TIPS - Publications - Faculty & Research

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

It's going to lead someone who's doing what they shouldn't do to do even more; it's going to tip off the adversary. I guess another criterion is if you're finding yourself in situations where you seem to be meeting resistance and running... View Details

Keywords: by Martha Lagace

25 Jan 2016
Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

Here’s an easy tip for anyone negotiating to buy a car, a house, or even a company. When you make an initial offer, don’t bid with a round number like $10,000 or $1 million or $15 per share. Rather, bid with a more precise number, like... View Details

Keywords: by Carmen Nobel

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

clocks, with a large display, that were placed throughout the five sites for all employees to easily see the time.” Training the locals was very important, Shah says. “Our role on the business side was to equip trainees with the concepts of TDABC, as well as View Details

Keywords: by Carmen Nobel; Health

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

as well as signs that the increases were not one-time phenomena. As a result, "understanding the causes and effects [of lateness and absenteeism] should be a key priority of retailers." One tip for managers: Address the problems through... View Details

Keywords: by Ben Rand; Retail

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

meetings, say the researchers, is a vital art that comes with big rewards. “Whatever you can do to more directly convey that you are listening and are retaining information should be helpful,” says Zlatev. Advice for the workplace The authors provided some practical... View Details

Keywords: by Pamela Reynolds

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

to operate at scale and consider whether to replace them. Here are a few tips in areas I find to be the most challenging at this stage: People When it comes to employees, there are two areas where CEO/founders often get tripped up as... View Details

Keywords: by Julia Austin

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

whistleblowers is to compensate them financially for the costs they incur. We also found that cash-for-information regimes do not increase the number of frivolous tips filed with regulators or change the probability that the employee... View Details

Keywords: by April White

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

them beyond what’s done by traditional academic papers. This article originally appeared in the HBS Alumni Bulletin. You Might Also Like: How Social Entrepreneurs Can Increase Their Investment Impact 9 Tips from an Expert Fundraiser: Help... View Details

Keywords: by Jen McFarland Flint; Financial Services

19 Jul 2017
Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

credits were almost negligible in tipping the scale. “When we are making the decision whether to go to college, it’s not staring us in the face that we will get a tax credit,” Beshears says. “So, it’s not entering into our calculations at... View Details

Keywords: by Michael Blanding

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

"There are very few who are doing that yet," he added. "As a result, truly few Muslims who are international businesspeople are exposed to the vagaries of currency exchanges." There are religiously acceptable options for commodities, but they're... View Details

Keywords: by Martha Lagace

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

Ponderings. You Might Also Like: Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains Cofounder Courtship: How to Find the Right Mate—for Your Startup Inclusive Leadership Advice: Get Comfortable With the... View Details

Keywords: by Julia Austin

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

from others seeking work. Many other restaurant employees, particularly front-of-house tipped workers, earned more while working than receiving unemployment compensation and want to return quickly, but are concerned their income will drop... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC general managers during mandated restaurant closures and emergency medical relief fund for employees diagnosed with... View Details

Keywords: by Jill Avery and Richard Edelman

24 Feb 2016
Research & Ideas

Why It's Best to Take Tests Early in the Day

Here’s a tip for parents of school-aged children. If your kids must take a standardized test, it’s best to do so either first thing in the morning or right after recess. On average, students perform best on tests at the start of the... View Details

Keywords: by Carmen Nobel; Education

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details

Keywords: by Dina Gerdeman

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by John Deighton and Leora Kornfeld

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

our actions. With so much advocacy for flexibility and adaptability, is it time for a contrarian view? In a complex and confusing world, aren't those who appear to have the answers the ones we follow, for better or worse? Are we really at a View Details

Keywords: by Jim Heskett

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

repealed the regulations shortly after they were introduced. Finra has considered measures to level the playing field, including letting parties eliminate more arbitrators and boosting arbitrators’ pay. Egan’s research suggests that those approaches View Details

Keywords: by Danielle Kost; Financial Services

11 Jun 2018
Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

once its suits changed venue, Samsung dropped its holiday sponsorships like so much Christmas coal.) “I think what we are seeing is just the tip of the iceberg” “We saw the lengths that Samsung was going through to curry favor in... View Details

Keywords: by Michael Blanding; Legal Services

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

Author Francesca Gino is the Tandon Family Professor of Business Administration at Harvard Business School. She's the author of Rebel Talent: Why It Pays to Break the Rules in Work and Life. [Image: iStockphoto/IPGGutenbergUKLtd] How do you manage anxiety in stressful... View Details

Keywords: by Francesca Gino

Publications