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  • Research Summary

Overview

By: Robert S. Kaplan
Kaplan introduced time-driven activity-based costing (TDABC) to provide the cost component in Michael Porter's Value Based Health Care framework of delivering superior patient outcomes at lower societal cost. TDABC is becoming the global standard for health care... View Details
  • April 1997
  • Background Note

Note on Value Drivers

By: Benjamin C. Esty
Presents a framework for analyzing strategic decisions. Takes as given the practice of value-based management whereby managers use value as a primary criterion when making financial, strategic, or investment decisions. Through a simple valuation model, it shows how... View Details
Keywords: Decisions; Equity; Financial Strategy; Investment; Profit; Framework; Growth Management; Value Creation
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  • July 2010 (Revised March 2013)
  • Case

Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts

By: Robert G. Eccles and Kerry Herman
Daren Kemp, a partner at leadership consultancy and executive search firm Heidrick & Struggles, is responsible for the firm's relationship with Standard Chartered Bank (Standard Chartered). Standard Chartered is one of 94 companies in Heidrick's strategic partners... View Details
Keywords: Customer Relationship Management; Service Delivery; Partners and Partnerships; Business Strategy; Consulting Industry; Employment Industry
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    TransDigm in 2017: The Beginning of the End or The End of the Beginning?

    TransDigm, an incredibly successful yet relatively unknown company, manufactures a wide range of highly engineered aerospace parts utilizing a somewhat controversial strategy. In the 10 years following its IPO in March 2006, its stock price increased by... View Details
    • July 2024
    • Article

    Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

    By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
    This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
    Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
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    • Web

    Publications - Faculty & Research

    Digital Safety and Innovation." Harvard Business Review (in press). May 2025 Case Humana Commits to Value-Based Care By: V.G. Narayanan , Henry Eyring and David Lane In late 2023, CEO Bruce Broussard reviewed health insurer Humana’s... View Details
    • December 2023 (Revised February 2024)
    • Case

    Transforming Healthcare Delivery at Karolinska University Hospital

    By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson
    The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details
    Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe
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    • Web

    Faculty & Research

    field of negotiation, shows you how to negotiate successfully today by adapting proven negotiation principles and strategies to the challenging new contexts you face—from negotiating across cultural and political differences to trying to... View Details
    • Program

    Managing Turbulence

    all-out war for scarce talent. How do the best business leaders manage through these disruptions? What strategies have proven successful in unstable environments with few certainties? How do leaders continue to grow when faced with... View Details
    • 29 May 2014
    • Research & Ideas

    Research Symposium 2014

    that partnerships like this set HBS apart. "What's unique about this school is that our aspirations can be broader," Porter said. "We have a deep interest in practice." (To read more about value-based health care, see the article The... View Details
    Keywords: by Carmen Nobel; Accounting; Health
    • 2023
    • Working Paper

    Corporate Website-based Measures of Firms' Value Drivers

    By: Wei Cai, Dennis Campbell and Patrick Ferguson
    We develop and validate new text-based measures of firms’ financial and non-financial value drivers. Using the Wayback Machine to access public US firms’ archived websites from 1995-2020, we scrape text from corporate homepages. We use Kaplan and Norton’s (1992)... View Details
    Keywords: Value; Corporate Strategy; Accounting; Analytics and Data Science
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    • December 2016
    • Article

    Health Care Needs Real Competition

    By: Leemore S. Dafny and Thomas H. Lee
    The U.S. health care system is inefficient, unreliable, and crushingly expensive. There is no shortage of proposed solutions, but central to the best of them is the idea that health care needs more competition. In other sectors, competition improves quality and... View Details
    Keywords: Competition; Health Care and Treatment; Health Industry; United States
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    • Program

    Succeeding as a Strategic CFO

    Summary As capital markets and organizational strategies have evolved, so has the role of the chief financial officer (CFO). Today's CFOs are not just gatekeepers of a company's financial information; they serve as key strategic partners... View Details
    • Web

    Accounting & Management - Faculty & Research

    primary care clinics. The discussion centered on how best to build further on and integrate Humana’s successes to date in value-based care delivery. Keywords: Business Model ; Business Units ; Financing and Loans ; Innovation View Details
    • 16 Jul 2008
    • Op-Ed

    What Should Employers Do about Health Care?

    the money spent. Cost includes not only the immediate, short-term costs of treatment but the long-term costs of ongoing care as well as the indirect cost of poor health. The goal should be to increase value, not reduce the short-term costs of health benefits. New... View Details
    Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
    • November 2003 (Revised February 2011)
    • Case

    Sanford C. Bernstein: The Fork in the Road (A)

    By: Boris Groysberg and Anahita Hashemi
    Soon after the death of the firm's legendary founder, the individuals then serving as chairman and as president--Lewis A. Sanders and Roger Hertog, respectively--talked about the future of their firm. Sanford C. Bernstein & Co., a private investment firm, had grown... View Details
    Keywords: Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Performance Expectations; Competitive Advantage; Valuation
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    • Web

    Finance - Faculty & Research

    acquisition of a large group of primary care clinics. The discussion centered on how best to build further on and integrate Humana’s successes to date in value-based care delivery. Keywords: Business Model ; Business Units ; Financing and... View Details
    • 26 Jul 2016
    • First Look

    July 26, 2016

    Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall, and Shelley Fuld Nasso Abstract—"What Health System Transformations Do You Believe Are Necessary for the Future of Health Care?" We need to transform to a true View Details
    Keywords: Sean Silverthorne
    • Web

    Academics - Health Care

    of the lifecycle. Course Catalog Listing Transforming Health Care Delivery: Field Course This course is appropriate for students interested in understanding the fundamental improvement challenges facing the health care sector and developing View Details
    • Web

    Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

    different diverse backgrounds.” It was also at HBS that Leahy learned she could utilize her skillset in strategy consulting to contribute to an iconic brand. “I ultimately went to do my internship at Nike in the Corporate View Details