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Show Results For
- All HBS Web
(579)
- People (1)
- News (121)
- Research (399)
- Events (3)
- Multimedia (1)
- Faculty Publications (99)
- March 2008
- Article
Radically Simple IT
Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are... View Details
- 25 Apr 2012
- Research & Ideas
The Importance of Teaming
influential perspective, well-designed teams are those with clear goals, well-designed tasks that are conducive to teamwork, team members with the right skills and experiences for the task, adequate resources, and access to coaching and... View Details
Keywords: Re: Amy C. Edmondson
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
optimal schedules. Managers who matched the gender of workers were 59 percent more likely to list scheduling as the most important part of their responsibilities for store performance. Plus, female managers were 13 percent more likely to spend more time on scheduling... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
tenets of effective leadership are familiar, but everything is happening much, much faster. And the task is not to cross the finish line and turn off the engine, but to get comfortable—as a leader and as a company—with this new pace and... View Details
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
to a rite of passage like a wedding. Group rituals abound in the world of sports; for example, Notre Dame’s football team always walks the same route to the stadium. Many group activities involve food, from community potlucks to global View Details
Keywords: by Kristen Senz
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process... View Details
Keywords: by Kristen Senz
- 09 Jul 2009
- Working Paper Summaries
Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge
Keywords: by Heidi K. Gardner
- 16 Jan 2006
- Research & Ideas
What Customers Want from Your Products
"People don't want to buy a quarter-inch drill. They want a quarter-inch hole!" With Levitt's words as a rallying cry, a recent Harvard Business Review article, "Marketing Malpractice: The Cause and the Cure," argues that the marketer's View Details
- 29 Jul 2019
- Research & Ideas
How Companies Benefit When Employees Work Remotely
interaction between co-workers, and “sequential interdependence,” which involves a series of tasks performed by different employees. POLL Do you prefer to work remotely? We're asking Working Knowledge readers to share their thoughts about... View Details
Keywords: by Kristen Senz
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
nitty-gritty design questions such as: How is care going to be delivered? Who will do what, when, where, and how? How will they hand over tasks and decision rights and accountability to the next person who... View Details
- 19 Jul 2013
- Working Paper Summaries
Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations
- 28 Jul 2010
- Working Paper Summaries
Disagreement about the Team’s Status Hierarchy: An Insidious Obstacle to Coordination and Performance
Keywords: by Heidi K. Gardner
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
Vivek F. Farias, both of MIT's Sloan School—can help policy designers create the most equitable point system based on their chosen constraints and criteria. They detail the proposed model in a new paper, Fairness, Efficiency and... View Details
- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
around the tools that are most appropriate to the task today, such as David Teece's ''Dynamic Capabilities'' model. Huw Morris was among those suggesting adaptation. He regards current strategic planning concepts as relevant, but warned... View Details
Keywords: by James Heskett
- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
practicing policies designed to increase inclusion and diversity, if not always equity, are more creative and productive than those that ignore such policies. Companies in the top quartile of gender and ethnic/racial diversity are 25... View Details
Keywords: by James Heskett
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
Business Administration in the Strategy unit and Senior Associate Dean for Research. Balancing design and identity Whereas organizational design is concerned with how tasks are... View Details
Keywords: by Carmen Nobel
- Web
Negotiation, Organizations & Markets - Faculty & Research
Employer-Based Short-Term Savings Accounts By: Sarah Holmes Berk, John Beshears , Jay Garg , James J. Choi and David Laibson We study the introduction of a choice architecture design intended to increase short-term savings among employees... View Details
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like View Details
Keywords: by Dina Gerdeman
- Web
California - Global
autonomous AI agents designed to transform how businesses operate by taking on tasks traditionally performed by humans. With a mission to deploy one billion AI agents by the end of 2025, Agentforce... View Details