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  • 17 Nov 2015
  • First Look

November 17, 2015

performance. O'Rourke and her team were able to drive almost immediate improvement in the district's sales growth and profitability and in other key areas such as customer service scores. How can O'Rourke ensure that these stores continue... View Details
Keywords: Sean Silverthorne
  • September 1999
  • Case

Project Dreamcast: Serious Play at Sega Enterprises Ltd. (A)

By: Stefan H. Thomke and Andrew Robertson
Focuses on the ongoing competitive battles in the global home video game market that is estimated to exceed $15 billion by 1999 in the United States and Japan alone. Describes how Sega Enterprises has redesigned its development processes to create a revolutionary... View Details
Keywords: Games, Gaming, and Gambling; Competitive Strategy; Technological Innovation; Growth and Development Strategy; Partners and Partnerships; Product Development; Business Growth and Maturation; Market Entry and Exit; Sales; Entertainment and Recreation Industry; Computer Industry
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  • Web

Placement - Doctoral

Placement: University of Minnesota, Carlson School of Management Dissertation: Essays on Sales Management Advisors: Doug Chung , Sunil Gupta , and Elie Ofek 2021 Ximena Garcia-Rada Marketing, 2021 Placement: Texas A&M University, Mays... View Details
  • Web

Students on the Job Market - Doctoral

optimal export taxes depend on a trade-off between the good's military centrality and its distortion centrality. Military centrality is a network-adjusted sales share to the foreign military; distortion centrality reflects taxation... View Details
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

example, AI has fundamentally shifted the nature of Wall Street trading. It determines credit scores for existing and potential customers, screens applicants, assists in hiring, responds in real time to queries, and suggests new courses of action. "AI systems help... View Details
Keywords: by Kristen Senz; Technology
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

important role in reducing both the real and financing frictions faced by small businesses. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52278 Where Should We Build a Mall? The Formation of Market Structure and Its Effect on View Details
Keywords: Sean Silverthorne
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

McKinsey to found Acorn Systems where he developed software to incorporate time equations into ABC. The software modeled how, for example, the time to process a customer order would vary depending on whether... View Details
Keywords: by Sarah Jane Gilbert
  • December 1996 (Revised June 1998)
  • Case

Midnight Networks, Inc.

By: H. Kent Bowen and Marilyn Matis
Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
Related
  • Web

Great American Business Leaders of the 20th Century - Leadership

Louis V. Gerstner, Jr. IBM, 1993–2002 Jean Paul Getty Getty Oil Company, 1956–1976 Amadeo Peter Giannini Bank of America, 1904–1936 Lawrence M. Giannini Bank of America, 1936–1952 Fred M. Gibbons Software Publishing Company, 1980–1994... View Details
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- and long-run effects by analyzing underlying channel capabilities. It suggests that... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

b01/en/common/item_detail.jhtml?id=308065 ScriptLogic®: Point, Click, Done! Harvard Business School Case 508-114 ScriptLogic is a software company that has built a product portfolio that fits under a 'Point, Click, Done!' umbrella; its... View Details
Keywords: Martha Lagace
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

should be designed to fit the corporate strategy. Although the results are capable of alternative interpretations, analysis provides no support for the view that "lean and mean" headquarters lead to better performance. Asset Fire View Details
Keywords: Martha Lagace
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

a second location in Gowanus. That location was a huge success, too, with total sales of $1.4 million. The Disney partnership The couple dared to dream that they could one day develop into a household name like Ben & Jerry’s, which... View Details
Keywords: by Pamela Reynolds
  • 23 Jun 2009
  • First Look

First Look: June 23

Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation.... View Details
Keywords: Martha Lagace
  • July 2019 (Revised May 2021)
  • Case

Acelerex

By: John R. Wells and Benjamin Weinstock
In early 2019, Randell Johnson, Founder and Chief Executive of Acelerex, was reflecting on the company’s first year of rapid growth and the challenges of scaling the business that lay ahead. Acelerex was riding the waves of change taking place in electrical power grids... View Details
Keywords: Energy; Energy Sources; Growth Management; Expansion; Global Strategy; Cash Flow; Energy Industry; Web Services Industry; Consulting Industry
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  • 02 Mar 2012
  • HBS Seminar

Joe Lassiter/Gordon Jones, Harvard Business School/Harvard University

  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning” who is an assistant professor at... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Web

Named Fellowship Funds - Alumni

Grasser joined The Saddlebrook Corporation, a startup software company where he held the first official sales and marketing position. Grasser passed away at the age of 32. He was a leader in all his pursuits... View Details
  • Web

Marketing - Faculty & Research

and interactive marketing, sales management and return on marketing investment. Some of our faculty specializes in specific industries such as retailing, agribusiness, social enterprise, media, arts and entertainment. There are several... View Details
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

Details Harvard Business School Case 608-109 Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to... View Details
Keywords: Martha Lagace