Tactical Military Operations - Publications - Faculty & Research

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

platforms, in contrast to most other firms who focused on stand-alone applications. It was an approach that permeated both their tools business—the software they provided to other programmers for developing applications; and the operating... View Details

Keywords: by Sean Silverthorne

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

half its value the moment it is driven off the lot? In a recent roundtable interview at HBS, Avery and Schlesinger joined Ryan Buell, an assistant professor in the Technology and Operations Management Unit, to discuss what’s wrong with... View Details

Keywords: by Sean Silverthorne; Auto

Web

The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School

1965 41 By 1943, Edwin Land began to turn his thoughts to the post-war production efforts of Polaroid. The corporation had significantly expanded its research and engineering division for military activities and would need to focus on a... View Details

15 Jun 2021
News

Leading at State

government officials. “My observation was that senior military people have, in the course of their careers, received significant additional training in management and leadership,” Cox says. But the State Department, he noted, had few... View Details

Keywords: leadership; international relations; politics; Executive Education

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

(virtually) talked with more than 50 “resilient” businesses across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific View Details

Keywords: by Sean Silverthorne

11 Mar 2024
News

In Harmony

billion industry in Korea. “My father had a strict military background and told me to learn English by reading books,” he recalls. When Kim reported that he could read but was having difficulty speaking, the solution was simple: read out... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

Summer 2018 RAND Journal of Economics Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Although tractors are now used in nearly every agricultural field operation and in... View Details

Keywords: Dina Gerdeman

01 Jan 2013
News

Joanna M. Jacobson, MBA 1987

throughout Jacobson's life. At the University of Pennsylvania, Jacobson studied international relations with a specialization in China. After college, she worked in operations at Greenwich Associates and was soon promoted to run the... View Details

Keywords: Susan Young

18 Feb 2014
First Look

First Look: February 18

reasons, namely worker fatalities. No company had ever done so before. Carroll felt that operating a company whose goal was anything less than "zero harm" (meaning no fatalities or serious injuries) was unacceptable. As the... View Details

Keywords: Sean Silverthorne

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

offering dedicated software solutions to support operations of large caterers serving schools, hospitals, and corporate, public sector and military institutions. With around 20 employees located between... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

On a larger scale, the U.S. Army is known for conducting After Action Reviews that enable participants to analyze, discuss, and learn from both the successes and failures of a variety of military initiatives. Similarly, hospitals use... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

easily shared more broadly. Limit the power of gatekeepers. Look to Antarctica, not the Amazon. Both ecosystems are of vital importance to the global community. In the case of Antarctica, a 1961 agreement known as the Antarctic Treaty System made the continent... View Details

Keywords: by Lane Lambert

01 Oct 1997
News

Brice Cutrer Jones

people questioned the need for another wine operation in California. I decided - primarily out of fear - to do my best on a single product, focusing exclusively on Chardonnay. I had faith that somebody would always want our best effort."... View Details

Keywords: Judith A. Ross

24 Jan 2011
HBS Case

Terror at the Taj

his father, a military man, telling him that his job is like being the captain of a ship. "I think that's the way everyone else felt, too," says Kang. "A sense of loyalty to the hotel, a sense of responsibility to the... View Details

Keywords: by Julia Hanna; Accommodations

Web

Drug & Alcohol Policy | About

the sale, delivery, or furnishing of alcohol to persons under the age of 21. Community members are reminded that there are heavy penalties, including imprisonment, for possession or distribution of illicit drugs. There are also serious penalties for anyone who View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details

Keywords: by Martha Lagace

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

officers—some of the military’s most senior leaders—sometimes assume that great officers leave the military for the private sector because they want to make more money. In reality, some of those officers move on because their needs have... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

Citation

Educators

Purchase

13 Jul 2010
First Look

First Look: July 13

profit on these branded infant socks Kentucky Derby Hosiery Co. faces financial distress. In a generally bleak North American textile environment, Nichol ponders the most promising negotiating strategy and tactics to rescue this product... View Details

Keywords: Martha Lagace

07 Apr 2015
News

Warrior Spirit

delivering Chinese food, and teaching Muay Thai classes. He maintained a spreadsheet of daily expenses, trying to beat his usual average of $4 a day with tactics that included avoiding public transportation by running or walking to get... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

Publications