
Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the... View Details

Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

Summing Up How Transferable is the Google "School of Management"? Responses to this month's column suggest a great deal of respect for what Google's management has been able to achieve, both in terms of a strategy for bringing... View Details

Keywords: by James Heskett; Education

29 Oct 2018
Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

academic economics department. Amazon is far from alone in this trend. Some 50 tech companies “have been snapping up economists at a remarkable scale,” says Michael Luca, the Lee J. Styslinger III Associate Professor of Business... View Details

Keywords: by Roberta Holland; Technology; Education

January 2021
Case

Andela: Africa's AWS for Talent

By: Caroline M. Elkins, Tarun Khanna and Joyce J. Kim

Five years after the company’s founding, Andela, a company that built and trained remote engineering teams, became arguably Africa’s greatest technology unicorn. By January 2019, Andela raised $100 million in Series D funding. As Andela looked to scale in an... View Details

Keywords: Education In Africa; Entrepreneur; Remote Work; Software Engineering; Edtech; Entrepreneurship; Education; Applications and Software; Engineering; Growth and Development Strategy; Africa