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  • All HBS Web  (2,650)
    • People  (3)
    • News  (418)
    • Research  (1,832)
    • Events  (13)
    • Multimedia  (29)
  • Faculty Publications  (1,219)

Show Results For

  • All HBS Web  (2,650)
    • People  (3)
    • News  (418)
    • Research  (1,832)
    • Events  (13)
    • Multimedia  (29)
  • Faculty Publications  (1,219)
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  • 01 Jun 2016
  • News

Case Study: On the Table

(PMD 58, 1989) Gaia Design should use an already established logistics company such as UPS, FedEx, or DHL. Although the e-commerce infrastructure as a whole is not good in Mexico, these organizations are large enough to drive world-class View Details
  • 04 Sep 2019
  • News

A Climate Change Optimist

Verizon’s move to shift its energy use to 50 percent renewables by 2025, and supply chain programs to increase carbon sequestration through soil health initiatives with companies like Danone and Cargill:... View Details
Keywords: Julia Hanna; photo by Seth Lowe
  • 01 Jun 1998
  • News

New Releases

Franchise Organizations by Jeffrey L. Bradach (Harvard Business School Press) How much impact do chains such as Pizza Hut and McDonald's have on today's economy? Here are some telling numbers: a new franchise opens in the United States... View Details
  • 01 Dec 2017
  • News

Year in Review 2017

edited by April White; illustrations by Jonathan Carlson RETAIL: Voice-Activated, One-Hour-Delivery Shopping MANUFACTURING: The Supply Chain Goes High Tech ENERGY: A Future of Lower Energy Prices MEDIA:... View Details
  • 01 Apr 2020
  • News

What My Time in Vietnam Taught Me About Dealing with Shortages

uniforms, and other urgently needed items. The actions we took enabled us to avoid the worst of most of the problems we faced. Perhaps they have some relevance to today’s worries. First, timely and accurate information was needed to... View Details
  • 01 Jun 2023
  • News

Action Plan: Net Proceeds

supply chain and certification company, to address the plastic pollution he saw in Haiti and other communities around the world. Goodwin had originally traveled to Haiti under the auspices of Executives... View Details
Keywords: April White; recycling; corporate social responsibility; waste management; water; Waste Management and Remediation Services; Corporate Services
  • 01 Dec 2017
  • News

Global Perspectives

members across disciplines, noting the dynamic discussions that took place on topics ranging from supply chain management to social enterprises. Opportunities for faculty members to take a deep dive into the... View Details
  • 01 Jun 1997
  • News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
  • 01 Sep 2006
  • News

Faculty Books

Corporate Information Strategy and Management by Lynda M. Applegate, Robert D. Austin, and F. Warren McFarlan (Irwin/McGraw-Hill) This extensive collection of HBS cases devoted to IT gives an overview of contemporary View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Jun 2009
  • News

The Maestro and the Market

experiences, you almost can’t listen to the customer.” Norton asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his staff numbers, use cheaper... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services; Food Services and Drinking Places; Hospitality
  • 01 Mar 2005
  • News

Ideas: Books

research team) examine 24 cases of collaboration between businesses and nonprofit organizations in Mexico (a food bank and an American supermarket), Colombia, Chile (a pharmacy chain and an elder-care home), Argentina (a newspaper and a... View Details
Keywords: Information; Information
  • 01 Jun 2012
  • News

Faculty Research Online

in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA 1984) with plans for an... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 01 Jun 2015
  • News

Alumni Take Action to Improve US Competitiveness

middle skills jobs,” Worrell says. “We focused our research on that gap and the failure in the talent supply chain that’s leading to that gap.” HBS alumnus Matt Sigelman (MBA 1999) also stepped up to help... View Details
Keywords: Erin Peterson; Walmart; Health, Social Assistance; Retail Trade
  • 02 Nov 2020
  • News

The First Five Years: Julianne White (MBA 2017)

state food banks. The combination of a sharp rise in food insecurity and the pandemic’s disruption of the food supply chain meant that there was a period of time where we struggled to bring in enough food to... View Details
  • 01 Feb 2001
  • News

Books

three factors that differentiate growth strategies that succeed from those that fail. In Unchained Value: The New Logic of Digital Business, Internet expert Mary Cronin argues that corporations will fail at e-business as long as they continue to use the traditional... View Details
Keywords: books; research; Information; Information
  • 25 Feb 2020
  • News

Beyond the Plastisphere

works in developing countries to prevent ocean-bound plastic from entering the water in the first place and channels it into recycled products. OceanCycle builds and certifies supply chains for recycled... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • 01 Dec 2001
  • News

Film School

fabrics firm in Pennsylvania, but prior to that, he had run a departmentstore chain in Southern California and had friends and contacts in the movie industry. With their help, in 1994 Seder founded the Big Picture Alliance (BPA), an... View Details
Keywords: Information; Information
  • 01 Oct 2001
  • News

Industry-Related Clubs Offer Alumni a New Resource

Association, a number of other HBS alumni associations exist. These include the African-American Alumni Association, the Association of Gay and Lesbian Alumni, the Christian Fellowship Alumni Association, the Supply View Details
Keywords: Health, Social Assistance; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2007
  • News

Reaching New Heights

nonprofit to help build schools and libraries in Nepal and supply them with books, the Harbus reported. With expansion into Southeast Asia and soon into Latin America and Africa, Wood’s Room to Read has established 3,600 libraries, built... View Details
Keywords: Information; Information; Information; Information
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