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Show Results For
- All HBS Web
(2,260)
- People (4)
- News (660)
- Research (1,179)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
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- 2018
- Working Paper
Ideological Bias and Trust in Information Sources
By: Matthew Gentzkow, Michael B. Wong and Allen T Zhang
- Research Summary
Antecedents and Consequences of Trust in Interorganizational Relations: An International Comparison
The objective of this research project is to build from the conceptual development described above and test the sources and effects of trust in a different empirical setting. The level of analysis is also interorganizational but narrowed to the level of a specific... View Details
- 2015
- Case
Advanced Leadership Pathways: Torsten Thiele and the Global Ocean Trust
By: Rosabeth Moss Kanter and Brian Hoffstein
Following a successful career in finance, Torsten Thiele devoted himself full-time to the challenging cause of ocean conservation and stewardship. In August 2015, Thiele had already come a long way in spearheading initiatives towards the protection of the ocean: from... View Details
Keywords: Environment; Natural Environment; Environmental Sustainability; Pollutants; Science-Based Business; Climate Change; Social Enterprise; Leadership
Kanter, Rosabeth Moss, and Brian Hoffstein. "Advanced Leadership Pathways: Torsten Thiele and the Global Ocean Trust." Harvard Business Publishing Case 316-039, 2015. (Harvard Advanced Leadership Initiative.)
- September 2002
- Article
The Effects of Contracts on Interpersonal Trust
By: Deepak Malhotra and J. Keith Murnighan
Malhotra, Deepak, and J. Keith Murnighan. "The Effects of Contracts on Interpersonal Trust." Administrative Science Quarterly 47, no. 3 (September 2002): 534–559.
- September 2024 (Revised March 2025)
- Supplement
Wemade: (Re)Establishing Trust in Blockchain Games (B)
By: Jung Koo Kang, Charles C.Y. Wang, David Allen and Kwangmoon So
This supplement reviews Wemade's efforts to rebuild confidence in its business after its WEMIX coin was delisted from the major South Korean cryptocurrency exchanges on December 8, 2022. It outlines Wemade's strategy of transparency, which included partnerships with... View Details
Keywords: Blockchain; Cryptocurrency; Crypto Economy; Accounting; Financial Reporting; Revenue Recognition; Games, Gaming, and Gambling; Corporate Disclosure; Information Technology; Financial Markets; Governance; Accounting Industry; Video Game Industry; South Korea
Kang, Jung Koo, Charles C.Y. Wang, David Allen, and Kwangmoon So. "Wemade: (Re)Establishing Trust in Blockchain Games (B)." Harvard Business School Supplement 125-018, September 2024. (Revised March 2025.)
- March 2024 (Revised May 2025)
- Case
Dungeons & Dragons: Repairing Ecosystem Trust (A)
By: Gabriel Rossman, Oliver Schilke and Julian Zlatev
Rossman, Gabriel, Oliver Schilke, and Julian Zlatev. "Dungeons & Dragons: Repairing Ecosystem Trust (A)." Harvard Business School Case 924-008, March 2024. (Revised May 2025.)
- March 1990 (Revised March 1990)
- Supplement
Chase Manhattan Bank (I): Luxembourg Unit Trusts
Keywords: Banking Industry
Shapiro, Benson P. "Chase Manhattan Bank (I): Luxembourg Unit Trusts." Harvard Business School Supplement 590-092, March 1990. (Revised March 1990.)
- April 1985 (Revised November 1985)
- Case
United States Trust Co. of New York
Lovelock, Christopher H. "United States Trust Co. of New York." Harvard Business School Case 585-172, April 1985. (Revised November 1985.)
- 2014
- Chapter
Too Big To Trust? Managing Stakeholder Trust in Business in the Post-Bail-Out Economy
By: Deepak Malhotra
This chapter considers the aftermath of the financial crisis of 2008, and specifically the subsequent “bail-out” of the large financial institutions by the American government, from the perspective of trust in the post-bail-out economy. The author considers the impacts... View Details
Malhotra, Deepak. "Too Big To Trust? Managing Stakeholder Trust in Business in the Post-Bail-Out Economy." Chap. 3 in Public Trust in Business, edited by Jared D. Harris, Brian Moriarty, and Andrew C. Wicks, 51–85. Cambridge University Press, 2014.
- 5 Aug 2005 - 10 Aug 2005
- Conference Presentation
Trust in the face of competitive and cooperative rewards
By: K. Y. Ng, Roy Y.J. Chua and M. L. Chan
- March 2018
- Article
Enacting Knowledge Strategy Through Social Media: Passable Trust and the Paradox of Non-work Interactions
By: Tsedal Neeley and Paul Leonardi
Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little is known about how to enable such sharing. Recent research suggests that social media may promote knowledge sharing because they allow social lubrication and... View Details
Keywords: Knowledge Sharing; Strategy; Social and Collaborative Networks; Employees; Interactive Communication; Trust
Neeley, Tsedal, and Paul Leonardi. "Enacting Knowledge Strategy Through Social Media: Passable Trust and the Paradox of Non-work Interactions." Special Issue on Strategy Processes and Practices: Dialogues and Intersections. Strategic Management Journal 39, no. 3 (March 2018): 922–946.
- December 2024
- Supplement
Trust and Family at Fuwei (B): Ethan Yang's Perspective
By: Letian Zhang, Wenjie Ma and Jiaqi Jin
Zhang, Letian, Wenjie Ma, and Jiaqi Jin. "Trust and Family at Fuwei (B): Ethan Yang's Perspective." Harvard Business School Supplement 425-033, December 2024.
- May 2008 (Revised September 2014)
- Teaching Note
TD Canada Trust (A), (B), and (C)
By: Dennis Campbell
- August 1982 (Revised January 1984)
- Case
Manufacturers Hanover Trust Co.: Office Automation Group
McKenney, James L. "Manufacturers Hanover Trust Co.: Office Automation Group." Harvard Business School Case 183-049, August 1982. (Revised January 1984.)
- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is not enough. The process of... View Details
- October 1993
- Background Note
Brief Introduction to Real Estate Investment Trusts (REITs)
By: Jay O. Light and James O. Sailer
Light, Jay O., and James O. Sailer. "Brief Introduction to Real Estate Investment Trusts (REITs)." Harvard Business School Background Note 294-044, October 1993.
- 2025
- Chapter
Trust and Corporate Leadership: Operating ‘Outside the Building’
Kanter, Rosabeth M. "Trust and Corporate Leadership: Operating ‘Outside the Building’." In Age of Doubt: Building Trust in a World of Misinformation, edited by Tracey Kirkland and Gavin Fang, 176–181. Monash University Publishing, forthcoming.
- Article
How Much Should We Trust Staggered Difference-In-Differences Estimates?
By: Andrew C. Baker, David F. Larcker and Charles C.Y. Wang
We explain when and how staggered difference-in-differences regression estimators, commonly applied to assess the impact of policy changes, are biased. These biases are likely to be relevant for a large portion of research settings in finance, accounting, and law that... View Details
Keywords: Difference In Differences; Staggered Difference-in-differences Designs; Generalized Difference-in-differences; Dynamic Treatment Effects; Mathematical Methods
Baker, Andrew C., David F. Larcker, and Charles C.Y. Wang. "How Much Should We Trust Staggered Difference-In-Differences Estimates?" Journal of Financial Economics 144, no. 2 (May 2022): 370–395. (Editor's Choice, May 2022; Jensen Prize, First Place, June 2023.)