Waste Management - Publications - Faculty & Research

07 Feb 2017
First Look

First Look at New Research: February 7

2017 New York: Oxford University Press Managing Risk in Reinsurance: From City Fires to Global Warming By: Hauter, Niels Viggo, and Geoffrey Jones, eds. Abstract—This is the first book to provide a comprehensive history of the reinsurance... View Details

Keywords: Sean Silverthorne

02 Apr 2020
What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

into the fabric of normal, ongoing organization financial management (it) buys time to figure out what is happening and what it means to the organization.” Jacob Navon suggested, “Perhaps corporate thinking going forward will shift to... View Details

Keywords: by James Heskett

21 Aug 2013
Research & Ideas

What Went Wrong at J.C. Penney?

home goods. It was particularly well known for home goods and children's ware. And once the family went there, they also shopped for men's and women's apparel, which accounted for almost half of sales. They had a very strong private label program, and to their credit,... View Details

Keywords: by Jim Aisner; Retail

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

successful deployment by credible players (e.g., EDS in systems integration and outsourcing, services such as waste cleanup and welfare recipient job placement for government agencies, and many advertisers and advertising agencies), it is... View Details

Keywords: by Benson Shapiro; Manufacturing

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

the line, are not directly replicable in software as there is no line to stop. "What we hope to do," Upton says, "is to distill the relevant aspects of lean manufacturing so that managers can see how these tools were... View Details

Keywords: by Julia Hanna; Computer

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details

Keywords: by Kristen Senz

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

looking at a lot of wasted time and money. I watched them take each crate off the truck and slip it into a sling, which would then lift the crate into the hold of the ship." It would be nineteen years before McLean converted his... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

you’re not accustomed to reflection, it might feel weird, like you’re wasting time. But you would be wrong. In fact, reflection helps leaders make better decisions faster. Leaders must constantly assess a dynamic environment to gain... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

valuable resource for management and the board. The family council can be composed in several ways, the typical way being one member elected per family branch. One should try to compose the family council so that it "looks" like... View Details

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

ethics at its core is about excellence and high attainment rather than misdeeds and malfeasance. But we do pay attention to misconduct, and I have seen many types over the years—from the garden-variety deceptions and betrayals that sap morale and View Details

Keywords: by Carla Tishler

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

socialize and exercise rather than work longer hours, add up to a lot of time. And our choices powerfully shape whether we’re happy or not.” Here, Whillans shares six research-based strategies for managing the minutes on the clock, all... View Details

Keywords: by Dina Gerdeman

31 Jan 2018
Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

example, at a call center in which the number of calls fluctuates. In other cases, however, managers may allocate work poorly, leaving employees with nothing to do, or equipment could malfunction or break down, leaving workers unable to... View Details

Keywords: by Michael Blanding

14 Feb 2012
First Look

First Look: February 14

creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success... View Details

Keywords: Carmen Nobel

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective... View Details

Keywords: by James Heskett

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

Much of the substance of 20th century management was worked out at GM. Let's hope that crisis will summon the will to make the changes that are needed. If not, the next Detroit may be in China, and sooner than we think. Joseph L. Bower,... View Details

Keywords: by Staff; Auto

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

not appropriate for the team member); not providing enough clarity about an assignment; changing assignments or objectives too frequently; giving assignments that conflict with other management instructions); and (3) dealing with problems... View Details

Keywords: by Martha Lagace

03 May 2011
First Look

First Look: May 3

achieved something, however small. If the person drags out of the office disengaged and joyless, a setback is likely to blame. This progress principle suggests that managers have more influence than they may realize over employees'... View Details