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(1,809)
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Show Results For
- All HBS Web
(1,809)
- News (678)
- Research (936)
- Events (3)
- Multimedia (37)
- Faculty Publications (496)
- 09 Apr 2024
- News
Why Are Discounters Like 99 Cents Only Stores in Dire Straits?
- 08 May 2008
- Working Paper Summaries
Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry
- Research Summary
Bricks and Clicks: The Effect of Store Assortment on E-tail Format (with R. Lal and E. Ofek)
An often neglected aspect in existing studies of the Internet selling process is the high volume of product returns. Such returns reflect a major logistic expenditure on behalf of companies that sell over the net. The problem is reduced when consumers shop in physical... View Details
- 17 Dec 2019
- Working Paper Summaries
Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure
- 28 Jan 2020
- Working Paper Summaries
Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure
- fall 2007
- Article
Store Manager Incentive Design and Retail Performance: An Exploratory Investigation
By: Nicole DeHoratius and Ananth Raman
DeHoratius, Nicole, and Ananth Raman. "Store Manager Incentive Design and Retail Performance: An Exploratory Investigation." Manufacturing & Service Operations Management 9, no. 4 (fall 2007).
- September 1990 (Revised July 1992)
- Case
May Department Stores Co.: David Farrell's Search for Retailing Excellence
Pearson, Andrall E. "May Department Stores Co.: David Farrell's Search for Retailing Excellence." Harvard Business School Case 391-015, September 1990. (Revised July 1992.)
- 19 Nov 2009
- News
Buyer Beware: Holiday 'Must Haves' Could Fly Off Store Shelves
- 20 Mar 2020
- News
How grocery stores restock shelves in the age of coronavirus
- Article
Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision
By: Laura Phillips Sawyer
In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying wages in company store scrip and mandated monthly wage payments. The court held that the legislature could not prescribe mandatory wage contracts for legally competent... View Details
Phillips Sawyer, Laura. "Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision." Journal of the Gilded Age and Progressive Era 12, no. 3 (July 2013): 285–319.
- February 2016
- Supplement
Go Mobile: Aligning District Managers and Store Teams Video Supplement (1)
By: Tatiana Sandino
Sandino, Tatiana. "Go Mobile: Aligning District Managers and Store Teams Video Supplement (1)." Harvard Business School Multimedia/Video Supplement 116-702, February 2016.
- November 2013
- Article
Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping
By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella
Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details
Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States
Avery, Jill, Thomas Steenburgh, John A. Deighton, and Mary Caravella. "Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping." GfK Marketing Intelligence Review 5, no. 2 (November 2013).
- October 14, 2019
- Article
Starbucks Stores That Only Accept Mobile Orders Sure Beat the Line
Kominers, Scott Duke. "Starbucks Stores That Only Accept Mobile Orders Sure Beat the Line." Bloomberg Opinion (October 12, 2019).
- February 2016
- Supplement
Go Mobile: Aligning District Managers and Store Teams Video Supplement (2)
By: Tatiana Sandino
Sandino, Tatiana. "Go Mobile: Aligning District Managers and Store Teams Video Supplement (2)." Harvard Business School Multimedia/Video Supplement 116-703, February 2016.
- 1983
- Article
Equilibrium Store Locations When Consumers Minimize Travel Time Plus Waiting Time
By: Elon Kohlberg
Kohlberg, Elon. "Equilibrium Store Locations When Consumers Minimize Travel Time Plus Waiting Time." No. 3. Economics Letters 11, no. 3 (1983): 211–216.
- 14 Feb 2016
- News
Why being too nice to new staff can store up problems
- November 2009
- Article
Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry
Many companies operate units that are dispersed across different types of markets, and thus serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarter's ability to control its local managers' behavior and satisfy... View Details
Keywords: Market Dispersion; Decentralization; Incentives; Business Headquarters; Geographic Location; Governance Controls; Distribution; Organizational Design; Franchise Ownership; Retail Industry
Campbell, Dennis, Srikant M. Datar, and Tatiana Sandino. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry." Accounting Review 84, no. 6 (November 2009): 1749–1779.
- 2008
- Working Paper
Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry
By: Dennis Campbell
Many companies operate units which are dispersed across different types of markets, and thus serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and... View Details
Keywords: Business Headquarters; Customer Focus and Relationships; Geographic Location; Governance Controls; Organizational Design; Franchise Ownership; Retail Industry
Campbell, Dennis. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry." Harvard Business School Working Paper, No. 08-091, April 2008.