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  • All HBS Web  (341)
    • News  (98)
    • Research  (180)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (101)

Show Results For

  • All HBS Web  (341)
    • News  (98)
    • Research  (180)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (101)
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  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

product managers spent on average only three percent of their time in contact with end consumers. Terry Leahy, CEO of Tesco, the UK supermarket chain, spends two days a week in stores interacting with employees and customers. But how far... View Details
Keywords: by John Quelch
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

http://hbr.org/product/winning-in-emerging-markets-a-road-map-for-strateg/an/13216-HBK-ENG?N=4294958505%204294934481 The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Publication:Chap. 2 in Platforms, Markets and Innovation,... View Details
Keywords: Martha Lagace
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

with these markers of poor market performance? Q: And what’s your response to that? Dafny: It is heavily linked to the limited and diminishing degree of competition in so many health care sectors. Sadun: And we actually see that in the data. Researchers in the View Details
Keywords: by Alumni Bulletin Staff; Health
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

was acquired about ten years ago by Royal Bank of Scotland (RBS). RBS has been fiercely criticized and is perhaps the worst UK example of bad bank behavior surfaced by the current crisis. RBS advertising these days is minimal; advertising... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

M. Ketels Publication:In Productive Partnerships: The Role of Employment Relations in Growing the UK Economy, edited by Tony Pilch, pp. 12-23. London: The Smith Institute, 2006. Publishers link:... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

keep its product pipeline on the cutting edge. The company also worked to integrate vertically-to own or control every viable piece of the supply chain-in an effort to manage the flower and produce businesses from plant to retailer. The company's stronghold was its... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

found in a Chinese law firm and those found in UK and U.S. law firms. The goal of this approach to compensation is to enable the firm to get and keep promising lawyers while also giving them an incentive to help grow the business.... View Details
Keywords: Martha Lagace
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 24 Apr 2012
  • First Look

First Look: April 24

http://www.hbs.edu/research/pdf/11-021.pdf How Do Risk Managers Become Influential? A Field Study of Toolmaking and Expertise in Two Financial Institutions Authors:Matthew Hall, Anette Mikes, and Yuval Millo Abstract In this study, we examine transformations in the... View Details
Keywords: Carmen Nobel
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

of its inadequate payments. In the end, the Democrats' health care reform will require drastic rationing of health care for the sick to control its costs. The government-controlled UK health care system points the way because it features,... View Details
Keywords: by Staff; Health
  • 15 Jul 2014
  • First Look

First Look: July 15

The case concerns bidding and negotiations strategies as well as deal structuring issues. In particular, the cross border nature of the investment, a UK firm investing in Norway, leads to a number of financing issues related to raising... View Details
Keywords: Carmen Nobel
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

KindredHarvard Business School Case 513-052 Patrick Coveney, CEO of Greencore, one of the top producers of private label prepared foods sold through UK grocery retailers, was assessing Greencore's growth options. Growth potential was... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

but also includes Finland (according to Nina Rautiainen), the UK (Andrew Swayne), and India (Kamil Kumar Sopory). Ravindra Edirisooriya put it succinctly: "These 'small' businesses did not go into business with the idea of creating... View Details
Keywords: by James Heskett
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

being questioned. A substantial improvement in economic conditions and the messy reality of the Brexit process in the UK have since then led to a significant recovery in sentiments about the EU’s future. A majority of citizens in all but... View Details
Keywords: Dina Gerdeman
  • 20 Jan 2015
  • First Look

First Look: January 20

Brazil, and then finally India. We also show that autonomous government schools (i.e., government funded but with substantial independence like UK academies and U.S. charters) have significantly higher management scores than regular... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2012
  • First Look

First Look: June 26

Hall, Anette Mikes, and Yuval Millo Abstract In this study, we examine transformations in the influence of risk managers in two large UK banks over a period of six years. Our analysis highlights that a process we term toolmaking, whereby... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

you share these ideas? A: Of course, once you write something like this, you come to see many things through these lenses. As reported in the Financial Times in October, several UK firms including Shire Pharmaceuticals and WPP Group have... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

lack "shopper critical mass"; they are a distant middle-of-the-pack player in the country. Although they try to use the same loyalty approach as in the UK, the Polish application cannot reproduce the benefits accrued to Tesco's View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 08 Oct 2013
  • First Look

First Look: October 8

Barclays Bank, 2008 In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

predict their cash needs. These two activities could perhaps improve small business longevity and maybe turn around this worrisome trend in small business starts. But they also come with a set of questions that demand thoughtful attention. The View Details
Keywords: by Martha Lagace; Banking; Financial Services
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