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  • January 2021
  • Article

COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

By: Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot and Mark van Vugt
The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work... View Details
Keywords: COVID-19; Work; Work From Home (WFH); Pandemics; Health Pandemics; Employees; Working Conditions; Organizational Change and Adaptation
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Kniffin, Kevin M., Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot, and Mark van Vugt. "COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action." American Psychologist 76, no. 1 (January 2021): 63–77.
  • February 2002
  • Background Note

Working With Relatives in the Family Firm

Describes some of the difficulties of working with one's relatives in the family firm, especially with one's brother(s). Examines some of the reasons for the difficulties and proposes ways of dealing with them. View Details
Keywords: Family Business; Family and Family Relationships; Problems and Challenges
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Tagiuri, Renato. "Working With Relatives in the Family Firm." Harvard Business School Background Note 902-424, February 2002.
  • 1990
  • Chapter

The Development of Working Relationships

By: John J. Gabarro
Keywords: Working Conditions; Relationships
Citation
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Gabarro, John J. "The Development of Working Relationships." In Intellectual Teamwork: Social and Technological Bases of Collaborative Work, edited by C. Egido, J. Galesher, and R. E. Kraut. Hillsdale, NJ: Lawrence Erlbaum Associates, 1990.
  • March 1981 (Revised October 1998)
  • Supplement

Corning Glass Works International (B2)

By: Christopher A. Bartlett and Michael Y. Yoshino
Supplements the (A) case. View Details
Keywords: Manufacturing Industry
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Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (B2)." Harvard Business School Supplement 381-162, March 1981. (Revised October 1998.)
  • May 30, 2012
  • Blog Post

Government Regulation That Actually Works

By: David I. Levine and Michael W. Toffel
Citation
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Levine, David I., and Michael W. Toffel. "Government Regulation That Actually Works." Harvard Business Review Blogs (May 30, 2012). http://blogs.hbr.org/cs/2012/05/government_regulation_that_act.html.
  • March–April 1988
  • Article

Putting Expert Systems to Work

By: D. A. Leonard and J. Sviokla
Keywords: System
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Leonard, D. A., and J. Sviokla. "Putting Expert Systems to Work." #88207. Harvard Business Review 66, no. 2 (March–April 1988): 91–98.
  • June 1987 (Revised May 1990)
  • Case

John Deere Component Works (B)

By: Robert S. Kaplan
Having installed an activity-based system, the division is now exploring the insight provided by that system. In particular, it is studying the economics of lot-size process planning and product mix management. View Details
Keywords: Activity Based Costing and Management; Production; Business or Company Management; Planning; Cost Accounting; Cost Management; Product Marketing; Management Practices and Processes; Consumer Products Industry; Agriculture and Agribusiness Industry
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Kaplan, Robert S. "John Deere Component Works (B)." Harvard Business School Case 187-108, June 1987. (Revised May 1990.)
  • November 1991 (Revised June 1992)
  • Case

AT&T: The Dallas Works (A)

Describes the organizational challenges facing an AT&T plant a few years after the breakup of AT&T. In an effort to empower workers and to unite the factory behind change, management proposes an unusual team-based approach to driving the change. Teaching Objective: To... View Details
Keywords: Organizational Change and Adaptation; Change Management; Groups and Teams; Organizational Culture; Telecommunications Industry; Texas
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Jick, Todd D. "AT&T: The Dallas Works (A)." Harvard Business School Case 492-023, November 1991. (Revised June 1992.)
  • September 1982
  • Background Note

Analyzing Work Groups, Part I

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McCaskey, Michael B. "Analyzing Work Groups, Part I." Harvard Business School Background Note 483-041, September 1982.
  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

work over their personal lives are less happy." The findings have professional and personal implications for workers at a time when many business leaders are embracing performance-based pay. About 75 percent of organizations in the United... View Details
Keywords: by Rachel Kim Raczka
  • 1989
  • Article

