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Publications

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  • All HBS Web  (285)
    • People  (1)
    • News  (39)
    • Research  (208)
    • Multimedia  (3)
  • Faculty Publications  (88)

Show Results For

  • All HBS Web  (285)
    • People  (1)
    • News  (39)
    • Research  (208)
    • Multimedia  (3)
  • Faculty Publications  (88)
← Page 8 of 285 Results →
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

publications, National Geographic's subscription revenue has declined significantly, from $284 million in 1999 to $211 million in 2009. The value of becoming a member of the Society, once a matter of prestige, has eroded. The institution... View Details
Keywords: by Sean Silverthorne; Publishing
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

innovative products, it will work if it is sharply defined, clearly communicated, and well understood by employees, customers, partners, and investors. Build a strategy around a clear value proposition for... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 01 Dec 2023
  • News

A Continuum of Innovation

experimentation, and they increase flexibility in the program. How are the changes to the curriculum enhancing the value proposition of an HBS MBA degree? Ours is the only graduate business school that has a... View Details
Keywords: Jennifer Gillespie
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

future value proposition for consumers reconcile with the financial sustainability of restaurants and the well-being of employees? Will consumers be willing to pay more to help ensure fair wages and... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 21 Apr 2015
  • First Look

First Look: April 21

competitive system. April 2015 Strategic Management Journal The Throne vs. the Kingdom: Founder Control and Value Creation in Startups By: Wasserman, Noam Abstract—Does the degree to which founders keep control of their startups affect... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome... View Details
Keywords: by Robert S. Kaplan
  • 24 Oct 2018
  • Blog Post

The Energy & Environment Club

speakers from the energy industry, as well as a startup competition that will bring together some of the field’s most promising young entrepreneurs to present on their value proposition to the symposium’s... View Details
  • 09 May 2023
  • Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

and certain types of demographics.” For companies, remote work options may remain important for attracting certain kinds of talent, Sadun says. “More and more, this will become one element in the value View Details
Keywords: by Rachel Layne
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

economics of conducting business will likewise continue to improve—providing opportunities for businesses to expand the customer value proposition by providing more intangible information-based services. For... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

as an adjunct professor at Bentley University in Marketing and Entrepreneurship. His higher education career has focused on innovating and maximizing the value proposition of public higher education in... View Details
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

their ecosystem. They rapidly adapt and sometimes shift their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR... View Details
Keywords: by Sean Silverthorne
  • 20 May 2022
  • Blog Post

Nucleate Eco: Connecting Aspiring MBA Entrepreneurs with Cutting Edge Climate Research

you’ll meet and greet with the PhD’s working on the technologies first-hand. We’ll have info sessions and information coming out in the early fall, so be on the lookout for that. Only passion and drive are required! What is value View Details
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

sequencing, and coalition building certainly find application in multi-deal situations. Yet beyond such concepts, negotiation analysts can find special value in thinking in terms of campaigns, with multiple interdependent fronts, that... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • First Look

First Look: April 26

April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage applicants. The data allow us to gauge the effects of enriching the information set of these employees in an environment where... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not benefit from studying Wal-Mart's... View Details
Keywords: by Robert S. Kaplan; Service
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

said Narayandas. "More importantly, the customer now begins to realize that taking a hands-off approach in the relationship is actually detrimental. Even the slightest effort they put in will lead to much more value for themselves.... View Details
Keywords: by Martha Lagace
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

account. This was largely because half of the population lived below the poverty line, and banks, understandably, were not eager to serve a moneyless customer base. "Banks find it an unprofitable proposition to serve people who make... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 11 Aug 2021
  • Blog Post

The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise

Olivia Melendez, and Jordyn Turner, we also won 1st place at Berkeley’s Investing in Inclusion Pitch Competition. Throughout the process, our professors and classmates were instrumental to our success — lending their knowledge, time, and personal connections to help us... View Details
  • 25 Mar 2014
  • First Look

First Look: March 25

central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition... View Details
Keywords: Sean Silverthorne
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

going to do with that data—and how are we going to make money off of it?” In the course The Business of Smart Connected Products, Lal explores the value proposition of IoT-based businesses, and how to... View Details
Keywords: by Michael Blanding; Computer
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