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Show Results For
- All HBS Web
(2,528)
- People (2)
- News (928)
- Research (1,282)
- Events (25)
- Multimedia (80)
- Faculty Publications (547)
- 01 Sep 2018
- News
An SUV Built for African Roads—by African Workers
Photos courtesy of Mobius Motors Driving in Kenya can be a rough ride, over bumpy dirt roads and potholed urban streets, made worse by dust, heat, and torrential rain. And that’s if you’re lucky enough to own a vehicle that will stand up to those conditions. Because so... View Details
Keywords: Amy Yee
- April 1981 (Revised June 1983)
- Case
General Motors and the United Auto Workers (Condensed)
Lawrence, Paul R. "General Motors and the United Auto Workers (Condensed)." Harvard Business School Case 481-142, April 1981. (Revised June 1983.)
- 04 Jun 2012
- News
Should companies tie worker pay to green goals?
- 26 Feb 2010
- News
How can managers avoid workers going on strike?
- 01 Jul 2021
- News
Where Workers Leaving the Restaurant Industry Are Going
- 13 May 2021
- News
Workers Begin Return To A Changed Office Landscape
- 10 Oct 2018
- News
Amazon’s $15 Minimum Wage Might Cost Some Workers
- 01 Nov 2022
- News
Let's Protect Our Frontline Workers from Rude Customers
- March 2018 (Revised August 2020)
- Case
Alaska Airlines: Empowering Frontline Workers to Make It Right
By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier
This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which... View Details
Keywords: Employee Empowerment; Customer Focus and Relationships; Employees; Service Delivery; Organizational Culture; Integration; Air Transportation Industry
Gulati, Ranjay, Andrew O'Connell, and Caroline de Lacvivier. "Alaska Airlines: Empowering Frontline Workers to Make It Right." Harvard Business School Case 418-063, March 2018. (Revised August 2020.)
- November–December 2024
- Article
Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials
By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon
We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in... View Details
Keywords: Immigration; Performance Productivity; Employees; Human Capital; Ethnicity; Groups and Teams
Choudhury, Prithwiraj, Kirk Doran, Astrid Marinoni, and Chungeun Yoon. "Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials." Organization Science 35, no. 6 (November–December 2024): 2040–2063.
- September 24, 2021
- Article
A Labor Movement for the Platform Economy
By: Li Jin, Scott Duke Kominers and Lila Shroff
Platforms are fundamentally changing the contract between workers and companies—and the workers and creatives that create value for platform companies, and rely on platforms for their livelihoods, often have little power when it comes to getting their concerns... View Details
Keywords: Gig Workers; Decentralized Collective Action; Internet and the Web; Labor; Labor and Management Relations; Digital Platforms
Jin, Li, Scott Duke Kominers, and Lila Shroff. "A Labor Movement for the Platform Economy." Harvard Business Review Digital Articles (September 24, 2021).
- 2020
- Working Paper
Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock
By: Prithwiraj Choudhury, Wesley W. Koo and Xina Li
Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms.... View Details
Keywords: Crisis; Social Contributions; Work From Home (WFH); Cannot Work From Home (CWFH); Social Distancing; Online Communities; Coronavirus; COVID-19; Health Pandemics; Employees; Working Conditions; Internet and the Web; Crisis Management
Choudhury, Prithwiraj, Wesley W. Koo, and Xina Li. "Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock." Harvard Business School Working Paper, No. 20-096, March 2020. (Revised April 2020.)
- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
cutting-edge company again, that would be even better. Second, Mayer should begin thinking about the organizational fallout from her decision. Some observers suggest that she may simply want many people who work from home to leave Yahoo!—a decision that tars all remote... View Details
- 2022
- Chapter
Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research
By: Julie Yen, Julie Battilana and Emilie Aguirre
Though workers face a series of critical challenges in contemporary work organizations, they are often overlooked in conversations about sustainable business. In this chapter, we argue that prioritizing the rights and well-being of workers is a core dimension of... View Details
Keywords: Environmental Sustainability; Employees; Well-being; Corporate Social Responsibility and Impact; Organizational Structure; Social Issues
Yen, Julie, Julie Battilana, and Emilie Aguirre. "Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research." Chap. 11 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine R. Haas, Havovi Joshi, Anita M. McGahan, and Paul Tracey, 189–214. Edward Elgar Publishing, 2022.
- 2013
- Working Paper
Collaborative Structuring: Designer and Worker Agency in Organizational Design
By: Luciana Silvestri, Marlo Goetting and Ranjay Gulati
- 13 Jan 2021
- Podcast
Keeping remote workers at the center of the action
Video conferencing and other communications technologies have been a lifeline for many during the Covid-19 pandemic. But they can exacerbate existing inequalities and create new ones. How can organizations help employees thrive in the post-Covid hybrid workforce of... View Details
- 08 Apr 2015
- News
Why and how managers should help workers set boundaries
- 17 May 2012
- News
OSHA's Safety Tests Protect Workers at Little Cost: Study
- 01 Feb 2021
- News
The Recession Exposes the US’ Failures on Worker Retraining
- 04 Nov 2021
- News
Using Design Thinking to Improve Worker Safety in Manufacturing
Keywords: Design thinking