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- All HBS Web
(622)
- People (2)
- News (195)
- Research (302)
- Multimedia (2)
- Faculty Publications (75)
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- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
meanwhile, is known colloquially as "the stress hormone," because cortisol levels go up when people experience stress. An analysis of the post-math-test saliva samples, compared with the pre-math-test saliva, revealed something unexpected... View Details
Keywords: by Carmen Nobel
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details
Keywords: by Kristen Senz
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
acknowledge that they notice people's race—often the result of a horrified reaction from a parent when they do," Norton says. A Zero-sum Game? In addition to an ineffective strategy at managing interracial interactions, racial... View Details
Keywords: by Carmen Nobel
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
Activity-based costing, ABC, would seem to be an accurate way for managers to assign costs to the customers and products that use a department's services. But real-world use has shown ABC loses power in large-scale operations, and can be... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
you are a technologist, but lack management or operating skills (marketing, sales, etc.), you may benefit from a more seasoned business leader as cofounder who has seen the movie before. While many operating skills can be learned,... View Details
Keywords: by Julia Austin
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
monkeybusinessimages No matter how much we hate going to meetings, there’s a generally accepted best practice that teams should meet with their managers on a regular cadence. More often than not, unfortunately, I hear leaders and their... View Details
Keywords: by Julia Austin
- 30 May 2024
- Research & Ideas
Racial Bias Might Be Infecting Patient Portals. Can AI Help?
Patients and physicians increasingly turned to digital platforms, like patient portal messaging, when COVID-19 made contact risky, but a new study of how providers managed the messaging surge suggests an uncomfortable downside: What if... View Details
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
differences between schools and classes. Do some schools tend to have more tests in the morning than others?” The research also holds lessons for adults in the corporate world. Bottom line: Managers need to encourage employees to take... View Details
- 17 Nov 2009
- First Look
First Look: Nov. 17
the global economy. Download the paper: http://www.hbs.edu/research/pdf/10-037.pdf Management and the Financial Crisis (We have Met the Enemy and He Is Us ) Author:William A. Sahlman Abstract The financial crisis of 2008-2009 has revealed... View Details
Keywords: Martha Lagace
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
to individual contributor and in one recent case, a CEO-founder sold their company and is now transitioning to a leader within a very large organization. In each of these cases, these were not overnight changes, but rather they were thoughtful shifts that each View Details
Keywords: by Julia Austin
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
around a plan to move forward and communicate his confidence in the plan ." Terri Bonar-Stewart suggested to leaders that they, "Lay out the facts, ask for employees' help (they have been waiting for you to ask), use humor (you can't laugh and feel View Details
Keywords: by Jim Heskett
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
behavior: (1) monitoring the work effectively (giving timely feedback and reacting to problems in the work with understanding and help); (2) providing socioemotional support (showing support for a team member's actions or decisions; helping alleviate View Details
Keywords: by Martha Lagace
- 22 Feb 2018
- Book
The New History of American Capitalism
Desan look to how scholars in history, law, and political science are redefining capitalism in light of the American experience. Essayists write on such diverse subjects as markets, selling of slave clothing, the Gilded Age, women’s rights, money and finance, risk... View Details
Keywords: Manufacturing
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
to take the best ideas from the US fast-food model and adapt them to serve the needs of the Chinese consumer." Initially this involved hiring the right people. For Su this meant Chinese managers who read and spoke the language, who... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
the right questions," says Kaplan, a Professor of Management Practice at Harvard Business School. "Most leaders spend a lot of their time looking for answers. Very often, they may feel isolated and alone. I want to help them... View Details
Keywords: by Carmen Nobel
- 11 Sep 2012
- First Look
First Look: September 11
images after a traumatic event, a hallmark feature of post-traumatic stress disorder, are suggested to develop because the trauma memory is disorganized and not integrated into autobiographical memory. Unconscious Thought Theory predicts... View Details
Keywords: Sean Silverthorne
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
this approach positively affects a company's bottom line. "In many ways the book is not about communication as much as it is about performance," Groysberg says. "In an economic environment where there is so much uncertainty, the senior View Details
Keywords: by Carmen Nobel
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
group, others engaged in activities that stressed individuality (creating personalized nametags, for example), and some focused on the identity of the organization (such as creating a logo for the research lab). After the experiments,... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
"Rather than discussing topics in the rarified air of investment banking, an industry foreign to many of our students, we wanted to be as universal as possible." Not that it is a simple situation emotionally. Stressed out over... View Details
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
surprisingly, the 10 most-read articles on Harvard Business School Working Knowledge reflected the mood swings of another challenging, complex year for managers and employees everywhere. The 10 most popular articles 1. COVID Killed the... View Details
Keywords: by Danielle Kost