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Show Results For
- All HBS Web
(708)
- People (2)
- News (210)
- Research (292)
- Events (1)
- Multimedia (6)
- Faculty Publications (76)
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- 13 Aug 2021
- Research & Ideas
Managers, Here’s How to Bond with New Hires Remotely
companies that offer internships to cultivate talent, including JPMorgan Chase, Deloitte, and PepsiCo, to roll out virtual programs in 2020. The study’s findings offer reassurance to the 81 percent of companies offering View Details
Keywords: by Lane Lambert
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
successful dual-purpose companies build a commitment to creating both economic and social value into their core activities. This approach, which they call hybrid organizing, includes: setting and monitoring social goals alongside financial ones, structuring the View Details
Keywords: Dina Gerdeman
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
score low on both because business success requires a working amalgamation between technological prowess and end-user delight, and not all generations within an organization will be quick to adapt or appreciate (the metaverse).”... View Details
Keywords: by James Heskett
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
setting targets for these financial measures, organizations may be tempted to turn to commercial benchmarking services, such as the Hackett Group's Best Practices surveys. Hackett regularly produces a "book of numbers" for... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The approach has been successfully applied in more than 100 organizations and readily scales up even to companies with hundreds of thousands of products and services, dozens of operating departments, and thousands of customers. The end... View Details
Keywords: by Robert S. Kaplan
- 03 Jun 2022
- Research & Ideas
In a Work-from-Anywhere World, How Remote Will Workers Go?
is poised for a drastic, historic change, says Harvard Business School Professor Prithwiraj Choudhury. What’s more, the normalization of virtual work that began with the COVID-19 pandemic is creating meaningful perks for local economies,... View Details
Keywords: by Kara Baskin
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
asserted that negotiation should be a core skill for virtually all managers. Why? How can managers who are not directly involved with deal making assess and hone their own skills on a regular basis? A: Most important managerial problems... View Details
Keywords: by Martha Lagace
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
twentieth-century industrial organization structures to twenty-first-century information-based organization structures. Q: In your novel, though Barton had been willing to critique his predecessor for... View Details
Keywords: by Martha Lagace
- 01 Nov 2022
- What Do You Think?
Why Aren’t Business Leaders More Vocal About Immigration Policy?
understand why it isn’t in the best interests of their organizations to weigh in on all issues facing society, but this is one that can have a direct impact on the performance of their organizations. It is controversial. But to a... View Details
Keywords: by James Heskett
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
"Shake Me," the pink triangle reads, hovering in the middle of the Magic Tate Ball—a smartphone app mimicking the popular Magic 8 Ball novelty. When shaken, the virtual prognosticator reads "Choosing Your Artwork" for... View Details
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
startups. And when the 2013 Boston Marathon was attacked, Weiss helped establish the One Fund within 24 hours to serve as a central pool for donations to victims. "The One Fund ended up channeling $60 million to survivors and to the families of the victims in 75... View Details
Keywords: by Michael Blanding
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
imposed by social distancing by facilitating community, offering empathy, and providing social support. AB InBev joined thousands of museums and performing arts organizations in offering virtual... View Details
Keywords: by Jill Avery and Richard Edelman
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
opportunity to pivot and make changes that will allow our organizations to survive beyond the crisis?” Others are wondering if the crisis might contain opportunities: “How can we take advantage of COVID ... and think about emerging... View Details
- 09 Jun 2008
- Lessons from the Classroom
Monetizing IP: The Executive’s Challenge
terms. One example is MPEG-2, a digital video compression standard used in products including DVD and high-definition television. The standard was developed by the International Organization for Standardization, but during the completion... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
organizations live-blog or live-tweet their corporate meetings or events to give employees a sense of the back-and-forth in the moment. The virtual platforms that companies are relying on these days offer a... View Details
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
Close Up). These phases are not linear, Garvin emphasizes: all three must take place for the change to work, but not necessarily in the order just described. Moreover, for each stage to be even marginally successful, certain conditions must be met. In the first stage,... View Details
Keywords: by Nick Morgan
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
the wane. "I fear that social networks may make the problem worse," commented Gamaliel Pascual. "The technology may be hardwiring a younger generation to create virtual tribes where the congregation is based on shared biases/values."... View Details
Keywords: by James Heskett
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
efficiency on a temporary team. What they call a team scaffold is fixed while individual team members flow through the structure. “The big 'aha' was how very little structure this is” The paper, published in the March-April 2015 edition of View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
extrapolations of buying behavior in socially distanced contagion conditions. Second, the pandemic has accelerated trends that were in progress before, like omnichannel buying and multichannel selling. Third, the need to ramp-up virtual... View Details
Keywords: by Kristen Senz