Publications

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees... View Details

Keywords: by Kristen Senz

29 Nov 2021
Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

University, and Alice Lee-Yoon, a doctoral candidate at the University of California, Los Angeles. A worrisome pattern of work, work, work With three experiments, a survey, and a large dataset, the research View Details

Keywords: by Rachel Kim Raczka

March 1981 (Revised November 1998)
Supplement

Corning Glass Works International (C2)

By: Christopher A. Bartlett and Michael Y. Yoshino

Follows the impact of a change in global strategy on a diversified company's global organization structure. Reviews the company's subsequent performance internationally. Also presents reflections by top management on future possible change in the organization... View Details

Keywords: Global Strategy; Change; Performance; Globalized Firms and Management; Management Teams; Manufacturing Industry

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

every interaction, shut down creativity, and undermine productivity. Take the case of Jeff, a team leader at a Fortune 100 company who was working on a large, long-term, high-pressure project. Each Tuesday,... View Details

Keywords: by Leslie A. Perlow

14 Oct 2013
Research & Ideas

Blockbuster! Why Star Power Works

Review article with legendary soccer coach Sir Alex Ferguson, on his team management and leadership lessons. (It was so well received that it deserves a sequel!) But I am mostly very hard at work on the... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

April 2024
Case

Michelin in Motion: Putting Purpose to Work

By: Hubert Joly, Nitin Nohria and Emilie Billaud

When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details

Educators

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations dig deeply enough to... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

2016
Article

The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning

By: Teresa M. Amabile and Michael G. Pratt

Leveraging insights gained through a burgeoning research literature over the past 28 years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This... View Details

Keywords: Progress; Meaningful Work; Affect; Creativity; Organizations; Innovation and Invention; Motivation and Incentives

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Article

Risk Attitudes and Personality Traits of Entrepreneurs and Venture Team Members

By: Sari Pekkala Kerr, William R. Kerr and Margaret Dalton

Personality distinctions between entrepreneurs, nonfounder CEOs/leaders, and inventor employees have received limited attention, especially in innovative settings where they are working together. We surveyed these groups, along with other employees of innovative firms,... View Details

Keywords: Entrepreneurs; Inventors; Innovation; Risk; Personal Characteristics; Innovation and Invention; Risk and Uncertainty; Attitudes

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14 Sep 2023
Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

Might Also Like: STEM Needs More Women. Recruiters Often Keep Them Out When Showing Know-How Backfires for Women Managers Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back Feedback or ideas to share? Email the View Details

Keywords: by Kara Baskin

Article

Stop the Meeting Madness: How to Free Up Time for Meaningful Work

By: Leslie Perlow, Constance Noonan Hadley and Eunice Eun

Many executives feel overwhelmed by meetings, and no wonder: On average, they spend nearly 23 hours a week in them, up from less than 10 hours in the 1960s. What’s more, the meetings are often poorly timed, badly run, or both. We can all joke about how painful they... View Details

Keywords: Time Management; Performance Efficiency; Organizational Change and Adaptation; Performance Improvement

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March 2024
Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern

Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details

Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry

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1997
Book

Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices

By: Leslie Perlow

Why do Americans work so hard? Are the long hours spent at work really necessary to increase organizational productivity? Perlow documents the work life of employees who assume that for their own success and the success of their organization they must put in extended... View Details

Keywords: Time Management; Working Conditions; Work-Life Balance; Performance Productivity

September 2008
Supplement

Adobe Systems: Working Towards a "Suite" Release (B)

By: David A. Thomas and Lauren Barley

The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details

Keywords: Change; Interpersonal Communication; Crisis Management; Product Launch; Projects; Conflict of Interests; Integration; Software

September 2008
Case

Adobe Systems: Working Towards a "Suite" Release (A)

By: David A. Thomas and Lauren Barley

The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details

Keywords: Management Analysis, Tools, and Techniques; Product Launch; Projects; Groups and Teams; Conflict Management; Power and Influence

Educators

1990
Chapter

Application Work in Group Dynamics Instruction

By: D. A. Thomas

Keywords: Groups and Teams