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- All HBS Web (422)
- Faculty Publications (24)
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- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
aligned with the effort, and a strong and well-articulated business case for action. IBM's diversity task forces benefited from all four. Demonstrate Leadership Support It's become a cliché to say that leadership matters, but the issue... View Details
Keywords: by David A. Thomas
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
In an AI-world, leaders who speak technology’s language gain an edge. But that doesn’t mean every manager needs a computer science degree. A handle on a handful of basics goes a long way toward preparing strategic leaders for today’s... View Details
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to machines are pumping the... View Details
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
auditing and particularly large amounts of consulting services from the same supplier. And now, by means of Section 404, it will: (1 require senior executives to certify that their companies have financial controls that work, and (2 give... View Details
Keywords: by James Heskett
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
doers at the senior levels of management." Advice to leaders in formulating decisions was provided by Keith Pinto, who opined that "Encouraging mavericks, risk takers, and soul searching questions is part of the chaos that leaders need to face to find View Details
Keywords: by James Heskett
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
accounts, meaning that they were written by people paid by their employers to work in these "field" sites. For instance, Melvin Dalton's seminal piece on managers' roles, titled Men Who Manage: Fusions of Feeling and Theory in... View Details
- 03 Sep 2013
- First Look
First Look: September 3
Ann, and Ryan Raffaelli Abstract—The institutional logics perspective highlights how organizations are embedded within broader systems of meaning and how this embeddedness activates salient institutional logics in organizations that can... View Details
Keywords: Sean Silverthorne
- 18 May 2021
- Book
Launching a Career in the COVID Economy? Here Are 5 Tips.
may be expected to follow some standard process, especially if you work in a bureaucratic organization where everyone has their own defined tasks and there is a certain way of doing everything.) If your manager isn’t clear on by when, try... View Details
Keywords: by Carolyn DiPaolo
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
therefore critical to long-term revenue growth for most firms, and poor alignment means both direct and opportunity costs for companies. But it's especially critical for owner-president, privately held, and entrepreneurial firms. They are... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
our spare time so we kill it." I assume he means that we engineer our lives so that we are always busy, thereby avoiding spare time. Aurin Bhattacharjee admonishes us to "moderate our ways and appreciate the passage of time for... View Details
Keywords: by James Heskett
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
20s, suggesting that the primary task is picking the right ones.) Part of the problem lies with us and our fast-paced world where reflection, connection making, and dialogue rarely occur.— Larry Hulsmans, Leadership Programs Several... View Details
Keywords: by James Heskett
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
purpose to orient a company's activities, lend strategic direction, distinguish the company's activities and position, and infuse meaning and motivation into the efforts and activities of employees. Fourth, the purpose of the corporation... View Details
Keywords: by Manda Salls
- 18 Sep 2007
- First Look
First Look: September 18, 2007
reserve accumulation may reduce sustainable debt levels. In addition, assuming constant debt levels does not allow addressing one of the puzzles behind using reserves as a means to avoid the negative effects of crisis: why don't sovereign... View Details
Keywords: Martha Lagace
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
deals. The problem, according to these executives, is that foreigners are rarely invited. "It's really a perception that foreigners can't appreciate the culture," says Chua. In practice, it means that foreign businesspeople are... View Details
Keywords: by Michael Blanding
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
They do not convince employees that management wants to know the truth and is ready to act. Quite the reverse—all too often, these methods lead to cynicism, and cynicism is the enemy of commitment to change. In one highly regarded company we studied, a View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
workforces. But working through this process and profitably growing the combined businesses are arguably much easier tasks when the merging parties are financially stronger. American's bankruptcy reorganization (as well as those of... View Details
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
there are two reasons why CEOs should be cautious about overdoing the percentage of time interfacing with customers. First, marketing and selling should be a prime task of the CEO's direct reports, the individual business unit leaders.... View Details
Keywords: by John Quelch
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
investors, and builders can learn from the African experience, where public-private partnerships and deployments of new technologies are illuminating new ways to approach the task of funding infrastructure despite a scarcity of government... View Details
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
particular traits and skills allowing them to maintain relevance. These include adaptability, a proclivity for collaboration and communication, a willingness to delegate tasks when appropriate, and a disposition for curiosity and... View Details
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
leaders should understand that an employee’s input can sometimes make the difference between failure and success in a task or project — and managers can and should encourage employees to candidly voice their opinions to bolster both the... View Details