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  • 10 Dec 2007
  • HBS Case

One Laptop per Child

Drop it on the ground. Sprinkle water on its surface. Let it sit in the sun and expose it to swarms of dust—the XO laptop is designed to handle most any abuse from a child. But the journey of the XO laptop from concept to the educational... View Details
Keywords: by Martha Lagace; Computer
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the design for the iPhone... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

say yes to working longer and harder. You take on tasks even if you don't want them. You don’t say no to an opportunity that would advance organizational goals, even it isn’t necessarily aligned with your own. Blinded by their own... View Details
Keywords: by Sean Silverthorne
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

business leaders came to us over and over to say, ‘We have a cultural problem and an inability to perform. How can we create a more effective organization?’” Beer says. “We’ve seen this process work.” Getting the ball rolling To start, a senior team should appoint a... View Details
Keywords: by Dina Gerdeman
  • 06 Nov 2012
  • First Look

First Look: November 6

financial instruments-currencies, stocks, and bonds. The very rootlessness of America's immigrant leaders gave them a better understanding of money, credit, and banks and the way each could be made to serve the public good. The remarkable financial innovations View Details
Keywords: Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

A variety of academic work argues a relationship exists between the structure of a development organization and the design of the products that this organization produces. Specifically, products are often said to "mirror" the... View Details
Keywords: Martha Lagace
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

companies can adapt key aspects of the private-equity governance model to ensure that they fulfill their oversight responsibilities. With respect to avoiding the perverse financial incentives that corrupted Enron, my book makes specific recommendations for View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

between groups, that then contributes to disruptive misunderstandings and mistrust. This module prepares students with the knowledge and skills necessary to address these challenges. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/417073-PDF-ENG Harvard... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

that were not litigated offer empirical evidence supporting the hypotheses. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407001 Cradle-to-Cradle Design at Herman Miller: Moving Toward Environmental... View Details
Keywords: Martha Lagace
  • Research Summary

Political Risk, Foreign Intervention and International Arbitration

The Empire Trap:  America's Attempts to Protect Property Rights Overseas, 1898-2008, is a history of the U.S. government's attempts to protect the property rights of American investors when they venture outside the boundaries of the United... View Details

  • 30 Oct 2012
  • First Look

First Look: October 30

protocols. In the new model, stroke care would be delivered across facilities in an integrated fashion, with a single hyper-acute facility designed for the care of the most acute and severe cases. Purchase this... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

academic psychologists, Harvard Business School professors, directors of organizations, and government officials. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51447 Winter 2017 Oxford Review of Economic Policy The Market View Details
Keywords: Carmen Nobel
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

codified until some years later after the success of the start-up." More founders would be advised to emulate Scott in giving thought to the kinds of cultures they are trying to create. As I point out in the book, "The task of... View Details
Keywords: by Sean Silverthorne
  • 21 Feb 2007
  • Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

with nongovernmental organizations and the United Nations. This development corporation would be nonprofit, but its task would be to identify and design profitable projects in poor countries in which teams... View Details
Keywords: by George C. Lodge & Craig Wilson
  • 13 Sep 2011
  • First Look

First Look: September 13

investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field experiment in... View Details
Keywords: Sean Silverthorne
  • 01 May 2012
  • First Look

First Look: May 1

and build technological and market capabilities? Does it matter to whom the firm supplies? Is involvement in product design important, or is manufacturing the key locus of learning? How does a supplier's initial resource endowment play... View Details
Keywords: Carmen Nobel
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

in any organization is a difficult task fraught with controversy and organizational politics. Yet, it is also one in which organizations must routinely engage to maintain a competitive edge and maximize shareholder value. "As a... View Details
Keywords: by Peter Jacobs
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

you can do to shape this idea of your responsibilities within the firm.” At the end of the day, companies need to consider whether strong incentives designed to boost productivity—and keep workers locked in on the View Details
Keywords: by Scott Van Voorhis
  • September 2019
  • Case

Teaming Up to Win the Rail Deal at GE (A)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani
In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details
Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Industrial Products Industry; Manufacturing Industry; Rail Industry; Transportation Industry; United States; India
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Edmondson, Amy, Ranjay Gulati, and Rachna Tahilyani. "Teaming Up to Win the Rail Deal at GE (A)." Harvard Business School Case 420-058, September 2019.
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at Harvard Business School. Overall, that could translate into a... View Details
Keywords: by Michael Blanding; Technology; Information
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