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  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

choices with legal, moral, and reputational costs. The lessons from Armstrong's story go beyond the classroom to apply to a range of business situations—on both Wall Street and Main Street—where well-meaning... View Details
Keywords: by Michael Blanding; Sports
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

billion. A 2015 Wall Street Journal exposé, which became the bestseller “Bad Blood,” led to several criminal and civil probes, and sanctions imposed by the Securities and Exchange Commission. Theranos... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

employees. They know who they will not serve, businesses they will not be in, and activities they will not engage. They do not pursue profit for its own sake if it means getting into areas that are outside their defined distinctive capabilities. The disaster on View Details
Keywords: by Martha Lagace
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

think? Share your thoughts in the comments below. References: Ginia Bellefante, “Is the Era of Instant Groceries Already Over?” The New York Times, July 24, 2022. Chip Cutter, “The Back-to-Work Puzzle,” The Wall View Details
Keywords: by James Heskett
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

labeled the leading digital currency, Bitcoin, a “fraud,” likening it to the 17th century tulip bulb mania and adding that he would fire any employee caught trading it. But on October 2, the Wall Street... View Details
Keywords: by James L. Heskett; Financial Services
  • 20 Feb 2017
  • Research & Ideas

Having No Life is the New Aspirational Lifestyle

costs Bill Gates $300 a second. What is your time worth?" And an ad campaign for The Wall Street Journal features celebrities including Tory Burch and Will.i.am reading the paper with the tagline,... View Details
Keywords: by Michael Blanding
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

bequeath themselves expensive office facilities and luxurious corporate jets make different business decisions than those who do not? In this age of Wall Street excesses, these are pertinent questions that... View Details
Keywords: by Sarah Jane Gilbert
  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

board members and Wall Street analysts. Even boards of directors are drawn into the fray, as they end up endorsing deceptive reports to shareholders. Sometimes, outright fraud ensues, as we've seen recently... View Details
Keywords: by Michael C. Jensen
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

bargaining power, the paper finds. Takeaways for executives and employees The Wall Street Journal reported in June that Johnson & Johnson, McKesson, and CBRE stated in job postings for remote workers... View Details
Keywords: by Avery Forman
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

Financial Times, the Wall Street Journal, and The Economist much more effectively than they could before. Those publications integrate macroeconomics with what we know about business and markets, often in... View Details
Keywords: by Sean Silverthorne
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

create the sense of urgency needed to perform better. An example. At a major European retailer, margins were shrinking year after year because fashionable boutiques were taking its top-of-the-line business, and discounters were taking away its low-end business. Then... View Details
Keywords: by John P. Kotter
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

Unfortunately, "local" didn't seem to be any better a description of Coke's market space than "global." On March 7, 2002, the Asian Wall Street Journal announced: "After two years of... View Details
Keywords: by Pankaj Ghemawat
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on Wall Street and elsewhere in the... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

quick breaks. Or they might send emails at 4:45 p.m. to test whether workers are still online. Neeley says this type of micromanaging, which was found, for example, in a Wall Street Journal editor's leaked... View Details
Keywords: by Dina Gerdeman
  • 05 Jul 2021
  • What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

School Press, 2003), p. 74. Katie Deighton, “Some Chief Experience Officers Want to Make Their Jobs Disappear,” The Wall Street Journal, June 23, 2021. James L. Heskett, W. Earl Sasser, Jr., and Leonard A.... View Details
Keywords: by James Heskett
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

results—the next quarterly report and the rewards that come from short-term success—while ignoring their responsibilities to sustaining and building the company's long-term fiscal health. Ironically, it was the Wall View Details
Keywords: by Martha Lagace
  • 01 Jul 2015
  • Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

used his soybean oil inventory as collateral for huge loans from several Wall Street banks. Inspectors regularly conducted inventory checks, but the tanks contained mostly water, with just enough oil... View Details
Keywords: by Carmen Nobel; Banking; Food & Beverage
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

blood testing market. The company and its founder were riding high, adorning the covers of magazines and making headlines. But the momentum slowed in October after a negative write-up in The Wall Street... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

finding the right balance of interests for their shareholders, customers, and employees. Cote received a lot of pushback from Wall Street analysts and some members of his own staff for his decision not to... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
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