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  • 22 May 2007
  • First Look

First Look: May 22, 2007

allowed for different rates of evolution in different software modules and in another case conferred distinct strategic advantages on a firm (by permitting substitution of an at-risk software module without... View Details
Keywords: Martha Lagace
  • 07 Jul 2009
  • First Look

First Look: July 7

studies from my ongoing research program on the evolution of the role of the CRO. I outline and illustrate four major roles that senior risk officers may fulfill: compliance champion, modeling expert, View Details
Keywords: Martha Lagace
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

before targeted), the chotuKool represented a technological marvel—a small, inexpensive thermoelectric appliance powered by a rechargeable battery. The case traces chotuKool’s development and evolution from an initial product concept... View Details
Keywords: Sean Silverthorne
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

need? What is the optimal setting and context in which they should be delivering care? What processes should they use? There are all sorts of operating managerial and strategic decisions that we haven't even talked about at a policy level... View Details
Keywords: by Martha Lagace; Health
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Amazon.com: The Brink of Bankruptcy Harvard Business School Case 809-014 Enables a thorough analysis of the Amazon.com business model and its evolution from 1994 to 2001. The case ends with the company poised on the brink of bankruptcy... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

to Multinationals examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade... View Details
Keywords: Martha Lagace
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

Business School’s Ranjay Gulati looks at how it tackled the challenge. He identifies several important takeaways for other multinationals: Give the local organizations clout, embrace creative abrasion, build strong functions, and eliminate View Details
Keywords: Carmen Nobel
  • 31 May 2011
  • First Look

First Look: May 31

introduction to the field of global strategic management/international business. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/711456-PDF-ENG Renewing GE: The Africa Project David A. Thomas and Stephanie J. CrearyHarvard... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

multiple stakeholders, including funders, boards, and clients—all while staying true to a core mission and values. In today's climate of scarce economic resources, the pressure for nonprofits to show quantifiable results is greater than ever; as a result, an... View Details
Keywords: by Julia Hanna
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space in... View Details
Keywords: Sean Silverthorne
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

outside investor who changes the company's trajectory and who brings in a new chief executive. Later, tensions rise between the two founders as their strategic visions diverge and as the company grows. Wozniak has now learned some... View Details
Keywords: Martha Lagace
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

research and discuss his contributions to management and economics. We look at three distinct bodies of work. In the first, Clark (in conjunction with Robert Hayes and Steven Wheelwright) argued that the abandonment by U.S. managers of manufacturing as a View Details
Keywords: Martha Lagace
  • 02 Sep 2014
  • First Look

First Look: September 2

Identity and Reputation Matrix." Originality/Value-The first case study of the Nobel Prize from a strategic brand management perspective. The articulation and characterisation of it as a brand-oriented network. The development and... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

meanings is built by leveraging on external interpreters (designers, firms in other industries, suppliers, schools, artists, the media, etc ) who share its same problem: to understand the evolution of socio-cultural models, and propose... View Details
Keywords: Martha Lagace
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

between science and business inherent in a science-based business. In general, what are these tensions, and how have they hindered the evolution of the biotech industry? A: Science and business work differently. They have different... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

other, offering thirty channels of programming in eight languages. STAR's evolution indicates, first of all, the abiding preference—demonstrated in all regions around the world—for local TV programming, even if it costs much more than... View Details
Keywords: by Martha Lagace
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

In 2000, The Entrepreneurial Manager was introduced into the required first-year MBA curriculum. The course—and its presence in the first year—marked an important milestone in the evolution of teaching entrepreneurship at Harvard Business... View Details
Keywords: by Staff

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