Publications

Educators

20 Aug 2024
Blog Post

Alumni and Students in Climate Networking Series: Boston

Are you interested in connecting with other alumni leveraging their careers to combat climate change? BEI invites HBS Alumni to join our Alumni in Climate Networking Series for a chance to connect with local alumni to discuss ideas,... View Details

2014
Working Paper

Hidden Structure: Using Network Methods to Map System Architecture

By: Carliss Baldwin, Alan MacCormack and John Rusnak

In this paper, we describe an operational methodology for characterising the architecture of complex technical systems and demonstrate its application to a large sample of software releases. Our methodology is based upon directed network graphs, which allows us to... View Details

Keywords: Complexity; Applications and Software; Product Design

SSRN

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January 2024
Article

Dog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger

By: Chiara Farronato, Jessica Fong and Andrey Fradkin

Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We... View Details

Keywords: Platform Differentiation; Digital Platforms; Network Effects; Measurement and Metrics; Mergers and Acquisitions; Outcome or Result

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Web

Strategy and Technology - Course Catalog

for technology-intensive businesses. What are effective strategies for winning in markets with network effects? How can technology be leveraged to build multisided platforms? How can firms create and capture... View Details

21 Jun 2012
Working Paper Summaries

Information Technology and Boundary of the Firm: Evidence from Plant-Level Data

Keywords: by Chris Forman & Kristina McElheran

January 2010 (Revised February 2015)
Teaching Note

eBay Partner Network (A), (B), (C), and (D)

By: Benjamin Edelman and Ian Larkin

Teaching Note for [910008], [910009], [910012], and [914016]. View Details

Keywords: Internet and the Web; Networks; Information Technology Industry

November 2000
Teaching Note

Novell: World's Largest Network Software Company TN

By: Richard L. Nolan

Teaching Note for (9-300-038). View Details

Keywords: Information Technology Industry

Web

Tools & Services | Information Technology

network connectivity at HBS. Alumni & Advancement Explore the ecosystem of tools that supports a wide range of alumni-related services. Inspire We help you envision and build learning experiences, interactive spaces, and enabling View Details

Web

Technology & Operations Management - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students May–June 2025 Article What People Get Wrong About Psychological Safety By: Amy C. Edmondson and Michaela J. Kerrissey... View Details

2020
Working Paper

Dog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger

By: Chiara Farronato, Jessica Fong and Andrey Fradkin

Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We... View Details

Keywords: Platform Differentiation; Digital Platforms; Network Effects; Measurement and Metrics; Mergers and Acquisitions; Outcome or Result

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09 Sep 2011
Working Paper Summaries

Quantity vs. Quality: Exclusion by Platforms with Network Effects

Keywords: by Andrei Hagiu; Technology

1993
Chapter

The Role of IT Networking in Sustaining Competitive Advantage

By: S. P. Bradley

Keywords: Information Technology; Information Infrastructure; Competitive Advantage

June 2002
Case

Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive and Well!

By: F. Warren McFarlan

Describes an airline service incident that ought not to have happened in the network age. Inadequate use of available technology creates service problems. A rewritten version of an earlier case. View Details

Keywords: Air Transportation; Information Management; Information Technology; Service Delivery; Problems and Challenges; Air Transportation Industry

Educators

October 1994
Supplement

Frito-Lay, Decision Support System Software: Windows Network Version

By: Lynda M. Applegate

Keywords: Decision Making; Applications and Software; Digital Platforms

June 1995
Supplement

Frito-Lay, Decision Support System Software: Macintosh Network Version

By: Lynda M. Applegate

Keywords: Decision Making; Applications and Software; Digital Platforms

6 Apr 2011
Conference Presentation

Finding Technical Debt in Platform and Network Architectures

By: Carliss Y. Baldwin and Alan MacCormack

Keywords: Information Infrastructure; Design

March 2000
Article

The Duality of Collaboration: Inducements and Opportunities in the Formation of Interfirm Linkages

By: Gautam Ahuja

I argue that the linkage-formation propensity of firms is explained by simultaneously examining both inducement and opportunity factors. Drawing upon resource-based and social network theory literatures I identify three forms of accumulated... View Details

Keywords: Collaboration; Innovation; Networks; Strategy; Alliances; Social and Collaborative Networks; Innovation and Invention; Chemical Industry

Forthcoming
Article

The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks

By: Shelley Xin Li and Tatiana Sandino

Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details

Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Social and Collaborative Networks; Communication Technology; Knowledge Sharing; Sales; Social Media; Retail Industry