Style Effects - Publications - Faculty & Research

Article

Selling to Many Countries Within the U.S.

By: Frank V. Cespedes and Michael Wong

In pursuing growth, many companies have plans to sell to emerging markets like the so-called B-R-I-C nations (Brazil, Russia, India, China), but they overlook significant ethnic markets within the United States. For example, the combined African-American and Hispanic... View Details

Keywords: Management Style; Ethnicity; Sales; Business Growth and Maturation; Marketing Communications; Business Plan; Emerging Markets; Debates; Business Strategy; Growth and Development; Growth and Development Strategy; United States

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17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

proven to be relatively timeless in spite of all of the more recent pronouncements. The classic Handbook of Leadership has defined the effective leader as someone 'who sets high standards and expresses caring.' Virtually all written since... View Details

Keywords: by Danielle Kost

18 Feb 2021
Interview

Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?

By: Amy C. Edmondson and Chris Clearfield

During our conversation, we talked about:

• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details

Keywords: Psychological Safety; Management Skills; Management Style; Interpersonal Communication

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16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where... View Details

Keywords: by Dina Gerdeman

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

Trust. Love. Belonging. These are not usually topics of conversation in the office, but if it were up to authors Frances X. Frei and Anne Morriss, these concepts would underlie our understanding of effective leadership. In their book... View Details

Keywords: by Kristen Senz

2022
Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman

When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details

Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style

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Leadership - Faculty & Research

"deviance" to foster innovative behavior and boost productivity. March 2015 Module Note Power and Influence in Society By: Julie Battilana This module aims to help students understand how power and influence are employed, both to reproduce the status quo and to View Details

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Knowing Your Students - Christensen Center for Teaching & Learning

Teaching by the Case Method Knowing Your Students Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your Students Planning a Class Session Leading in the Classroom Providing Assessment... View Details

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Planning a Class Session - Christensen Center for Teaching & Learning

Teaching by the Case Method Planning a Class Session Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your Students Planning a Class Session Leading in the Classroom Providing... View Details

16 Apr 2001
Research & Ideas

Breaking the Code of Change

corporate leaders about the purpose of and means for change. In effect these two approaches to organizational change represent theories in use by senior executives and the consultants and academics who advise them. By "theory in... View Details

Keywords: by Michael Beer & Nitin Nohria

Profile

Loujaine AlMoallim

understanding of leadership? I wouldn't say that my perspective on leadership has necessarily changed – rather, it has developed and evolved in a positive direction. One important insight I've gained is that a key pillar of effective... View Details

03 Nov 2009
First Look

First Look: Nov. 3

http://cb.hbsp.harvard.edu/cb/product/608054-PDF-ENG Gucci Group: Freedom within the Framework F. Asís Martinez-Jerez, Elena Corsi, and Vincent DessainHarvard Business School Case 109-079 Gucci Group's CEO had to decide if his decentralized management View Details

Keywords: Martha Lagace

December 2022
Article

Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

By: Li Jiang, Leslie K. John, Reihane Boghrati and Maryam Kouchaki

Leaders’ perceived authenticity—the sense that leaders are acting in accordance with their “true self”—is associated with positive outcomes for both employees and organizations alike. How might leaders foster this impression? We show that sensitive self-disclosure, in... View Details

Keywords: Authenticity; Weaknesses; Self-disclosure; Leaders; Impression Management; Leadership Style; Motivation and Incentives

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it... View Details

Keywords: by Boris Groysberg and Sarah Abbott

Web

Negotiation Course Online | HBS Online

analytical tools and interpersonal techniques for dealing effectively with different bargaining styles and tactics. Stay active by engaging in a new activity every three to five minutes and applying your... View Details

June 2010 (Revised June 2010)
Case

Virginia Mason Medical Center (Abridged)

By: Richard M.J. Bohmer

In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: it was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details

Keywords: History; Competition; Operations; Leadership Style; Problems and Challenges; Change Management; Health Care and Treatment; Business Strategy; Growth and Development Strategy; Health Industry; Seattle

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10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

styles would be regarded as leader-like and other styles would not being regarded as leader-like. Leadership is also complex from an economic perspective because the consequences of leadership can't always... View Details

Keywords: by Martha Lagace; Education

November 1998 (Revised December 1998)
Case

Jeanne Lewis at Staples, Inc. (A)

By: Linda A. Hill and Kristin Doughty

Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor, a legacy in the organization, "learning the ropes" before he moves on. This case is set nine months after... View Details

Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States

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About the Center - Christensen Center for Teaching & Learning

dedicated to the practice of case method teaching. Conducting Research The Center conducts applied research on various subjects pertinent to management teaching and education. Ongoing projects include research on case method teaching, teaching View Details

March 2022 (Revised March 2024)
Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane

Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details