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- Faculty Publications (18)
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- All HBS Web (348)
- Faculty Publications (18)
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
encountering. Drawn from the health-care industry, the research is based on a sample of 69 randomly selected hospitals, 20 of which participated in a three-part cycle of process improvement activities. Focusing on one area of the hospital... View Details
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
for the number and cost of the services they provide rather than by the value of those services in helping patients. In short, medical professionals make money when their patients become sick. Here's one... View Details
- 01 Jun 2006
- News
Faculty Books
ensure that alignment is sustained. Redefining Health Care by Michael E. Porter and Elizabeth Olmsted Teisberg (HBS Press) Professor Porter and his colleague argue that health plans, networks, and hospitals have competed to shift costs,... View Details
- 01 Feb 2000
- News
Better Mousetraps: At Product Design Fair, Student Ideas Get Real
money in unnecessary admissions and treatments, and save patients from dangerous procedures they may not need." Gilligan is already talking with several hospitals and HMOs to get the service off the ground.... View Details
Keywords: Margie Kelley
- 17 Nov 2015
- Lessons from the Classroom
How Activist Investors Became Respectable
widespread, the type of criticism activists levy seems less out of place. Glass Lewis and Institutional Shareholder Services (ISS) both backed Peltz’s campaign for a board seat at DuPont this year, for... View Details
- Web
Teaching Cases - Institute For Strategy And Competitiveness
joint venture with a community hospital to establish Hoag Orthopedic Institute, a for-profit hospital and two ambulatory service centers. By controlling and integrating all... View Details
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
politicians and the voters who elected them—fostering greater employment, say. SEC enforcement actions can be costly for companies, about a third of which go out of business after being targeted. Heese wondered, all things being equal,... View Details
Keywords: by Michael Blanding
- 01 Sep 2020
- News
Turning Point: Change, Stat
because you shouldn’t be doing something that you haven’t done a hundred times before, that you could probably do in your sleep. That’s what’s best for the patient. Then COVID happened. For the first time in decades, we were figuring things View Details
- 28 May 2019
- News
Ask the Expert: In Security
there: ransomware, the security of our electric grid, and international espionage, for example. Young has worked in the field from his early-career startup days through posts at AOL, Cisco, and Intel, where he led the 2017 initiative to View Details
- 01 Mar 2004
- News
Ron Shaich’s Café Society
cookies? Fresh out of HBS I opened a cookie shop in downtown Boston. Every morning I watched thousands of people walk by; no one bought cookies before noon. So I added fresh croissants and baguettes, two items that were not in the... View Details
- 10 Mar 2021
- News
Chasing the Silver Tsunami
home-based services. “Now, instead of sending a patient home with a home-health nurse, hospitals will be able to coordinate their infusion, help with their oxygen, and help with any of the other community-based View Details
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
because they were a chain, they were a business; they had very advanced processes like very good information systems. Health Stop grew to be a $100 million company. But these guys were run out of business by the View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
others, and unwilling to think of themselves as members of teams rather than the stars and specialists they were taught to be. Twenty years ago, when I was invited to address a group of doctors, I was nearly laughed out of the room when I... View Details
- 01 Sep 2004
- News
The Wisdom of Crowds
ago, and he’s now its COO. Zagat (pronounced “zuh-GAT”) worked for the company while at HBS and came up with the idea of introducing nightlife guides, which have become a successful part of the business, the Boston Globe reported (July 14, 2004). When View Details
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
litigations on firm strategy. Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time This study of ultrasound test orders in hospital emergency departments shows that,... View Details
Keywords: by Staff
- 01 Mar 2003
- News
All in a Day's Work
says. “It’s all about brainstorming how you can leverage resources and market forces to spin off quality outcomes like affordable housing, new job opportunities, and goods and services that may be missing in... View Details
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
complicated,’ he says. For instance, Mr. Gulati has taught him that company leaders can’t innovate their way out of a proverbial death spiral. ‘His lesson was that if you’re in trouble and you over-innovate, you accelerate the death... View Details
- 15 Dec 2024
- News
On The Case
HBS. What these three cases illustrate is the mindset, talents, and courage it takes for leaders to make the tough choices required to live their intentions and values. This particular case finds Mihaljevic in his fourth year as president and CEO of the entire View Details
- 01 Oct 1996
- News
Creating Miracles — Charles A. Coverdale (MBA 1971)
diabetes to support services for those with catastrophic illnesses such as AIDS. Through the church's efforts, hundreds of residents in Riverhead and beyond have been able to climb out of poverty, drug... View Details
Keywords: Marguerite Rigoglioso
- 21 Feb 2014
- News
The First Five Years: Evelyne White (MBA 2010)
local customs were. My best travel experiences have always involved having a local person on the ground, so I set out to launch a platform where travelers could connect with local people. Sharing a meal is one of the best ways to break... View Details