Publications

August 2001 (Revised January 2002)
Case

The founder of a Swedish company specializing in e-democracy examines the economics of her business and the value proposition it delivers to customers, including municipalities, unions, and companies. View Details

Keywords: Internet and the Web; Communication; Entrepreneurship; Government and Politics; Sweden

Find at Harvard

March 1994 (Revised April 1994)
Case

Eli Lilly and Co.: The Flexible Facility Decision--1993

By: Gary P. Pisano

In 1993, Eli Lilly is preparing to build manufacturing capacity for three new pharmaceutical products that it expects to launch in 1996. Management wrestles with a decision of whether to add specialized manufacturing capacity or flexible capacity. This question touches... View Details

Keywords: Debates; Cost vs Benefits; Decisions; Investment; Goals and Objectives; Product Launch; Production; Corporate Strategy; Pharmaceutical Industry

16 Nov 2016
Blog Post

My HBS Journey

View Video As I find myself looking out the window, as the airplane leaves Boston behind, I realize just how special the MBA experience was at HBS. Before I came here I heard from a few people, "You probably won't learn that much... View Details

12 Mar 2020
Video

Robert Brozin

Robert Brozin, the co-Founder of Nando’s, a South African-based restaurant chain specializing in Portuguese food, describes the distinctive corporate culture based on diversity, respect and fun.

View Details

January 1997 (Revised February 1998)
Case

Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp.

By: Rosabeth M. Kanter and Thomas Dretler

A consulting firm specializing in diversity and organizational change assists an 18,000-employee bank with a massive culture change effort. View Details

Keywords: Change; Size; Organizational Change and Adaptation; Organizational Culture; Diversification; Consulting Industry; Financial Services Industry

21 May 2012
News

How To Get A Celebrity Endorsement From The Queen Of England

31 Aug 2010
News

At NESN, a new game plan

11 Dec 2018
News

How Apple Gamed the App Business

2012
Mimeo

Françafrique and Oil

By: Noel Maurer

France's special relationship with its oil-producing former colonies has become entirely divorced from economic or strategic considerations. What drives the relationship, rather, are special interests: the French oil companies, the connections between African leaders... View Details

Keywords: Relationships; Economics; Strategy; Natural Environment; Interests; Crime and Corruption; Energy Industry; France; Gabon; Congo, Republic of the

Profile

Jeremy Andrus

HBS Alumni of a certain vintage might recall a BusinessWeek article from a decade ago about the dismal job market for newly minted MBAs. Jeremy Andrus (MBA 2002) certainly does. Upon graduation, with no job offers, Andrus decamped to his parents’ basement in Park City,... View Details

Keywords: Entrepreneurship; Consumer Products; Entertainment / Media

Research Summary

Overview

My research broadly examines design choices of management control systems, with a special focus on organizational culture as an informal control mechanism and how it interacts with other formal control system View Details

23 Apr 2001
Research & Ideas

The Gulf: It’s a Family Affair

A conversation with John Davis, author of "Challenges Facing Family Companies in the Gulf Region" Family Business Review, vol XIII, no. 3, September 2000. Q: Where does family business take you? Davis: I've been in this field since early 1978, first as a... View Details

Keywords: by Wendy Guild & Andrea Schulman

September 2002
Case

World Trade Organization, The

By: David A. Moss and Nick Bartlett

Explores the origins and workings of the World Trade Organization (WTO), focusing particular attention on the special challenges of trade liberalization at the dawn of the 21st century. View Details

Keywords: Trade; Business History; Problems and Challenges

09 Dec 2015
News

As Office Depot merger falters, Staples’ next step won’t be easy

December 1999 (Revised December 2012)
Background Note

Measuring Interim Period Performance

By: David F. Hawkins

Covers interim period accounting objectives, theories, and practices. Special financial analysis concerns related to this topic are discussed. A rewritten version of an earlier note. View Details

Keywords: Accounting; Business Ventures; Policy; Management Practices and Processes; Measurement and Metrics; Performance Evaluation

29 Apr 2014
News

Donald Sterling’s alleged racist remarks threaten Clippers’ bottom line

06 Feb 2012
News

Overseas growth challenges Facebook

2010
Working Paper

Performance Tradeoffs in Team Knowledge Sourcing

By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson

This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details

Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India

Read Now

October 2004 (Revised July 2010)
Case

Product Team Cialis: Getting Ready to Market

By: Elie Ofek

Lilly and ICOS are preparing for the launch of a new drug, Cialis, to compete against Viagra. To position against the incumbent firm Pfizer, which developed and markets Viagra, and other newcomers into the erectile dysfunction market, they must determine how best to... View Details

Keywords: Communication Strategy; Marketing Strategy; Product Launch; Product Positioning; Competition; Competitive Advantage; Segmentation; Pharmaceutical Industry