Virtual Socialization - Publications - Faculty & Research

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

the wane. "I fear that social networks may make the problem worse," commented Gamaliel Pascual. "The technology may be hardwiring a younger generation to create virtual tribes where the congregation is based... View Details

Keywords: by James Heskett

09 Mar 2015
Research & Ideas

Why Entrepreneurs Should Go Work for Government

startups. And when the 2013 Boston Marathon was attacked, Weiss helped establish the One Fund within 24 hours to serve as a central pool for donations to victims. "The One Fund ended up channeling $60 million to survivors and to the families of the victims in 75... View Details

Keywords: by Michael Blanding

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

COVID-19 has made virtual work the new normal. In a few short weeks, meeting tools like Zoom, Microsoft Teams, Google Chat, and Slack have gone from a useful supplement to the primary enablers for daily interactions with co-workers.... View Details

Keywords: by Tsedal Neeley

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

asserted that negotiation should be a core skill for virtually all managers. Why? How can managers who are not directly involved with deal making assess and hone their own skills on a regular basis? A: Most important managerial problems... View Details

Keywords: by Martha Lagace

07 Dec 2010
First Look

First Look: Dec. 7

funds; by the end of August 2008, the collective amount represented more than 20% of Chile's GDP. Several critics wanted the funds to be used to improve the poor public education system, income gap, and other impending social issues.... View Details

Keywords: Sean Silverthorne

16 Jul 2013
First Look

First Look: July 16

that may be to do. In this article, the authors look at research from behavioral economics, social psychology, and other disciplines and offer practical tactics for leaders hoping to project a healthy amount of both qualities. Publisher's... View Details

Keywords: Anna Secino

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

extrapolations of buying behavior in socially distanced contagion conditions. Second, the pandemic has accelerated trends that were in progress before, like omnichannel buying and multichannel selling. Third, the need to ramp-up View Details

Keywords: by Kristen Senz

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

frequently also, there is less time for making important decisions—not infrequently, they have to act in real time. With modern IT (with real time, Internet search, and social networks), few decisions can be made in secret, and even fewer... View Details

Keywords: by Martha Lagace

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

Applied Corporate Finance Investors as Stewards of the Commons? By: Serafeim, George Abstract—Over the past few years, there has been a significant increase in the number of initiatives seeking to mobilize investor voice towards positive View Details

Keywords: Dina Gerdeman

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

notes that co-location can be virtual in the case of crowdsourcing, using chat rooms, shared folders, or shared websites. "There's more complex work that really requires this teaming on the fly, and the View Details

Keywords: by Roberta Holland; Health

18 Dec 2019
Book

6 Skills That Wise Companies Harness for World-Changing Innovation

Takeuchi says he’s hopeful that Japanese firms will start to take advantage of machine learning and other technologies that Western companies are embracing. But as large companies begin to take greater social responsibility, he also sees... View Details

Keywords: by Kristen Senz

21 Feb 2017
First Look

First Look at New Research: February 21

States, Neeley argues that an organization’s lingua franca is the catalyst by which all employees become some kind of “expat”(someone detached from their mother tongue or home culture). Through her unfettered access to the inner workings of Rakuten, she reveals three... View Details

Keywords: Carmen Nobel

15 Nov 2016
First Look

November 15, 2016

entail a countercyclical fiscal policy. A simple debt rule that limits the maximum amount of debt is analyzed and compared to a simple deficit rule that limits the maximum amount of deficit per period. Whereas the deficit rule does not perform well, the debt rule... View Details

Keywords: Sean Silverthorne

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Castelanelli, founder of the two-year-old company Club Vino, has made one such pivot. The company had been hosting themed wine tastings, often in prestigious locations, but when the COVID-19 outbreak hit and social gatherings were no... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

04 Sep 2012
Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

crisis and what was known at the time about the candidates, choosing Lincoln instead of Seward or Chase seems an act of shocking recklessness. Why pick a virtual unknown over two experienced and accomplished men of national stature? But... View Details

06 May 2019
Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

to appeal to young would-be smokers. But corporate distrust runs so deep for some consumers that constructive dialogue is virtually impossible; consider vaccination skeptics who criticize Big Pharma’s influence, despite considerable... View Details

Keywords: by Danielle Kost; Health

28 Feb 2011
Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

to the Ten Commandments, the vast majority (eight) of which dictate what thou shalt not do. Meanwhile, in virtually every other aspect of business there is a focus on what to do. Do meet sales projections. Do outperform competitors. Do... View Details

Keywords: by Carmen Nobel

20 Sep 2004
Research & Ideas

How Consumers Value Global Brands

companies like Disney, McDonald's, Levi Strauss, and Jack Daniel's spun American myths for the rest of the world. But today's global myths have less to do with the American way of life. Further, no longer are myths created only by lifestyle and luxury brands; myths are... View Details

Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor

03 Feb 2009
First Look

First Look: February 3, 2009

requires careful dosing, consideration of harmful side effects, and close supervision. We offer a warning label to accompany the practice of setting goals. Download the paper: http://www.hbs.edu/research/pdf/09-083.pdf Virtual Team... View Details

Keywords: Martha Lagace

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

Government leaders rushing to contain the COVID-19 pandemic in March gave companies little time to shift to an all-virtual workforce. Ready or not, many businesses had to become more digital. But true digital transformation takes far more than a Zoom account. Using... View Details

Keywords: by Danielle Kost

Publications