The Creative Environment Scales: The Work Environment Inventory

By: T. M. Amabile and N. Gryskiewicz
The Creative Environment Scales Work Environment Inventory (WEI) is a new paper-and-pencil instrument designed to assess stimulants and obstacles to creativity in the work environment. Unlike many instruments that are designed as comprehensive descriptions of the work... View Details
Keywords: Creativity; Innovation and Invention; Working Conditions; Management Analysis, Tools, and Techniques
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Amabile, T. M., and N. Gryskiewicz. "The Creative Environment Scales: The Work Environment Inventory." Creativity Research Journal 2 (1989): 231–254.
  • April 2023 (Revised September 2023)
  • Case

Levels: The Remote, Asynchronous, Deep Work Management System

By: Joseph B. Fuller and George Gonzalez
Levels is a highly innovative startup in the health care space. They intend to revolutionize health by linking behavior—eating, exercise, sleeping, etc.—to changes in metabolism. They believe metabolic health can be managed through careful monitoring of changes in... View Details
Keywords: Applications and Software; Business Startups; Organizational Culture; Management Style; Technology Industry; United States
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Fuller, Joseph B., and George Gonzalez. "Levels: The Remote, Asynchronous, Deep Work Management System." Harvard Business School Case 323-069, April 2023. (Revised September 2023.)
  • Column

The Changing Geography of Work: Priorities for Policy Makers

By: Prithwiraj Choudhury
The COVID-19 pandemic thrust the issue of how and where we work into the spotlight. The adoption of remote and hybrid work increased exponentially as lockdowns necessitated social distancing. But now, as we enter a new phase of the pandemic, the Geography of Work—where... View Details
Keywords: Remote Work; Hybrid Work Model; Work-from-anywhere; Employees; Geographic Location; Policy
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Choudhury, Prithwiraj. "The Changing Geography of Work: Priorities for Policy Makers." OECD Forum Network (December 6, 2021).
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

of five characteristics. First, nerves of steel are critical: Any manager who executes a blockbuster strategy will have to be willing to make big moves that, if they don't work out as planned, could really hurt the company's bottom line.... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

every interaction, shut down creativity, and undermine productivity. Take the case of Jeff, a team leader at a Fortune 100 company who was working on a large, long-term, high-pressure project. Each Tuesday, Jeff and his peers had a... View Details
Keywords: by Leslie A. Perlow
  • September 2016 (Revised September 2017)
  • Case

Collage.com: Scaling a Distributed Organization

By: Christopher Stanton and Shikhar Ghosh
Kevin Borders and Joe Golden, co-founders and co-CEOs of Collage.com, must decide how to grow their custom photo-products startup in the face of fierce competition. From 2011 through 2016, the business evolved from a hobby to a startup with $22 million in revenue and... View Details
Keywords: Remote Work; Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy; Consumer Products Industry; Service Industry
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Stanton, Christopher, and Shikhar Ghosh. "Collage.com: Scaling a Distributed Organization." Harvard Business School Case 817-038, September 2016. (Revised September 2017.)
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart decision. Unfortunately, it's one of... View Details
Keywords: by Maggie Starvish; Retail
  • March 1981 (Revised November 1998)
  • Supplement

Corning Glass Works International (C2)

By: Christopher A. Bartlett and Michael Y. Yoshino
Follows the impact of a change in global strategy on a diversified company's global organization structure. Reviews the company's subsequent performance internationally. Also presents reflections by top management on future possible change in the organization... View Details
Keywords: Global Strategy; Change; Performance; Globalized Firms and Management; Management Teams; Manufacturing Industry
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Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (C2)." Harvard Business School Supplement 381-164, March 1981. (Revised November 1998.)
  • March 1981 (Revised October 1998)
  • Supplement

Corning Glass Works International (B1)

By: Christopher A. Bartlett and Michael Y. Yoshino
Supplements the (A) case. View Details
Keywords: Manufacturing Industry
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Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (B1)." Harvard Business School Supplement 381-161, March 1981. (Revised October 1998.)
  • April 2019
  • Supplement

Changing the Nature of Work

By: Robert L. Simons
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Simons, Robert L. "Changing the Nature of Work." Harvard Business School Multimedia/Video Supplement 119-713, April 2019.
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